We had a couple of nannies from Night Nannies and both were incredible. We absolutely loved having the support and respite that is so needed in those early months. They were so lovely to have in our h... Leggi di più
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We cannot recommend Night Nannies Agency and our wonderful night nanny, Charise, highly enough. She has been with our family almost from the day our baby was born until 14 months of age, and we ar... Leggi di più
We've had an excellent experience using Night Nannies. They quickly provided us with three highly relevant profiles for our specific needs - newborn twins! We interviewed two of them who both seemed e... Leggi di più
Firstly I would like to say how professional Charise was. We were incredibly nervous to essentially have a stranger in our homes let alone look after our newborn, but Charise immediately put us at ea... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Since 1999, we have given over 10,000 parents throughout the South of England a good night’s rest and expert solutions to sleep, feeding and routine problems.
Informazioni di contatto
Regno Unito
- www.nightnannies.com
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Sleep consultant review
This is the second time that Cate has helped us sleep train our child, and when we knew we needed to do this again, we had no hesitation in knowing who to call. Cate’s methods are gentle and consistent, her ongoing support was invaluable (even as second timers on this process) if we had questions she was there to guide us. We had a slight hiccup following the sleep training with our little one falling ill that slightly put on hold some of the new sleep training methods. Cate was fantastic in making time to come back and help get our little one fully back into his new sleep regime. We would highly recommend Cate for sleep training.
Night Nannies are excellent
Night Nannies are excellent!
Through Night Nannies we found an incredible maternity night nurse who supported our family a few nights a week for 5 months after the birth of our baby. From the very first night, she brought such a calming, reassuring presence into our home, and I can’t imagine those early months without her.
Night Nannies are brilliant at understanding what you're looking for in a person and suggesting the right profiles for you to review. Couldn't recommend them more!
Couldn't recommend highly enough
Our baby arrived 5 weeks premature, night nannies were absolutely fabulous at finding us the kindest most competent maternity nurses to suit our specific needs within 48 hours. The nurses we've had have been beyond brilliant and cared for our son as if he was their own whilst teaching us so much on the job. I felt so much more competent in such a short space of time practicing things like leaving the house, giving baby a bath etc.
An angel in our lives
The night nanny we found through this agency has been an angel in our lives, and we genuinely don’t know what we’d do without her. From the moment she arrived, she’s been a calm, reassuring presence, not just for our baby, who adores her, but for us as exhausted new parents. Our baby is always so well-rested and content after a night with her, and the difference it makes to our days is massive. She’s proactive, extremely responsible, and somehow always one step ahead, anticipating what we need before we even realise it ourselves. It’s no exaggeration to say her support has become essential and we never want her to leave!
Beyond the nights, she has gone out of her way to make life easier for us in ways big and small. She was here for the baby's first jabs, which are hard for any parent. But with her expertise, calm presence, and reassuring words, she helped make the whole experience much smoother than we ever expected. She has a thoughtful approach to sleep routines, a lovely way of soothing the baby instantly, and we have had the peace of mind that comes from knowing she’s there. She is truly one of a kind and any family would be lucky to have her.
Avoid …
I’ve used two different night nannies from this agency with two of my children - in 2022 when my son was 20 months and more recently in September 2024 with my 8 month old.
The first time around the nanny was able to get my baby to sleep through, but there is no ‘magic formula’. It’s the cry it out method. Eventually after 45 minutes of screaming the child will fall asleep if this happens over the course of 3 nights. His sleep was then awful from the age of 1 to 2 years and the night nanny refused to help, aside from when I told her he keeps waking up at 5am and she said just ‘leave him in his cot to cry until morning, classed as 6am’ ! An hour of crying. I can’t stress enough how there is no magic formula.
The second nanny used in 2024 was allegedly the ‘gentle nanny’. I was told by Julie at the agency that if she had a baby this is ‘who she’d use’. This nanny arrived but had no understanding of exclusively breastfed babies. She also said her ‘method’ was a secret. A complete lack of transparency as you need to know what these people are doing with your baby and how you can achieve the same affects in the future. A Huge emphasis was placed on me ‘not having enough milk’ which I knew was completely inaccurate (I’ve exclusively breastfed all 3 of my children until past 1 years old with no issues and they are thriving). She patted and held the baby but at no point in the 4 days she was with us did he learn how to self soothe and was still waking up after she’d left. She had no clear plan and couldn’t decide whether or not he should be fed during the night and left that up to me, despite me paying a small fortune for the ‘sleep expert’ to solve the issue or ‘fix it’ as they like to say. My son was still waking up for four weeks after the night nanny had been and it was actually worse as he’d previously sleep 7pm till 10pm and after she’d gone he was waking every 30 minutes.
