The Neptune shop at Redbrick Mill is very nice and the staff were very pleasant but the items I wanted to view which was bed frames only had one example in store and it was back to looking at the Nept... Leggi di più
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Alfie & Josh delivered our dining table & chairs today. 1st class service. Messaged received prior to arrival time. Very friendly & polite. Took great care in the room unpacking & assembly.... Leggi di più
L'azienda ha risposto
Neptune is my favourite stores that ensures top quality products. We attended Redbrick Mill store to seek advice on a new dining table. The staff were incredibly knowledgeable, helpful, profe... Leggi di più
L'azienda ha risposto
Informative approachable staff. Staff at Neptune, Redbrick Mill were very helpful and friendly. We were advised delivery could take up to 2 weeks but it took less than a week. Great communication and... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di arredamento da giardino
- Arredatore d'interni
- Negozio di articoli da cucina
- Negozio di arredamenti per salotti
Informazioni su Neptune - Redbrick Mill
Scritti dall'azienda
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informazioni di contatto
Bradford Road 218, WF17 6JF, Batley, England, Regno Unito
- 01924 942665
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Wonderful service
Dawn, Josh and Lucas made the whole experience an absolute pleasure. The cushions look fabulous and we will be back for the table!
The Neptune shop at Redbrick
The Neptune shop at Redbrick Mill is very nice and the staff were very pleasant but the items I wanted to view which was bed frames only had one example in store and it was back to looking at the Neptune catalogue that is provided to see the other styles.I wanted to view the quality and colour of the products in store which was not possible hence the 4* review
Potrebbe usare l'IA per rispondereMostra di più
Dave and Steve did a great job of…
Dave and Steve did a great job of setting up our Neptune garden furniture. They were very friendly and polite. Nothing was too much trouble and were very happy with the result.

Risposta di Neptune - Redbrick Mill
Great experience both at store in Red…
Great experience both at store in Red Brick and with delivery drivers Sean &Josh . Very easy

Risposta di Neptune - Redbrick Mill
Helpful staff
Helpful staff. Products were in stock and delivery was arranged quickly after ordering.

Risposta di Neptune - Redbrick Mill
Beautifully Crafted Piece of Furniture
We purchased a Holborn Sideboard/ Dresser combination. It is a beautifully crafted piece of furniture and looks absolutely stunning in our sitting room. It has the timeless quality of good craftmanship and heritage, combined with modern style. A big thanks also to the delivery crew who managed to safely navigate this large item into our home.

Risposta di Neptune - Redbrick Mill
Careful delivery by their own professional team
Careful delivery by their own professional team - and adhead of stated wait time.

Risposta di Neptune - Redbrick Mill
Excellent quality tree
Excellent quality tree, looks absolutely stunning. This is the 2nd tree that I have purchased from Neptune, I loved the 1st one so much I ordered the 8ft one. I now have both the 8ft and 7ft trees . Excellent service from Neptune and Georgiana at Redbrick .
Thank you Neptune!

Risposta di Neptune - Redbrick Mill

Risposta di Neptune - Redbrick Mill
Informative approachable staff
Informative approachable staff. Staff at Neptune, Redbrick Mill were very helpful and friendly. We were advised delivery could take up to 2 weeks but it took less than a week. Great communication and store checked if the item had been delivered.

Risposta di Neptune - Redbrick Mill
Alfie & Josh delivered our dining table…
Alfie & Josh delivered our dining table & chairs today.
1st class service.
Messaged received prior to arrival time.
Very friendly & polite.
Took great care in the room unpacking & assembly.
Took time to explain warranty & how to care for the wood.
Removed all packaging & took it away.
Very impressed
Well done guys
We have also received excellent service in the store when looking around & deciding to purchase.

Risposta di Neptune - Redbrick Mill
Could not be happier …
Neptune is my favourite stores that ensures top quality products.
We attended Redbrick Mill store to seek advice on a new dining table.
The staff were incredibly knowledgeable, helpful, professional & just lovely.
We ordered the table of my dreams, and certainly a forever table. The design & quality is second to none.
The delivery was so quick and built on site by two great delivery chaps who I couldn’t fault.
The whole experience was a joy & we are so happy.
Many companies should follow Neptunes lead.
A huge thank you Neptune 🙏🏻

Risposta di Neptune - Redbrick Mill
Great service in store and delivered…
Great service in store and delivered exactly on time. Lee and Craig did an excellent job

Risposta di Neptune - Redbrick Mill
Ant and Lea were the perfect delivery…
Ant and Lea were the perfect delivery people. On time, courteous and careful when bringing the furniture into the house. Thanks ever so much, an A-class service once again from Neptune.

Risposta di Neptune - Redbrick Mill
Never been disappointed.
Excellent customer service in store. Quicker delivery than expected. Well protected item in paper & cardboard packaging.
I’ve never been disappointed with any purchase from Neptune.

Risposta di Neptune - Redbrick Mill
Excellent service yesterday the…
Excellent service yesterday the loveliest and friendliest Neptune staff I have come across especially Dan.
Thank you so much for making us so welcome.

Risposta di Neptune - Redbrick Mill
Thank you Danyaal!
Thank you, Danyaal!
Your customer service was spot on – warm, friendly, and super helpful. I really appreciated the support and love my dinner set purchase. Thanks again!

Risposta di Neptune - Redbrick Mill
Very friendly
Very friendly, helpful staff. Gorgeous products and a lovely store.

Risposta di Neptune - Redbrick Mill
What a lovely relaxed environment for…
What a lovely relaxed environment for browsing ! All staff are helpful and always happy to answer any questions about products. Shout out to Georgiana and Dan! Look forward to the exciting changes coming to Redbrick soon..

Risposta di Neptune - Redbrick Mill
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