My daughter is having an absolute nightmare with this company. Trying to clear a help to buy loan on Halifax mortgage. It's been going on for 3 months and the amount of chasing she has done is totally... Leggi di più

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Amazing experience with New Homes Law.. Isaac & Lauren where not only doing an incredible job looking after us and the purchase of our new home .. but kind caring and attentive.. letting us know every... Leggi di più
L'azienda ha risposto
The customer service, knowledge & expertise I received from Grace and the New Homes Law team was first-rate. Questions were answered swiftly, calls were taken & expert advice was always provided. I th... Leggi di più
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Recommended by former neighbours. Began the process on 26th May 2026 and Completion on the new property on 26th June 2026.⭐️⭐️⭐️⭐️⭐️ Luke Lucas was the initial point of contact but Niamh Tedder beca... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su New Homes Law
Scritti dall'azienda
Being a family run company has led to ensuring the companies ethics are at the heart of everything we do.
The growth and success of the company is down to every member of staff that work tirelessly to provide an excellent service for our customers.
Our dedicated conveyancers strive to provide our clients with essential, practical advice from instruction through to completion ensuring longevity within our customer relationships.
A comprehensive and friendly approach enables our teams to confidently guide clients through the process of purchasing a new home, selling and existing home or any other property-based transaction.
At New Homes Law, we know the importance of providing support to all of our clients, whatever their circumstance.
Ultimately, we understand the importance of providing our clients with a great customer journey.
Informazioni di contatto
New Homes Law, CM1 1BT, Chelmsford, Regno Unito
- 0300 0200 009
- info@nhlaw.co.uk
- www.nhlaw.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Risposta di New Homes Law

Risposta di New Homes Law
GDPR
New Homes law flagged my last review for "containing defamatory content" aka negative truthful statement.
If that doesn't tell you all you need to know I don't know what does.
In fact that tells a better story than my original review.
Date is approx as it has been on going for almost a year.

Risposta di New Homes Law
The whole team was great
Thank you to Grace Coulbeck and the team for helping through this process so excellently!

Risposta di New Homes Law
TERRIBLE CONVEYANCY - JUST AVOID
I am the buyer of an ongoing purchase where the seller has opted in to use this awful practice to deal with all the transaction practices. New Homes Law is just terrible.
All that solicitors should be able to do, as the bare minimum, is keep track of enquiries, questions and provide answers. The main solicitor and a few other conveyancers involved with the purchase regularly failed to deliver information, kept on losing track of the enquiries and outstanding requests, and managed to endanger the transaction at every occasion. They delayed everything, and this almost caused me to walk away from the transaction. I have seen email threads between themselves and the landlords being sent months apart after the enquiry was put through.
DO NOT MAKE USE OF THIS COMPANY, ESPECIALLY FOR YOUR HOUSE PURCHASE.
Recently, the company has done all they could in their power to take this review down. They reported this review incessantly to Trustpilot to remove my opinion as a consumer. What's worse is that they also tried to block the completion of the house purchase by asking that I remove this negative review - otherwise we cannot proceed to completion. Please do yourself a favour and steer away from such a toxic practice.

Risposta di New Homes Law
Alix Robinson from the completions…
Alix Robinson from the completions division helped on our case with extreme swiftness. From a call to NHL to ask for a matter to be investigated, Alix took on the task, liaised with external organisations and completed it within 24hrs. You can’t ask for much better! Thanks Alix. Smashing work.

Risposta di New Homes Law
Excellent and professional service.
We used New Homes Law for the purchase of a house. They made the whole process exceptionally easy, they kept us informed throughout the whole process, communication was first class and I would definitely recommend them.

Risposta di New Homes Law
Thank you very much to Jessica
Thank you very much to Jessica for all of your efforts on our file to progress our purchase as quickly as possible!

Risposta di New Homes Law
Happy to reccommend
We had a great experience with New Homes Law. Our new purchase process was Professional from start to finish with all deadines met. Would happily reccommend.