This is a very expensive service, provided by an agency who are preying on new parents who are desperate and would do/pay anything for a good nights sleep. The agency were less than helpful. When I contacted them to ask whether I had unrealistic expectations after 4 days of ‘sleep training’ as my child wasn’t sleeping, I got a very patronising response and was told to contact the sleep trainer directly. I thankfully found another sleep consultant through a friend who set out all the different methods and helped me to get my baby to sleep through in 2 nights with no stress on either part - by cutting the night breastfeeds (which he was waking up for) and yes there was some crying involved but no cry it out.
My advice would be to avoid avoid avoid. And if you do use this agency - ensure you have cctv so that you can see what is going on in the room with your baby when you are elsewhere. These night nannies are not ‘magic’. They are either leaving the baby to cry or they are not able to get the baby to sleep.
Outstanding night nanny
The night nanny that Night Nannies sent was our night nanny from the night we took our son home from the hospital until he was 8 weeks old. We cannot recommend her more highly. Every night, she arrived at 9pm like a beam of sunshine. Not only was she incredibly competent at taking care of our baby, but she also could take an incredibly stressful day and turn it around within 5 minutes.
Every evening, we would talk through the day and discuss ways we could make the next day easier. She taught us an incredible amount about how to take care of our son, and I strongly believe that having her there was the difference between barely functioning and actively enjoying those incredibly challenging first weeks.
We felt completely confident leaving our baby in her hands, and came to look forward to our evening chats with her. She felt like family from the moment she walked in the door.
In addition to caring for our baby, she cleaned and sterilised all of the baby bottles and breast pump parts
If we are blessed with a second child, the first thing we'll do when we find out is to book her as our night nanny
We cannot recommend her highly enough
Sleep Training Ended Up in Trauma for Both Baby and Parents
We were referred by our pediatrician for sleep training. Although we’d read articles and books, we ultimately decided on “professionals” due to the main issue of night feeding and fears about consistency. Little did we know, the “best sleep trainer they had” would traumatize our baby, making her fearful of her room, sleep bag, and bedtime. The only big achievement was stopping night feeding, but we had to undo everything else to restore her mental state and happiness. Reintroducing the sleep bag without crying took three weeks, and we needed a month of therapy ourselves.

Risposta di Night Nannies
We had Chloe from NightNannies and she…
We had Chloe from NightNannies and she was absolutely incredible. We could not have asked for better help during a really stressful time. We had been exclusively pumping but she helped us establish breastfeeding in one day and was very encouraging. She was kind, caring, professional and very knowledgable. We felt totally safe and comfortable leaving our newborn with her overnight and will really miss her!
Very helpful team and great service
Very helpful team and great service
Not helpful if breastfeeding
We have been struggling with our son’s sleep. He wakes regularly at night. The paediatrician suggested a night nanny to see if they can diagnose what may be going on. My son has a bad tongue tie that was snipped and we are fairly certain that is the underlying cause.
Anyway we were paired with Su who gave us a call to discuss her services. Without hearing much she immediately jumped to “there’s no point in me coming to your house if he doesn’t take a bottle and any breastfeeding mom who tells me their baby sleeps through the night is lying to me and secretly cosleeping.”
I clearly explained that when he wakes he isn’t always looking for food. That there’s something else waking him. She doubled down on that he needs a bottle and that would be the solution.
I tried to explain I’m not against a bottle for occasional use but having it as a standard isn’t really what we want. Also we’ve been told by two medical professionals that he currently isn’t able to latch a bottle which is why he won’t take one. Her response was that she just needed an hour with him and he would take the bottle.
I felt like she didn’t listen, clearly has one solution and isn’t flexible on other solutions. We haven’t gone ahead with her services because we think she isn’t the right fit for us.
I was expecting something more professional and kind.

Risposta di Night Nannies
Fantastic Experience
Using nightnannies.com has been a great experience from beginning to end. The team are helpful, quick to respond and knowledgeable.
Our night nanny started in January 2024 and our initial two month placement turned into six months. Our son was 3 months old when she started. She has patiently listened to all my concerns and gently sleep trained our son so he is now sleeping solidly for 11 hours and then happy to play in his cot until we are ready to get him up. Our nanny was a fountain of knowledge and has helped us with teething, feeding, bedtime routine, weaning and many other concerns I've raised! There is nothing she doesn't know or hasn't experienced before. She is a positive, happy, calm, tidy lady to have in our home and both our children love her dearly. I trust her and she has become a friend to us all. I would 100% recommend her to anyone.
