I had to travel to Brazil on short notice, for work, and booked in for a consultation. The nurse was knowledgable, she considered the conditions I’d be working under and selected appropriate vaccines.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very impressed by the service provided by the travel health nurse at Nomad City, Ivone, who was kind and professional. Would definitely recommend.
Everybody i met and their service knowledge annd help was excellent. Booking the appointment on the website for visiting multiple countries was exceedingly poor. And The web gave me a 9.00 am appoin... Leggi di più
L'azienda ha risposto
Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and po... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
4,7
Eccellente
375 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff are polite, friendly and helpful.
To be honest, your staff are polite, friendly and helpful 😀.
13 gennaio 2026
Risposta di Nomad
Hi Foumou,
Thank you for taking the time to share your experience.
We’re delighted to hear that our staff provided friendly and helpful service.
Kind regards
Lidia
Nomad
Risposta di Nomad
Hi,
Thank you so much for your review!
We’re really pleased to hear you felt well supported.
Best regards,
Lidia
Nomad
Great service from Hannah
Great service from Hannah. Very clear in her health review and recommendations. We couldn’t fault the process or Hannah.
Thank you
22 gennaio 2026
Risposta di Nomad
Hello Tim,
Thank you for your review!
We’re thrilled to hear that you had a positive experience with our lovely nurse Hannah.
Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
We hope you visit us again.
Kindest Regards,
Casey-Marie
Nomad
Risposta di Nomad
Hello Lilian,
Thanks for your review.
We are glad to see you we pleased with our service.
We hope you visit us again!
Kindest Regards,
Casey-Marie
Nomad
Risposta di Nomad
Hello Dacosta,
Thank you for your feedback!
We are pleased to hear you had such a positive experience with us.
We hope to have you visit us again.
Kindest Regards,
Casey-Marie
Nomad
Requesting previous vaccine record by Nomad; not straight forward
The person undertaking the consultation was very knowledgeable and pleasant. Unable to book directly with the local Nomad travel centre only via a central booking line. Also my follow-up query which although was answered quickly, again had to go through the central number.
Central number were unsure if local office would have the record of the previous vaccines given to me by them. In the end they did have it. This was good as requesting my vaccination record required completion of a form including photo id etc etc. Post appointment letter was very detailed (14 pages) generic but not really specific to my consultation.
12 gennaio 2026
Risposta di Nomad
Hello,
Thank you for your thorough feedback!
We are pleased to find that you found the nurse to be knowledgeable and pleasant and that the nurse was able to access your previous record.
I am sorry that you found the post appointment letter to be generic and not specific to your consultation, the nurses do their best to tailor it to each individual as much as possible.
We hope you will visit us again in the future should you need anything else.
Kindest Regards,
Casey-Marie
Nomad
No stock of the vaccination l needed.
No stock of the vaccination l needed.
Wasted visit
1 gennaio 2026
Risposta di Nomad
Hello Ann,
Thank you for taking the time to share your experience with us. While we are thankful for the feedback, we are disappointed to hear about your experience.
We pride ourselves on offering all relevant travel vaccines when you visit our clinic. Clearly, we fell well short of this with your visit, to which I sincerely apologise for.
We are currently experiencing stock shortages, so I am sorry this affected your appointment.
If you would like to discuss this experience further, please do get in touch with our Customer Service team directly on info@nomadtravel.co.uk and we can look into this further to ensure we can continually strive to offer the best experience to our clients.
I hope that you would be willing to give Nomad another chance, as we would love to see you again for any of your future trips.
Kindest Regards,
Casey-Marie
Nomad
Professional and efficient service.
5 gennaio 2026
Risposta di Nomad
Hello Nadia,
Thank you for your feedback!
We are glad to hear you found our clinic staff to be professional and efficient.
We hope you will visit us again if you ever need anything else.
Kindest Regards,
Casey-Marie
Nomad
Accommodating and professional staff
I was very late to my 4.15pm appointment due to a problem on the motorway. I advised the central booking number and they confirmed that the Bristol clinic closed at 5pm and as they had others booked in, so may not be able to vaccinate me if late. The Bristol clinic rang me to check my journey progress and stayed open so that I could have my jab. Nicky was brilliant, very professional and kind, she put me at ease.
