Niantic Recensioni 

Ich habe einige Zeit nicht mit meinem Kumpel spielen können. Jetzt kann ich es, aber bekomme keine Herzen dafür.
Dann habe ich mich an den Support gewendet, mit dem Erfolg, das mir vorgeworfen wird gegen Richtlinien verstoßen zu haben.
Ich bin 65 Jahre und spiele Pokemon Go schon seit 2016 und habe mir nie etwas zu Schulden kommen lassen. Jetzt wird mir etwas vorgeworfen, was sich Cheating nennt. Ich weiß nicht einmal was das ist.
Einen Warnbildschirm oder die Meldung „Dein Konto wurde vorübergehend gesperrt, weil du die Nutzungsbedingungen verletzt hast.“ wurde bei mir auch nie angezeigt.

Ohhh boy... Niantic really could have had a good thing going with Pokémon Go. Not sure if it was a change of management or what, but the company has completely lost its direction. Weird updates, more paywalls, bad support... I can confidently say that I will NEVER EVER touch a Niantic game again, and neither should you! Play a good game, on made by a developer that actually cares about your experience, rather than your money.

I haven’t left a bad review for Niantic before, even if I haven’t always liked the changes to Pokémon Go, but this latest change to the avatars is so disgusting! I used to have fun changing my avatars appearance and outfits, but now I can’t stand looking at my avatar. The features are all wrong and the proportions for females are more manly now. I don’t enjoy my avatar and until it is changed back, my avatar is covered in ugly black and covered by a mask, hat and glasses. I am seriously considering whether I want to spend any more money on things like Go Fests.

Now they actively steal from all age groups the most ethically challenged group since 1945, niantic is the most disgusting company I've ever come across automate everything so nothing gets done and then effectively steal money from men women and children, avoid like the plague

Awful customer service. Even 1* is to high to give them. Why cant i give them 0*. They do not even answer your question. They just have some random thing on copy/paste and just paste that. They answer with thing that is not even relevant with your question

This company is so trash and so lazy. I was on Pokemon go for a year and when my iPhone broke I got a new Google pixel 8 phone. I tried signing in but it wouldn't let me because I signed in via apple. All I did was ask for help and not only did they refuse, they accused me of violating their terms and banned my account. When I asked them to prove that I violated with an offence and a date, they refused to answer me and chose to ignore me. Don't believe me? If you give me my account back and get the company CEO mother to pay my penis a night visit... I may re-evaluate....

Most vile and morally bankrupt gaming “developer” out there.

0 existence support team just auto generated emails.

Very buggy game with a horrible monetization scam. Would rate 0/5 if I could. 1 star is way more than they deserve.

First off I just want to say I'd put a 0 star review if I could. However, I reached out to Niantic because I thought there was a bug and my game keeps crashing just after a few seconds of the game being opened. I reached out to them to investigate into the error and they said that I was banned. I kept emailing them to find out what I did wrong. Then I went into the terms and agreement and read how I could have been banned. I have never spoofed or cheated in anyway and they told me that their decision was final and that any more inquiries would be ignored. Plus I just found out that there is a new bug with the new update. I don't know if I'm willing to spend anymore money on this game when they cannot even get their crap together.

Ich hatte ein Problem mit der Accounterstellung und habe mich an den Support gewandt. Ich erhielt Standardantworten, die vermutlich automatisch generiert waren. Nach erneuter Nachfrage wurde mein Account gesperrt und gelöscht. Auf dei Nachfrage weshalb, wurde mir zurückgeschrieben, dass sie eine Entscheidung getroffen hätten und sämtliche weiteren Anfragen ignorieren werden.
Ein überheblicheres Vorgehen gegenüber Kunden habe ich in meinem Leben noch nicht erfahren. Das ist wirklich letztklassig.

Schlechtestes Event was es jemals gab unglaublich 2 Tage Event 2 Shinys unglaublich einfach nur unglaublich egal was man macht ob Rauch ob dies ob das bin Mega enttäuscht 10 Std jetzt gespielt einfach nur lächerlich

An error occured in game and when I reached out to the support team, they couldn't even be bothered to read my email. I repeatedly explained what I was reaching out for, and they acted like I had a ban on my account. I said to them that has literally nothing to do with my request, and I wasn't even banned or even had a warning? I never had any problems before I asked them for help with a TECHNICAL error. They told me to refer to the policy, and I asked them to tell me which policy they were referring to, MULTIPLE times. I skimmed it back and forth and pointed out how I obeyed every rule trying to complete a raid, and I did not get any opportunity to capture this pokemon. I even explained there was a glitch on the app. Instead, they claimed I somehow infringed policy by doing this, without any elaboration. They literally said they would ignore my request because their decision is final. They literally don't even read what you write. This must be a robot, there's no way a human could be this stupid unless it were a toddler.

Depression found within Pokémon Go with new purple background, and the new Dialga and Palkia Series.

I wanted out.

I had left the game, because of this
disappointed Dialga Origin, and Palkia Origin Pegasus Designs.

Niantic sperrt Pokemon Go Konten völlig grundlos und ohne jede Grundlage. Es wird nur auf eine „Verletzung der Nutzungsbedingungen“ verwiesen, gegen welche nie verstoßen wurde. Die Kontosperre erfolgte trotz regelmäßiger Einzahlungen und verbleibenden Restguthaben. Dieses Vorgehen ist skandalös und grenzt an Betrug! Es wird somit hiermit dringend von In Game Käufen abgeraten!!

Schlechter Kundenservice, keine Kundenorientierung, keine Fehlerbehebung, keine Rückerstattung, etc.... man kann gar nicht alles aufschreiben. Habe heute eine Email bekommen, wo, nach einem ewigen Hin und Her wegen Rückerstattung von einem Ticket, was nicht funktioniert hat, drinsteht, dass der Fall geschlossen wird. Sie haben mir Ihre Entscheidung mitgeteilt und beenden den Fall und ignorieren alle weiteren Fragen zu diesem Thema... das ist doch mal was!!! Für mich hat es sich erledigt.

Horible costumer service. Played Pokemon go for a Long time, spend A LOT of money, the game makes an error and i dont get what i ordered by choice…

Niantics answer: were sorry but we dont correct errors…… What in the actual Fanta !!!!!!!!!!!????

I was given NO clear answers after days of contacting them. I was told I could be help if I verified the email connected to the username. I was then asked if the account could be connected to a Facebook and I said yes bf provided the phone number that it would be linked to. I was then told that I could not be helped because I had punishments on my account. I have no clue at all why I’d have punishments and I’ve never been notified of that before. I asked if I could know what the punishments were for and a new person emailed me and was so rude. She ignored my question and said “to reiterate” but said the exact same thing to me as the email prior. I’ve never had a worse or more disrespectful customer service experience. Why have a customer service if they won’t offer any service??

Niantic has a complete lack of care towards their customers. Constantly fishing for money, and outright ignoring community feedback.

Their customer service is full AI.
It's disgusting. I sent like 10 emails and then after 10 copy paste from them was told literally that "Any further inquiries into this case will be ignored.". After not even having a real human answer. RIDICULOUS and disgraceful.