Nina Kane Jewellery Recensioni 187

TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered a dress from this company, it felt like a risk as its a jewelry company. Positives were that although it took weeks to come, they did respond and inform me about this and the dress itself w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having read mixed reviews I was slightly dubious but so far no issues. I did make contact having made an order minutes beforehand to add these to my order. This was not possible and I was told to orde... Leggi di più

Valutata 5 stelle su 5

Gorgeous jewellery for everyday wear (mostly - there are some special occasion pieces too but I bought for daily wear personally). I got a scratch card with a discount on my next order too which I wil... Leggi di più

Valutata 5 stelle su 5

I discovered this jewellery website through a TikToker, and I was immediately drawn in by the beautiful styles available. I don’t usually go for gold, but I fell in love with the pieces I saw. I ende... Leggi di più

Dettagli dell'azienda

  1. Gioielliere

Scritti dall'azienda

Bespoke, Waterproof and Non Tarnish Jewellery for all occasions.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Fabulous gold earrings …

Just received my star hoop earrings today. They are absolutely stunning. I’m over the moon. Fantastic quality and size. Also packaged so beautifully a real joy to open. Thoroughly recommend.

24 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

The best of the best!

Have been a regular Nina Kane customer for the past year and can say I have never been disappointed. The jewellery is beautiful and affordable plus non tarnishing. The Xmas advent calendar was the cherry on the cake. Everytime I wear any pieces from Nina Kane, I always get complimented on how stunning they are. Nina you are a star and keep it up!! ♥️

22 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service!

Amazing service!
Love the attention to detail even down to the packaging and shipping bag!
My earings are even more stunning in person, highly recommend

18 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Orderd ages ago still haven't received…

Orderd ages ago still haven't received my order very disappointed ordered it around September time after seeing an ad on the tv

29 settembre 2024
Non scritta su invito
Logo di Nina Kane Jewellery

Risposta di Nina Kane Jewellery

Hi Carol, Thank you for your feedback. We’re sorry to hear that you haven’t received your order and that you’re feeling disappointed. However, we’d like to mention that we haven’t received any communication from you at all regarding this matter. We were unaware that there was an issue with your order as you hadn’t reached out to let us know. Perhaps it would of been more beneficial to contact us first to ask to look into this for you.

We’re always here to help and resolve any problems quickly. If you could please get in touch with us directly at [contact us at Sales@NinaKane.com], we’ll be more than happy to investigate this for you and ensure a solution is provided as soon as possible.

Looking forward to hearing from you so we can sort this out for you.

Valutata 5 stelle su 5

Pretty earrings and prompt delivery

My order of earrings came promptly and are beautiful ! I have trouble with allergic reactions with some earrings but these earrings are fine for me to wear. The turquoise drops with the little bee design are unusual and very pretty.

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Beautiful items

I've ordered several times and absolutely love all my pieces of jewellery. Beautiful pieces at fantastic prices and all arrived in lovely packaging.

Would recommend and will be continuing to buy more items!

1 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Products arrived unwearable don't waste your money

As there is no facility to respond to the reply to my review. Yes I have given a number of reviews on various products some good and some bad. Bad ones because they were relevant to a bad experience and bad customer service, like yourselves. How is it possible you are perfectly capable to send your product yet you are unable to post a return label to me to return your faulty product? Hiding behind it is not company policy. If customer satisfaction is as important to you as you pretend it is then adjusting your company policy to send a return label is not a big ask or even a difficult one it only confirms that your response was only weak platitudes and your customer satisfaction policy is just words. Your product was broken, you refused to post me a return label as I don't have the facility to print one. Hardly an example of being helpful

Earings arrived with one broken and unwearable firstly would not open and then would not stay closed. Customer Service is a complete waste of time who only offer platitudes and no resolution or responsibility. Don't waste your money or time on these cheap and badly made products, the customer service is the same as the products useless and time wasting

2 gennaio 2025
Non scritta su invito
Logo di Nina Kane Jewellery

Risposta di Nina Kane Jewellery

We are truly sorry that you were dissatisfied with your purchase, but we must respectfully address the points you've raised. From the moment you reached out to us, we made every effort to help resolve the issue. Unfortunately, the interaction was marked by hostility, and instead of working collaboratively towards a solution, we were met with a demanding tone.

You requested a full refund while also wanting to keep the product, which is against our return policy. In order to provide fair service, we require the return of items before issuing refunds or replacements, and we were more than willing to guide you through the proper steps.

We also noticed that you have left a number of negative reviews across various businesses, which gives us reason to believe that this may be a recurring pattern. While we value customer feedback, we do not tolerate rude behavior or threats, and we are committed to providing a respectful and professional environment for both our team and customers.

We hope this clarifies the situation, and we always strive to ensure our customers receive the best service possible when approached in a respectful manner.

Valutata 5 stelle su 5

Over the moon and then some...

When I say I was over the moon with the necklace I recieved for Christmas!!! You can be sure its an understatement. The chain was so thick and actually long enough for me as a chubby babe. The details on the pendant eeek ....this is a designer look for a literal fraction of the price. My hubby bought me the love enamel pendant. I have yet to see how it fares tarnish wise, but the website says its waterproof and tarnish free so fingers crossed. Am now hoping to get the clam shell for Valentines. If you were considering buying from Nina Kane, don't hesitate (packaging is also lush) xx

25 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Beautiful jewellery

Beautiful jewellery, I get so many compliments and I swim daily so it’s amazing that the shine is still outstanding.
The bargain prices mean I don’t have to be paranoid about losing something, to me an added bonus.
Special designs, that are to all different tastes, I’ve bought a couple of gifts and even recommended to colleagues, friends and patients 🤩💍😍

20 dicembre 2024
Non scritta su invito

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