Risposta di New Homes Law
Amazing service and experience
Amazing service and experience, super helpful and reliable, would definitely recommend

Risposta di New Homes Law
Couldn’t recommend highly enough
Couldn’t recommend highly enough. Professional and extremely efficient.

Risposta di New Homes Law
Luke has been amazing from start to…
Luke has been amazing from start to finish and kept me in the loop when we needed it most. First time buying a home, I work long hours and doing the conveyancing remotely worked the best for me. It gave me the opportunity to sort out documents online, emails and review what was needed in my time, which was mostly evenings and weekend. Therefore allowing me to not worry about doing everything while working and needing time off.

Risposta di New Homes Law
Poor communication & solicitors changed a lot
I dealt with New Homes Law last year as I was paying back an equity help to buy loan. We managed to get through the process eventually but it was challenging, partly due to the very laborious communication with New Homes Law:
- It was extremely challenging to get hold of them throughout the whole process, they would rarely answer your emails unless you harassed them (despite waiting 1-2 weeks+ sometimes). I often had to call, would not even reach them, so someone else would leave a message and eventually I might get a call back/an answer on my emails
- To make matters worse I was handed-off to another solicitor multiple times over the course of the process. But I was not notified! So kept sending emails to someone was no longer handling my case, as one can guess even less likely to get an answer. I luckily found out by checking some case page on their client portal thing.
On a few occasions I had no other choice but to post a review on this very trustpilot website to pressure them to engage with me. They then did (often in exchange for editing/removing said reviews)

Risposta di New Homes Law
Professional service from beginning to…
Professional service from beginning to end. Excellent communication throughout process. Would highly recommend.

Risposta di New Homes Law
Stress free purchase
I had a great experience with New Homes Law and couldn’t be happier with the service I received. Communication was clear throughout the process and everything was explained in a way that was easy to understand.
They were professional and efficient whenever I had questions, which really helped reduce the stress of my house purchase.
I would definitely recommend them to anyone. Thanks again :)

Risposta di New Homes Law
Professional Service???
I contacted New Homes Law in 2023 to get my lease extended. I found communication with them difficult and convoluted: nobody seemed to know who was doing what. I put in a complaint and there was some improvement in their efforts to keep me informed.
The lease extension was completed in September 2023. I got a letter from them saying that my mortgage was completed and had to let them know that they were dealing with a lease extension for me not a mortgage! I got another letter from them dated 6th November 2023 stating that my lease extension was done so waited to get a copy of the deed with the new lease length. This still hasn’t happened. Also, they should have provided me with a copy of the new lease. I didn’t get that either. Just before Christmas last year, I asked New Homes Law why I hadn’t heard from the land registry in two years. They told me that the lease holders hadn’t responded to a request from the land registry for a certificate of compliance. They would give me no information about what they had done to complete the process - I fear that they had done nothing and didn’t seem to be in any hurry to help although they said that they were working on it so I’ve waited another few weeks - still nothing. Today I spoke with the leaseholders who were responsive and it appeared that New Homes Law hadn’t been in touch as they’d claimed. I applied for two other lease extensions in 2023 and they were all officially completed within that year. I have little faith in New Homes Law and wouldn’t ever use them again.

Risposta di New Homes Law
Highly recommend
We used New Homes Law for the sale on our house and couldn't be happier with the quick, professional and supportive service. Would highly recommend.

Risposta di New Homes Law
Amazing service
I used new homes law in my property sale and purchase. Priya and Charlotte did an amazing job and I cannot fault how quickly they came back when I had questions or concerns. Would highly recommend!

Risposta di New Homes Law
Deed of Variation
Jessica Cuthbert and the team have been exceptional in creating the deed of variation for our apartment. They were professional, diligent, and good communicators throughout. We would recommend them strongly based on our experience.

Risposta di New Homes Law
Great team!
Good communication throughout, quick process and the entire team were extremely helpful. Would highly recommend!

Risposta di New Homes Law
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