Neptune - Belfast Recensioni 

193
TrustScore 4.5 su 5

4,7

315 Ormeau Road, BT7 3GL Belfast, Down, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Belfast store staff is very helpful especially Magda who spend a bit of time with us trying to figure out our couch options considering on new space. Can’t wait to see the couch and will be back f... Leggi di più

Valutata 5 stelle su 5

After our first visit to Neptune we knew it was the best choice for us. Many thanks to Stella and Kael for all their help from concept to completion of our kitchen. We eventually decided to undertake... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant Belfast Neptune, as always!! Sorted out a little online order problem I had experienced, it was one lovely call to Joe and everything was fixed!! Such a pleasure to shop with you guys and an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Neptune is my favourite interiors shop in Belfast to visit, it’s always styled beautifully and the quality of the furniture is second to none. So I was excited to attend their table wreath making ev... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di arredamento da giardino
  4. Arredatore d'interni
  5. Negozio di articoli da cucina
  6. Negozio di arredamenti per salotti

Informazioni su Neptune - Belfast

Scritti dall'azienda

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Informazioni di contatto

  • 315 Ormeau Road, BT7 3GL, Belfast, Down, Regno Unito

  • 02896 919988

4,7

Eccellente

TrustScore 4.5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(193)

2253 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Lovely store and friendly staff

11 agosto 2021
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Risposta di Neptune - Belfast

Hi Hannah. Thanks for the review, we are glad you like the store. Just let us know if you need anything
Thanks, Neptune Belfast

Valutata 5 stelle su 5

The most beautiful store

The most beautiful store and the loveliest staff! I could easily spend all day in here! A must visit!

10 agosto 2021
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Risposta di Neptune - Belfast

Hi Claire
Thanks for leaving such a lovely review, we are happy to see you in store. Please let us know if you need anything.
Neptune Belfast

Valutata 5 stelle su 5

Must visit!

Fantastic store with the most helpful employees. This store is laid out impeccably, it’s hard to leave without wanting everything. So many ideas, and the attention to detail is second to none. The staff members are so attentive and more than happy to assist and help create and enhance on your dreams and plans.

9 agosto 2021
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Risposta di Neptune - Belfast

Good morning Stefanie,

We really appreciate all our feedback and will be sure to pass this information onto the team. If there is anything you need at all please don't hesitate to get in touch.

Neptune Belfast

Valutata 5 stelle su 5

I love this store

I love this store, so glad we have such a super place to shop in Belast. The accessories are great and the staff are so friendly and helpful. Shopping here just makes my day. Love it 😊😊😊

8 agosto 2021
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Risposta di Neptune - Belfast

Good morning Gillian.

Thank you so much for the taking the time out to write such a positive review. We look forward to welcoming you in store soon.

Neptune Belfast

Valutata 5 stelle su 5

Absolutely love our Belfast Neptune…

Absolutely love our Belfast Neptune store! First came across the brand in Bristol and couldn’t believe we actually had on here in NI! Every visit is such a treat. Everything looks beautiful, inviting, warm and welcoming. As shopping should be - an experience. Staff are so friendly no matter how big or small the purchase. I love the shopping bags - I’ve started a collection of each of the colours! Can’t wait to come back and browse all the new stock!

7 agosto 2021
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Risposta di Neptune - Belfast

Good morning Chloe,

Thank you very much for taking the time so leave us such a positive review! We really appreciate it and we are so glad you are happy with our service and the Neptune products. If you ever need anything please just get in contact with us.

Neptune Belfast

Valutata 5 stelle su 5

The Belfast store is such a relaxing…

The Belfast store is such a relaxing and chilled atmosphere, so many beautiful items and displays. Very inspirational. The team are so friendly and very helpful and informative. Always look forward to a visit

6 agosto 2021
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Risposta di Neptune - Belfast

Good morning Amy,

Thankyou for taking the time to leave your lovely review, we really appreciate it and we are very happy you are so pleased with your Neptune experience.

Neptune Belfast

Valutata 5 stelle su 5

Neptune is a High Street shop. which is…

Neptune is a High Street shop which is my favourite place to visit to get inspiration for new ideas.
It's an absolute visual treat from the moment you enter the store. There is an array of ideas in amongst a perfectly styled showroom. I always come away with something.
Kind regards.

6 agosto 2021
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Risposta di Neptune - Belfast

Hi Beata,

We really value all our customer feedback and are delighted to hear of your experience in store. Hopefully we will welcome you in store soon.

Team Neptune

Valutata 5 stelle su 5

Love the store

Love the store. So calm and serene. Staff helpful and never intrusive. Great for inspiration and picking up little things as well as a major purchase.

6 agosto 2021
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Risposta di Neptune - Belfast

Hi Valerie, we really appreciate your feedback and will be sure to pass this onto the team.

Neptune Belfast

Valutata 5 stelle su 5

Neptune in Belfast is the most…

Neptune in Belfast is the most beautiful store it gives me so much interior inspiration. The staff are so helpful and knowledgeable and every product I have purchased is of the highest quality. I love both the store and the online shopping experience. Recently I bought a floor lamp with the Angus flint shade. So beautiful and the best quality

6 agosto 2021
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Risposta di Neptune - Belfast

Hi Amy. Thankyou so much for leaving such a lovely review - we love being able to help you. Please just get in touch if you ever need anything. Have a great day!

Neptune Belfast

Valutata 5 stelle su 5

Neptune Belfast is one of my favourite…

Neptune Belfast is one of my favourite places in Belfast for a nosey and some inspiration - and perhaps a swaying factor in buying a property in the area to renovate! My first visit was last Christmas (2020) to buy baubles for a Christmas tree - the staff were so friendly and helpful and even offered to sign me up to receive the catalogue! I’ll definitely be back.

