They kept increasing price for broadband, and many times did provide the service, so gave them 2 months notice of cancellation. The line was dissconected on 13 April. but they keep harassing me and b... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We had an update scheduled for the phantom system for which we were informed there could be downtime of up to 1 hour. The team at Northern Telecom arranged for us to use soft lines which ensured we di... Leggi di più
L'azienda ha risposto
Mike was great during our installation, he arranged to come out, arrived on time and explained how he wanted to install our new system with the risk of Covid before he arrived on site. We felt comp... Leggi di più
L'azienda ha risposto
Northern Telecom have been absolutely fantastic in managing all our telephone needs. Nothing is ever too much trouble—they consistently go above and beyond. Darren, in particular, is always happy to h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Amazing savings on business telecoms across the North of England. Savings on fixed lines, phone systems, broadband, IT services, SIP Trunks and more
Informazioni di contatto
Phoenix House, Elland Road, LS27 7TB, Leeds, Regno Unito
- 01138315555
- sales@northerntelecom.co.uk
- www.northerntelecom.co.uk
4,2
Molto buono
37 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Dan Mudditt
Dan Mudditt the engineer who sorted out the issue we had with an installation problem was very professional and courteous, he sorted the issue with a minimum of fuss and disruption, quickly and to a very high standard.
16 luglio 2026
Non scritta su invito
Thanks Dan Lomas and Rob for your…
Thanks Dan Lomas and Rob for your excellent customer service, you are a true asset to your company without a doubt.
Best regards from:
The Market House Inn Team
8 luglio 2026
Non scritta su invito
Terrible service
They kept increasing price for broadband, and many times did provide the service, so gave them 2 months notice of cancellation. The line was dissconected on 13 April. but they keep harassing me and blackmail, stating they are to send debt collection agency for the sums I dont owe. What a dreadfull experience.
1 luglio 2026
Non scritta su invito
Risposta di NorthernTelecom
Sorry to hear of your dissatisfaction. The narrative in your review in no way reflects the notes on your account or the email trail relating to the account. One of the team has reached out to you directly.
Great support
I've had a very positive experience with Northern Telecom. Dan Lomas is the person who is currently dealing with our account and he's been very helpful and supportive as well as being a friendly! His customer service is wonderful!
23 marzo 2026
Non scritta su invito
Very Helpful
Jon was very helpful with our problems involving BT
Very knowledgeable about the industry also
Highly Recommended
3 settembre 2025
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Northern Telecom has been providing our…
Northern Telecom has been providing our telephony services for the past three years, and the experience has been excellent. Darren has always been incredibly helpful, responsive, and reliable whenever we’ve needed support. Highly recommended!
25 luglio 2025
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Prompt response and support always…
Prompt response and support always provided by Sadya our account manager.
23 luglio 2025
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Great Service
Very helpful and went through everything 3/4 times to ensure I new what I was signing up to.
Sadya was very polite and helpful
17 luglio 2025
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Great Service and Knowledge
Great service and understanding of what we required by Sadya. She talked through the options and provided guidance as to what was needed to fully cover our needs and requirements.
11 giugno 2025
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Support was spot on and faultless in…
Support was spot on and faultless in helping - Thank Dave
1 luglio 2025
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Great service from Sadya at Northern Telecom
Great service at Northern Telecom. Sadya is always helpful and always sorts any issues we have. Sadya deserves a promotion for her great service!
27 giugno 2025
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Risposta di NorthernTelecom
Thanks so much for the fantastic review
Calls are always answered quickly which…
Calls are always answered quickly which in business is a priority.
The staff are very helpful and keen to help with any phone and broadband queries.
Darren is always there to assist when contacting
30 maggio 2025
Non scritta su invito
Risposta di NorthernTelecom
Great to hear such positive feedback from one of our longest standing customers :)
Dealt with Northern for years always…
Dealt with Northern for years always good service
19 giugno 2025
Non scritta su invito
Risposta di NorthernTelecom
Thanks for the great review Ian - we love working with you guys
Recently ordered a new desk phone
Recently ordered a new desk phone - prompt efficient service.
11 giugno 2025
Non scritta su invito
Risposta di NorthernTelecom
Thanks so much for the positive review
Darren is a marvel
Darren is a marvel. Thank you very much. Amazing service, as always x
17 giugno 2025
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Risposta di NorthernTelecom
Thanks so much for the great review
Top experience. Great service.
It’s been a great experience with Northern Telecom especially with Saida who has been extremely helpful. 5/5
17 giugno 2025
Non scritta su invito
Risposta di NorthernTelecom
Thank's so much for the review - it's great to hear such positive feedback
Sadya
Sadya, thank you to you and Jon always offering a fantastic service and on hand to solve any issues when they occur.
10 giugno 2025
Non scritta su invito
Risposta di NorthernTelecom
Thanks so much - your business is always appreciated
Sadiya has been absolutely amazing with…
Sadiya has been absolutely amazing with arranging our installations for the past couple of years. Highly recommended.
3 giugno 2025
Non scritta su invito
Risposta di NorthernTelecom
Thanks so much for the fantastic feedback
Quick and easy setup
Quick and easy setup. Friendly & attentive account management from Sadya. Top Notch experience so far
30 maggio 2025
Non scritta su invito
Risposta di NorthernTelecom
Thanks so much for the feedback
Sadya ahmed she is very helpful
Sadya ahmed she is very helpful.
Best service provided by her.
28 maggio 2025
Non scritta su invito
Risposta di NorthernTelecom
Thank you so much for the positive feedback
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