Ordered on Friday, express delivery, not realising it referred to the period after the curtains were made. I emailed them and explained why I needed the delivery so quickly and they literally pulled... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Needed a change up in my property, bedroom, lounge etc. Found these lovely nets 'Hawaii Butterfly White Express Net Curtains' and I am so so pleased with them. Placed an order on the Saturday and they... Leggi di più
We ordered new nets for all our windows, so it was quite a big order. The net we chose was made to measure so each drop was slightly different. When they arrived they were well packaged with each net... Leggi di più
I placed my order for the ZOE net curtain on 20.09.24 received a prompt confirmation of my order with an anticipated arrival date being 16.10,24. Well today 09.10.24 they arrived well within... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.
Informazioni di contatto
New Forest, Regno Unito
- 02380 844714
- hello@netcurtainsdirect.com
- www.netcurtainsdirect.com
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing Customer Experience
Ordered on Friday, express delivery, not realising it referred to the period after the curtains were made. I emailed them and explained why I needed the delivery so quickly and they literally pulled out all the stops to ensure I got my delivery today
Absolutely brilliant company to deal with - real personal customer service and not a robot!
outstanding - buy with confidence from this supplier
I ordered some net durtains for a bay window. The product was great. Sample service was great. But what really tells you whether you shoud buy from a company is how they treat mistakes, and on this they were fantastic. My curtains arrived 2cm too long so didn't fit. I contacted the company who asked for a reference number and a photograph. They then accepted fault, supplied replacements very quickly - all done with no unpleasentness or wriggling or corporate sludge that one experiences with so many supplpiers when things go wrong. They kept the whole experience pleasant and easy.
I’ve had some made to measure net curtains
I’ve had some made to measure net curtains for my bay and bedroom windows and the service was second to none, and the curtains are superb. Well worth the money. Thank you so much.
Poor customer service
I ordered a holdback for my curtains and paid extra for quick delivery. When it arrived, it contained the wrong item. I immediately contacted the company and informed them they sent the wrong item. They requested proof of order and details of the error which I supplied straight away. Instead of sending the correct item and apologising for their error, they refused to send the correct item without proof of returning the wrong item. This company made a mistake and failed to rectifying it swiftly. They certainly have not put me first as a customer or recognised the inconvenience caused by their error. I would not recommend or use again. The wrong item has been returned and I am still without my order or refund for failure to deliver. Order number NCD172731

Risposta di Net Curtains Direct
Ordered white voile curtains as I have…
Ordered white voile curtains as I have done many times before and they have turned up lilac. I'm being told they're white by net curtains direct but they are definitely lilac. I wish I could add a picture. They have agreed a return out of "goodwill" but it took two days of going back and forth. The quality doesn't seem to be the same as it used to be which is a shame.

Risposta di Net Curtains Direct
excellent after sales service
I had used the company a number of times with complete satisfaction. I wasn't too happy with the making of the last order but didn't get round to contacting them for a few months. Nonetheless, their response was immediate and I was just asked to return the voiles for them to assess, and they were remade for me. All in the fastest and most courteous turnround. Kudos and thanks to Frances and team
Beautiful net curtains
A great company. Excellent customer service, great communication and fast delivery. I was very pleased with my beautiful net curtains.
Voile champagne curtains …
Just beautiful ready made voile look as good online when ordered as I receive them very very happy beautiful made so very very pleased very good quality Just perfect
Excellent products and services
Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple and the site gave the opportunity to name each curtain so you could easily identify them when they arrived. Combined with their prices to cover all wallets, it was a great, easy process. I highly recommend them.
These delightful net curtains exceeded…
These delightful net curtains exceeded my expectations. The customer service was outstanding and the delivery was swift. I highly recommend them.
Fantastic
Fantastic service price & delivery so much cheaper to order easy to use website great definitely recommend
Received curtains but one curtain…
Received curtains but one curtain didn't come hemmed as requested . Contacted there costumer service. They said would send another out. Never received. Contacted again . Bo reply. I did also order more nets for other rooms . But they came and they was ment to be white. But looked more blue. Contacted them again. Said keep in sunlight. But still no difference. Never had this problem before.

Risposta di Net Curtains Direct

Risposta di Net Curtains Direct
Good quality
Easy to order. Good quality net curtains cut to size. Delivered in good time. Would recommend and use again.
Excellent net curtains by far👍👍
I looked at alot of firms supplying net curtains Net curtains direct were the cheapest by far but the quality of the nets are brilliant 10/10
The fast and efficient was excellent 5 days in total from ordering to been delivered will highly recommend 👍👍👍
Absolutely 💯 service
Absolutely 💯 service, so easy to order and the quality is 💯 of what I expected.
Will definitely be using them again .
Highly recommend 👌
Excellent
Just received my order from net curtains direct.
Such an easy process from start to finish.
Quality of the curtains are excellent,such a quick ,easy process.Will definitely use them again ,highly recommend this company.
Great products
Can't recommend this company highly enough, and a return customer. Great range of net curtains, great quality, spot on custom sizing and good delivery time.
Great experience
I have a very wide window with a drop that's not available in most stores so I searched the web and found these, well to say I'm pleased is an understatement, I managed to get the exact drop that I need and the width was perfect. They were delivered within 5 days so that was an added bonus. I will definitely recommend them to all my friends
Very happy customer
I was extremely happy with NetCurtains direct.
They have a great choice of fabrics and finishes etc. Communication prior to and during order process was efficient and helpful. The curtains arrived on time - carefully packaged and labelled which made it easy to sort and hang. The finished product is lovely - I am very happy.
I would recommend Net Curtains Direct without hesitation.
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