6 agosto 2021
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Risposta di Neptune - Belfast

Hi Daniel, we are so pleased to hear of your experience in store and look forward to welcoming you back in the future.

Neptune Belfast

Valutata 5 stelle su 5

The Neptune Belfast showroom is one of…

The Neptune Belfast showroom is one of my favourite places to visit for home interior inspiration! I love going in for new ideas and the staff are so helpful!

6 agosto 2021
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Risposta di Neptune - Belfast

Hi Stephanie,

Thank you for taking the time out to write this lovely review. We hope to see you in store soon.

Neptune Belfast

Valutata 5 stelle su 5

Wonderful makeover experience. Everyone is so friendly and helpful

Everyone is so friendly and helpful. It’s a really personal service. From design to helpful hints. Fabulous paints and the furniture is much admired. Very high quality all round.

17 giugno 2021
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Risposta di Neptune - Belfast

Hi Lynda, thank you so much for leaving us such a lovely review. It is really great to hear. Just get in touch with us should you ever need anything, have a lovely day!

Valutata 5 stelle su 5

Neptune Belfast is a must visit!

Neptune Belfast is a must visit, the showroom is just impeccable, spacious and beautifully presented. There is an array of ideas in amongst perfectly styled room sets and inevitably I always come away with something. The staff are always so helpful and welcoming.

16 giugno 2021
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Risposta di Neptune - Belfast

Hello Sue.
Thanks so much for leaving such a brilliant review! We really appreciate it, thank you! Have a lovely day!

Valutata 5 stelle su 5

Neptune store Belfast.

It is my pleasure to write a review for Neptune Ormeau Road Belfast store, I always look forward to visiting the store from the welcoming staff who are always eager and willing to help with any of your queries. I never fail to come away from the store feeling inspired by the stunning floor displays. The staff always keep you fully informed about any orders placed and how long you are likely to wait on these. I would like to say a special thank you to Nicole Adley who I dealt with recently she went the extra mile to keep me up to date on my Havana dining chairs and even rang me after the chairs were delivered to see if was pleased with them. I couldn’t rate the store highly enough. Victoria Harrison, Belfast

15 giugno 2021
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Risposta di Neptune - Belfast

Hello Victoria
Thank you so much for the kind review! We are glad you are happy with your chairs and that you love the store so much. We are always happy to help.
Please just get in touch with us, any time you need anything. Have a lovely day, thank you again!

Valutata 5 stelle su 5

Nicole and Jill were both excellent in…

Nicole and Jill were both excellent in assisting me with measurements and helping to choose pieces that would suit me home. I would recommend Neptune for their quality and in particular the interior design part of the business.

2 giugno 2021
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Risposta di Neptune - Belfast

Hi Maria. Thankyou so much for leaving such a lovely review - we love being able to help you. Please just get in touch if you ever need anything. Have a great day! Thankyou

Valutata 5 stelle su 5

Fantastic experience

Can't recommend this store highly enough. The experience from the moment you enter the store is exceptional. I recently visited the store for ideas and advice on creating a home office for permanent use. The design staff had great ideas on how best to use my limited space. Looking forward to returning to the store for future home improvements.

2 giugno 2021
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Risposta di Neptune - Belfast

Good morning. Thankyou for leaving us a 5star review, we are glad to be able to help you. Please just get in touch if you ever need anything. Have a lovely day.

Valutata 5 stelle su 5

Excellent aftersales

Nicole was extremely helpful in sourcing a replacement part for a wash stand which was purchased five years ago. The correct part was delivered promptly. Excellent customer service.

1 giugno 2021
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Risposta di Neptune - Belfast

Hi Lisa
Thanks so much for the 5 star review, glad you are happy. If you need anything else please just get in touch. Thankyou!

Valutata 5 stelle su 5

Going into the Neptune store is a zen shopping experience!

Going into the Neptune store is an absolute visual treat made even better by the extremely helpful and friendly staff.
I’ve had the pleasure of availing of the Neptune interior design service. Jill has been so very helpful and patient in exploring the many options with me and generous in her professional advice. Despite being super busy, she never makes you feel anything is too much trouble or rushed.
Inevitably in these times there were a few issues, but these were ultimately very satisfactorily resolved.
Nicole has been super efficient on the follow up admin parts, which I sincerely appreciated also.
We are very pleased with the end result to date ....🙂

31 maggio 2021
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Risposta di Neptune - Belfast

Good afternoon Heather. Thank you for taking the time to leave such a lovely review. We are glad you are a happy customer. I will pass your comments onto the team. Have a nice day!
Jennifer

Valutata 5 stelle su 5

Wonderful store!

I love shopping here, the experience from start to finish is always so enjoyable. The store is well presented and stocked and the staff are always on hand with advice. I went in to shop for decorative pieces and was well advised on how to make it look the way I wanted.

27 maggio 2021
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Risposta di Neptune - Belfast

Good evening. Thankyou for taking the time to leave your lovely review, we really appreciate it and we are very happy you are so pleased with your Neptune experience.

Valutata 5 stelle su 5

Great Experience!

The quality of Neptune products is excellent. The staff in the Belfast store are friendly and knowledgeable about their products.
In particular, Nicole went above and beyond to help us with our orders.
I am looking forward to shopping there again!

26 maggio 2021
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Logo di Neptune - Belfast

Risposta di Neptune - Belfast

Hello Paul. Thank you very much for taking the time so leave us such a positive review! We really appreciate it and we are so glad you are happy with our service and the Neptune products. If you ever need anything please just get in contact with us. Thankyou!

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