30 gennaio 2026
Non scritta su invito
Risposta di Nomad
Hello Sarah,
Thank you for your lovely feedback!
We understand that things can happen, and will always do our best to accommodate if possible, so I am so glad to hear that the nurses were able to get you squeezed in.
It is also amazing to hear that Nicky was able to put you at ease and that she came across as kind and professional.
We hope to see you again in the future, should you need anything else: )
Kindest Regards,
Casey-Marie
Nomad
Courteous and professional treatment and received useful information.
Courteous and professional treatment. I was asked
13 gennaio 2026
Risposta di Nomad
Hi Ronald,
Thank you for your Feedback!
We are glad to hear that you found our services professional and the nurses to be courteous.
We hope you see you again in the future!
Kindest Regards,
Casey-Marie
Nomad
I got lost which made me late for my…
I got lost which made me late for my appointment but the nurse was very understanding and considerate.
15 gennaio 2026
Risposta di Nomad
Hello Oluwatunmise,
Thank you so much for your feedback!
I am sorry you had problems locating us, but we are so glad to hear that you had a positive experience with our nurse.
We hope to welcome you again in the future.
Kindest Regards,
Casey-Marie
Nomad
Risposta di Nomad
Hello Mary,
Thank you for your kind feedback!
We are glad to hear Yvonne was helpful with you vaccination experience. Have a wonderful, and safe trip!
We hope to welcome you again in the future!
Kindest Regards,
Casey-Marie
Nomad
I was quickly attended to
I was quickly attended to. The Phlebotomist just pricked me once got the sample with ease.
12 gennaio 2026
Risposta di Nomad
Hi Loveness,
Thank you for your lovely feedback!
We’re thrilled to hear that you had a positive experience with us.
Our team is dedicated to providing the best care and ensuring that every patient feels at ease.
Kindest Regards,
Casey-Marie
Nomad
Risposta di Nomad
Hello Douglas,
Thank you for leaving us a review!
We're so glad to hear you had such an easy and hassle free appointment with us.
Kindest Regards,
Casey-Marie
Nomad
Amazing experience
Amazing experience with the travel consultation! Fast, clear, and painless vaccines done on the spot!
12 gennaio 2026
Risposta di Nomad
Hi Valentina,
Thank you for your feedback!
We’re thrilled to hear that you had a positive experience with our clinic. Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.
Kindest Regards,
Casey-Marie
Nomad
Risposta di Nomad
Hi Nicholas,
Thank you so much for your review! I am glad to hear that you found your clinic discussion useful.
We hope you come visit us again!
Kindest Regards,
Casey-Marie
Nomad
Good - we keep coming back pre-trips
Yvonne was good. She went through all the potential risks from the diseases and infections from our travel destination then decided on what vaccinations to get.
11 gennaio 2026
Risposta di Nomad
Hi Joel,
Thank you for your review! We’re pleased you had a good experience and that Ivone was able to guide you through the risks and vaccination choices.
We hope to welcome you again!
Kind regards,
Andrea
Nomad
Very professional and helpful as to…
Very professional and helpful as to which vaccinations I required, and did the vaccinations there and then to save me a second visit
29 dicembre 2025
Risposta di Nomad
Hi Rebecca,
Thank you for the lovely review! We’re happy to hear you found the appointment helpful and that we could take care of everything in one visit.
We appreciate you taking the time to share your experience!
Kind regards,
Andrea
Nomad
Nurse was very welcoming and helpful
12 gennaio 2026
Risposta di Nomad
Hi Mary,
Thank you for your kind review! We're pleased to hear that the nurse was very welcoming and was helpful.
We hope to welcome you again in the future!
Kind regards,
Andrea
Nomad
Expert advice from Claire not only…
Expert advice from Claire not only about vaccination but travel in general.
9 gennaio 2026
Risposta di Nomad
Hi Stephen,
Thank you for your positive feedback! It’s great to hear that Claire provided expert advice on vaccinations along with general travel guidance as well.
We appreciate you sharing your experience!
Kind regards,
Andrea
Nomad
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