Ive waited all my life for a beautiful rug like this ...its absolutely stunning ,such beautiful colors I love it so much
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great service thank you. Only problem (which turned into not such a problem!) was that the address label came off in transit. Not sure where but luckily the courier driver had a record on his phone I... Leggi di più
The team at Nile rugs are clearly very dedicated to customer care. When my rug colours looked different to the photos, they went above and beyond to help me. Although I decided to keep the rug since t... Leggi di più
L'azienda ha risposto
I have purchased 2 rugs from Nile, one on line and the other in person in store. Both items were of great quality and the service received, professional and helpful. I would recommend the services a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di tappeti
- anche in
- Negozio di arredi e di design d'interni
- Negozio di casalinghi
- Negozio di mobili
- Negozio di tappeti e moquette
- Negozio di tappeti orientali
Scritti dall'azienda
Hand Knotted Oriental Rugs, Kilims & Cushion Covers. Our collection is carefully sourced directly from traditional weaving communities. Because every rug is handmade, no two pieces are ever identical — giving every rug its own character, story, and personality.
Informazioni di contatto
7615, Rolleston, Nuova Zelanda
- +64225051725
- sales@nilerugs.co.nz
- www.nilerugs.co.nz
4,8
Eccellente
87 recensioni
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Le persone hanno visualizzato anche
Loved our new rug.
6 gennaio 2025
Great customer service
Always a bit of a worry buying an expensive item on line but very helpful staff and very prompt delivery very happy with my rugs and would buy from Nile Rugs again
29 novembre 2024
Risposta di Nile Rugs NZ
Thank you for the feedback :)
Better to view 1st
Better to view first so you know the quality, also when I returned it I was charged which I don't think is fair 😞
29 ottobre 2024
Risposta di Nile Rugs NZ
Hi Trent,
Thank you for sharing your feedback—it’s important to us as we continually work to improve. We’re sorry the rug didn’t meet your expectations, which is why we offer a 14-day money-back guarantee, and we’re glad you were able to utilize it.
The rug was a beautiful vintage piece with no issues, but we understand that sometimes pictures may not fully capture the true colors. This is precisely why we provide the option for a hassle-free return and refund process, which was completed promptly for you.
We believe we were cooperative and supportive throughout your shopping experience, from shipping to returning, issuing the refund and overall communication. For this reason, we feel that a 1-star rating may not accurately reflect the service provided. By the way, the rug returned by you is now part of a beautiful home and customers are loving it.
That said, we respect your opinion and sincerely wish you a very Merry Christmas and happy holidays.
Best regards,
Nile Rugs Team
Excellent product and service
Fast efficient delivery. Good price for a quality rug.
25 novembre 2024
Risposta di Nile Rugs NZ
Thank you!
No problem exchanging
When I saw the rug that I had ordered online was not suitable for my purposes, Nile had no problem with me returning it for a more suitable one.
11 novembre 2024
Risposta di Nile Rugs NZ
Thank you!
Sorted a problem
Thank you for addressing our issue and refunding. Your contact to us and understanding the situation was excellent. Well done, I would happily recommend your shop.
9 settembre 2024
Risposta di Nile Rugs NZ
Thank you!
time ordering a rug online and…
First time ordering a rug online and very happy with service, prompt delivery and packaging. Would not hesitate to order again.
8 luglio 2024
Risposta di Nile Rugs NZ
Thank you!
Great value persian carpets.
Prompt deliver of a great value for money product. Our persian carpet is absolutely a stunner.
24 giugno 2024
Risposta di Nile Rugs NZ
Thank you!
Risposta di Nile Rugs NZ
Thank you!
I have purchased 2 rugs from Nile
I have purchased 2 rugs from Nile, one on line and the other in person in store.
Both items were of great quality and the service received, professional and helpful. I would recommend the services and products offered by Nike Rugs for anyone looking to enhance their home with traditional, good quality Persian Rug products.
C & K Bunge, Ponsonby Auckland
8 marzo 2024
Risposta di Nile Rugs NZ
Thank you!
Carpet is considerably more worn than…
Carpet is considerably more worn than we had anticipated from the advertised image and the description - including a couple of very bare spots - with one that is showing signs of probable eventual disintegration.
13 novembre 2023
Risposta di Nile Rugs NZ
Thank you for the feedback. It gives us a chance to address the room for improvement. The vintage rug has been restored which is mentioned in the description. Also, customers buying online have the opportunity to return/exchange the rug within 14 days.
Risposta di Nile Rugs NZ
Thank you so much for the lovely feedback.
Great price and good quality rugs!
6 novembre 2023
Risposta di Nile Rugs NZ
Thank you so much for the feedback
Easy and efficient
13 novembre 2023
Great Service
Swift delivery and the product looked as it did online. Not always the case!
6 novembre 2023
Good comms and quick service and a good…
Good comms and quick service and a good website.
5 giugno 2023
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