Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... Leggi di più

Valutata 5 stelle su 5

A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... Leggi di più

Valutata 5 stelle su 5

OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di telefoni cellulari
  2. Negozio di elettronica

Scritti dall'azienda

OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

273 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast and efficient

Fast and efficient, reliable and dependable good to work with. 5 star's 🌟

10 luglio 2020
Non scritta su invito
Logo di OCBuyBack

Risposta di OCBuyBack

Stanley, thank you for the review! We are glad you had a great experience.

Valutata 1 stelle su 5

Seller Beware

I believe I fairly rated each of the 5 devices I sent to OCBuyBack. After receipt, all 5 devices were downgraded or declared to be damaged. I truly believe this was inaccurate and fraudulent in 4 of 5 cases. I received less than half of the price as was originally quoted.
I will never recommend this service to my friends and co-workers, in fact, I will warn them of this scam.

9 luglio 2020
Non scritta su invito
Logo di OCBuyBack

Risposta di OCBuyBack

Hi Rob,

We are sorry you did not have a good experience. We only report on testing results and only reach out when a device isn't as described. Looking over the order details it looks like re-quotes were sent for several issues.

1. There was a Galaxy Note 8 that had a visible black LCD spot. Unfortunately we only take devices with LCD spots as "Damaged" because the value decreases with this issue and requires a new LCD screen.

2. There was a second Note 8 that was submitted in "Like New Condition" but it had a visible LCD screen burn in (ghost image). Unfortunately devices with visible LCD screen burn in do not count as like new condition. The correct condition for this device was "Fair Condition"

3. Next was an iPhone 6 Plus that was submitted as "Good Condition". Unfortunately this device had a cracked screen. A device with a cracked screen goes under the "Minor Damage" condition category.

4. There was an iPhone 6 that was submitted as "Minor Damage" due to a cracked screen. This device passed inspection and the minor damage price was paid out.

5. The final device submitted was an iPhone 5s. We received a 4s instead of a 5s. Unfortunately we do not purchase the iPhone 4s anymore.


We reached out to you via email in regards to these issues and spoke to you over the phone as well. We gave you the option to have the devices sent back to you at our cost but you went ahead and accepted the revised prices.

If you have any questions or concerns on our condition guidelines please reach out to us at support@ocbuyback.com.

Valutata 5 stelle su 5

The website was clear and concise

The website was clear and concise. Prepaid shipping label provided was great and communication was superb. Payment was fast. Highly recommend.

9 luglio 2020
Non scritta su invito
Logo di OCBuyBack

Risposta di OCBuyBack

Thank you for the kind words!

Valutata 5 stelle su 5

I had a great experience with OCBuyBack

I had a great experience with OCBuyBack. I got a higher price than they quoted me, when my payment arrived. It was more than competitive compared to other offers and the transaction was fast and simple.

9 luglio 2020
Non scritta su invito
Logo di OCBuyBack

Risposta di OCBuyBack

We are glad you had a great experience. Thank you for the support!

Valutata 5 stelle su 5

honest

honest, fair price, received my payment quickly. Would definitely use them again.

2 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Very fair

Very fair, didn't haggle and gave me a great offer for my iPhone. I will never use any other service elsewhere for something like this. They're the best !

27 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Best service ever!

The service was fast and easy, and the pricing was very competitive, and the staff was really really nice. Thank you and would definitely do business with you guys again.

26 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Great service!

They responded promptly and bought our phones for more than the price they had originally quoted. I would use them again.

26 maggio 2020
Non scritta su invito

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