Night nannies found the perfect match…
Night nannies found the perfect match for me and my baby. The person who came to help me with my newborn was so caring and so efficient and such an overall nice and intelligent and entertaining person, that those first days or rather weeks were some of the best in my life. She smoothed everything out, helping to create a routine adapted to me, helping us in every way really! I feel like I was able to appreciate to the full my new motherhood, and experience only positive moments!
Great experience
We've used Night Nannies with both of our children and each time they've matched us with knowledgeable, friendly, and kind night nannies. I would definitely recommend their services.
Our nanny was amazing!
Our nanny was amazing!! She helped us when our baby was so little and was on a feeding plan, she helped take care of him for us to get some rest at night but also gave me lots of advice on my breastfeeding and tips on how to take care of baby.. this really was invaluable help to me! I would absolutely recommend her to anyone!
Kind, competent and knowledgeable night nanny
The night nanny looked after our newborn son on several occasions during his first 6-8 weeks and was absolutely brilliant in allowing us to get some rest and in helping to establish a nighttime feeding routine in the early days. I felt completely comfortable leaving Louis with her and she was kind, competent, and knowledgeable. She arrived on time on every occasion and was always friendly. I would have no hesitations in recommending her to another family, or in working with her again.
Trusted, reliable and provided great care for our child
Nighttime Nannies was an absolute lifesaver for us. We struggled with getting our little one set up in his cot when we returned home from hospital, as he wouldn’t be apart from us and had bad reflux. They were so helpful on the phone, reassuring a frazzled new mum that they would have someone there for me that very night! They also assured me that after a good night’s sleep we’d be refreshed and much more capable of handling all the pressures of having a one week old. Within a few hours, I had 3 fantastic CVs in my inbox, and after 1 phone call I knew I’d found the right person. The lady who came was a fantastic nanny and she clearly really cared for babies. She gave us pointers but respected our parenting style and always made me feel like the mother and that my view was the most important. The team at NN were responsive, always kind, and so supportive. I am so glad I chose Night Nannies. I would not hesitate to recommend them, and would certainly use them again myself if I had another child.
Miracle Worker Sleep Trainers
I had a 10 month old baby girl who was fully breastfed, suffered from itchy eczema and allergies, wasn't sleeping through the night and couldn't self settle. To make it worse she was about to start nursery and I needed to go back to work. Our Night Nannies Sleep trainer helped us change our day time routine with her, stopped breast feeding and made sure she was eating right to ensure her sleep in the night. Now my baby daughter is sleeping from 7pm-7am, can be put to bed in her own cot (awake without me aiding her to sleep), she can self settle if she wakes up in the middle of the night and to top it off is finally taking the formula milk! How our Sleep Trainer managed to fix so many issues blew my mind. It's all about trusting in their process - it 10000% works! What's more our Sleep trainer was always on hand to help with our questions, check on our progress, was super responsive and knowledgeable about everything to do with babies, and always gave me the encouragement I needed to be strong and stick to the plan set in place. All of which has been invaluable as our baby settles into her new routine. My baby is also so much happier and more comfortable as a result of the changes she helped us make. I highly recommend the Night Nannies service - they gave me and my husband our lives back!
Maternity leave super hero
I can’t thank Night Nannies enough for introducing us to L. She worked as our night nanny from the start of August 2023 for 12 weeks.
L was incredible. I was so anxious when she started. It’s a huge deal to handover the care of the most precious tiny being to someone you don’t know. L was so reassuring and patient with me while I learned to accept help from others.
L has a calm and unobtrusive manner. She is so gentle with babies, a real baby-whisperer. My husband and I would always look forward to a “nanny night” knowing we would be able to rest properly and ask all the little questions that were bothering us. We were helped to establish a night routine from the very start. As a result our little girl slept through the night from about 14 weeks - getting good rest is such a game changer when you are a first time parent. L helped us establish a good daytime napping routine too, and taught us how to be flexible with daytime sleep rather than rigid.
We had initially planned to have L help us for 6 weeks but she was so great we continued for 12 weeks! I can’t thank her enough for her support and encouragement. No matter if she arrived to find me beaming or sobbing, she was completely unflappable and always so supportive.
Using Night Nannies was a complete game changer and anyone considering using them definitely should.
Night Nannies is great!
My experience with Night Nannies was very positive. The ladies running the agency were always very kind and helpful. They sent me some great nannies that helped me beyond words. I am very happy I found them.
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