Catherine was amazing. She took us through all options and opportunities with our under sink cabinet that we hadn’t even considered and then genuinely took time to understand other areas of our house... Leggi di più
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I visited the Neptune store in Bath yesterday, looking for something specific which I struggled to find. Mia was incredibly helpful, and super knowledgeable. The level of attention and care was second... Leggi di più
Mia at Neptune in Bath was friendly, welcoming and very helpful. She made the whole experience a pleasure and provided excellent customer service. A real credit to Neptune and a wonderful representa... Leggi di più
We visited Neptune in Bath with the intention of scoping out pieces for a kitchen renovation. We spoke to Catherine who was just lovely, listened to what we wanted to do, and provided expert advice on... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- anche in
- Accessori per mobili
- Arredatore d'interni
- Negozio di arredamenti per salotti
- Negozio di arredamento da giardino
- Negozio di articoli da cucina
Informazioni su Neptune - Bath
Scritti dall'azienda
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Informazioni di contatto
One Tram Yard, Walcot Street, BA1 5BD, Bath, Somerset, Regno Unito
- 01225 465301
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Catherine was amazing
Catherine was amazing. She took us through all options and opportunities with our under sink cabinet that we hadn’t even considered and then genuinely took time to understand other areas of our house that were adjoining to make sure it all flowed. It was short but so lovely to meet someone so knowledgeable.
Mia at Neptune in Bath was friendly
Mia at Neptune in Bath was friendly, welcoming and very helpful. She made the whole experience a pleasure and provided excellent customer service. A real credit to Neptune and a wonderful representative of the company. Thank you, Mia!
On a separate note, the current paint finish marks easily, so washable alternatives in the same colours would be a welcome addition.
Fantastic levels of service and care
I visited the Neptune store in Bath yesterday, looking for something specific which I struggled to find. Mia was incredibly helpful, and super knowledgeable. The level of attention and care was second to none. Thank you Mia.
Potrebbe usare l'IA per rispondereMostra di più
We visited Neptune in Bath with the…
We visited Neptune in Bath with the intention of scoping out pieces for a kitchen renovation. We spoke to Catherine who was just lovely, listened to what we wanted to do, and provided expert advice on what we should use and how to undertake the task - would defintely recommend!!

Risposta di Neptune - Bath
I had incredible service today from…
I had incredible service today from Hayley and Ellie. I was struggling with making an idea work and they were both superb at guiding me through my options and in the end they came up with the perfect solution to my dilemma. They really went above and beyond to listen and help. Many thanks!

Risposta di Neptune - Bath
Top marks for Neptune Bath
Fabulous service by the amazing Neptune Bath team, and especially Hayley (and ably supported by Catherine, Alys and Racehelle). We bought everything we needed for our dining room. Thank you Neptune Bath!

Risposta di Neptune - Bath
Catherine and Alys were great and so…
Catherine and Alys were great and so helpful thankyou

Risposta di Neptune - Bath
Alfi and Josh were excellent
Alfi and Josh were excellent. Products delivered with care and packaging taken away! Great service

Risposta di Neptune - Bath
Neptune informed me several days after…
Neptune informed me several days after purchase who would be delivering my order. After that the courier got in touch to give me approximate time of delivery. Arrived in excellent condition and thrilled with the rug.
Very pleased with table and Jason and…
Very pleased with table and Jason and Paul’s delivery service, great
Great service from Delivery team Ryan…
Great service from Delivery team Ryan and Chris.
Good swift delivery
Good swift delivery , it would have been better if my local bath store had one on show . Whilst I appreciate that all product cannot be in the showroom, it would have been helpful if they could have the stock in the stockroom so we could see it there and then.
Alys and the staff were very helpful in…
Alys and the staff were very helpful in carefully wrapping our item from the ex-display sale. It was a great service!

Risposta di Neptune - Bath
Lovely table and excellent delivery by…
Lovely table and excellent delivery by Kieran and Jason.
Just taken delivery of a second Neptune…
Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two console tables and several other items and love the quality of the product having bought items now over 7/8 years. Whilst it’s good to mix things up Neptune is my safe place and core furniture.
Bought an extra Tilbury dining chair to…
Bought an extra Tilbury dining chair to match a set bought previously. Great quality and looks good.
Delivery team, Lee and Craig, were great.
The two guys that came to deliver my…
The two guys that came to deliver my sofa were really polite ,& got the job done really quickly.
Thank you Craig and Lee .
And the staff in store were delightful.
The Longmeadow sofas look amazing and…
The Longmeadow sofas look amazing and we appreciated the efficient and friendly delivery service from Callum and Jason.
What a truly inspiring store
What a truly inspiring store! Makes me want to change everything in my house. Big thanks to Mia and Ellie who were both super friendly and helpful.

Risposta di Neptune - Bath

Risposta di Neptune - Bath
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