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Valutata 5 stelle su 5

Very quick and efficient after-sale service from the workshop: a free set-up, in my case, with leeway to come back for any adjustments I might need int the future, also free.

Valutata 5 stelle su 5

Ron's advice and recommendations are always spot on and he directed me straight to what turned out even better than I had hoped... Friendly, well informed little shop full of wonders and always wo... Leggi di più

Valutata 5 stelle su 5

The staff at No Tom Guitars really know their stuff. They advised me incredibly well and were happy to spend time with me throughout my decision making. They've got an incredibly diverse array of prod... Leggi di più

Valutata 5 stelle su 5

Super helpful and knowledgable staff (not sure what his name was, but an American gentleman helped me out with all things spring reverb when I dropped in). Never pushy or suggestive - all the reas... Leggi di più

Dettagli dell'azienda

  1. Negozio di strumenti musicali

Scritti dall'azienda

No.Tom Guitars are a retail business, serving Denmark Street London and globally, online. We specialise in only the finest Vintage and Used Stringed Instruments, to suit all budgets.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

203 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly people

Friendly people, a good atmosphere and great selection of guitars from multiple makers and big brands, you’ll definitely find the guitar you want and if they don’t have it in store they’ll order it for you awesome

11 aprile 2025
Valutata 5 stelle su 5

Great friendly staff

Great friendly staff, helpful and engaged but not overbearing.
Very accommodating staff at NO.TOM; but then again that's the pleasure of going to a music instruments shop and feeling the instruments versus online ordering.
It's the whole experience and NO.TOM got it right.

10 marzo 2025
Valutata 5 stelle su 5

Great mix of website + human contact = 5* review.

Great to be able to speak to the guys in the shop in the day I bought the guitar (via the website). Once the delivery date was advised I was able to liaise with them to make sure the guitar arrived on a day I would be at home to receive it. Worked a treat!

9 dicembre 2024
Valutata 5 stelle su 5

Brilliant shop

Superb customer service.

18 novembre 2024
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Risposta di No.Tom Guitars

Hi Micheal. Thank you for your kind words. We hope to see you again soon. Best wishes.

Valutata 5 stelle su 5

Very kind Team!

Very kind Team.
I purchased online trough the website and everything went smooth.
Thanks!

4 novembre 2024
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Risposta di No.Tom Guitars

Hi Giacomo. Thank you for your custom and also for your kind review. We are happy to hear you are satisfied. Best regards, No.Tom Team.

Valutata 5 stelle su 5

Fabulous customer service

Delighted with my experience with No Tom Guitars and its proprietor Ron. Left a Lowden F23c in consignment for sale. The sale was prompt and I was regularly updated by Ron. I got an excellent sale price and the money was promptly lodged in my account
I would recommend to anyone wanting to sell a high end guitar to leave it with Ron at No Tom’s
Fabulous service - thank-you

4 novembre 2024
Non scritta su invito
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Risposta di No.Tom Guitars

Hi there Gerry. Thank you for taking the time to leave us a positive review. I am happy our Team were able to assist you with your sale. If you need anything in the future, please do not hesitate to reach out. Best wishes, Ron and the No.Tom Team.

Valutata 5 stelle su 5

I’ve dealt with NTG for years and the…

I’ve dealt with NTG for years and the experience has always been a good one. All guitars offered for sale set up and ready to go. The store’s vibe and decor is like your lounge from heaven with a welcoming, friendly, pro staff who know their stuff. They look after you well but importantly they know how to treat you as a returning customer this isn’t a sell and move onto the next one style of business. Highly recommended

1 settembre 2024
Non scritta su invito
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Risposta di No.Tom Guitars

Hi Steve. This is a lovely review! Thank you very much from us all at No.Tom. We hope to continue to assist you in the future. Best wishes, The No.Tom Team.

Valutata 5 stelle su 5

so helpful.

I ordered the gifts with plenty of time to spare for a friend. the guys reached out right away and let me know there is a back order and offered to refund my money and help anyway. It was just so nice that they were caring enough to reach out immediately. Ultimately everything is arriving in plenty of time. I’m just so grateful for their consideration.

9 settembre 2024
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Risposta di No.Tom Guitars

Hello and a big thank you Sheryl. Your positive review means a lot to us all and we are glad you have had a good experience with us. Best regards, Jacob & The team.

Valutata 5 stelle su 5

Awesome!

I purchased a nice, high-quality T shirt from them, and I love it!

20 novembre 2023
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Risposta di No.Tom Guitars

Hi Gina. Thank you for your purchase and also for your kind words. If we can help you at all in the future, please do let us know. Best wishes, No.Tom Guitars.

Valutata 5 stelle su 5

Speedy service

Item arrived quickly. Packed well and as described.

29 luglio 2024
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Risposta di No.Tom Guitars

Thank you Richard. All the best, from Jacob and the Team and No.Tom.

Valutata 5 stelle su 5

A very friendly staff and people…

A very friendly staff and people working there.
Hand in two guitars to work and modify for me, a Epiphone BB King Lucille with Seymour Duncan Prails with Trippelshot rings and a Fishman Piezo bridge, complexity rewiring but Jake who worked on it managed to make it work the way I want it...
Gerald who work on my Simon and Patrick 12 string to lower the action is also very good...
Will always recommend them service provided....

26 luglio 2024
Non scritta su invito
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Risposta di No.Tom Guitars

Hey Henning. Thank you for taking the time to write this very kind review. We are all glad to hear about your positive experiences in The Vintage Instrument Workshop. Should you require any further assistance, now or int he future, please do reach out. Best wishes No.Tom Guitars and The Vintage Instrument Workshop.

Valutata 5 stelle su 5

T shirt order

My t shirt arrived quickly and exactly as pictured online! Excellent quality. Washes well! Comfortable. Also included were some store decals and a guitar pick! Extremely nice touch! Would love to visit London and see your store! Thanks so much for my order!

15 maggio 2024
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Risposta di No.Tom Guitars

Hi Terrie. Thank you for your order and also this lovely review. We are glad to hear you are satisfied with your merch. Enjoy! Hope to see you sometime in then near future. Best wishes, Jacob & The Team at No.Tom.

Valutata 5 stelle su 5

Great guitars and very helpful

Great guitars and very helpful. I’ve bought and sold guitars over many years and have had nothing but respect from Ron Jason and their team and many great guitars. GO THERE. Amazing selection.

9 aprile 2024
Non scritta su invito
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Risposta di No.Tom Guitars

Hello John. Thank you for your very kind review. We all hope you are doing well and look forward to seeing you soon. Best wishes, Ron and the team.

Valutata 5 stelle su 5

Ordered item got sent item without…

Ordered item got sent item without delay so 5 stars from me

7 marzo 2024
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Risposta di No.Tom Guitars

Hi Gary, Thank you for your custom and kind review. We hope we can help you again sometime soon. All the best, Ron and the Team.

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