A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Myself, Sheila, and my granddaughter Freya have just returned from an incredible Neilson holiday in Sicily, and we had the most wonderful time. The resort was fantastic, with excellent faci... Leggi di più
I had a complex room booking situation for 3 people so I decided to ring. Each person I spoke to was so helpful clear and friendly! I’ve been on ski/beach Neilson holidays for the last 7 years and wou... Leggi di più
We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typica... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.
Informazioni di contatto
Regno Unito
- www.neilson.co.uk
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I have already filled a review and I am…
I have already filled a review and I am awaiting your company reply.
Great enthusiastic helpful and kind…
Great enthusiastic helpful and kind staff
Great access to activities
Lovely food
Lovely location
Fantastic Neilson Experience Again
Fantastic staff, wonderful food & service in restaurant. Great support from the sports staff on beach, cycle rides etc. Food so amazing again. Third time visiting & this time took 10 other friends along too- had a fantastic time.
Admin and booking staff were great
Admin and booking staff were great, I email some questions which were speedily answered. I booked over the phone which was made easy by the staff.
Very helpful and easy to use.
Fantastic activity holidays
Fantastic activity holidays that kids really love. Great food. Clean quiet resort. Very impressed with staff - friendly, efficient and helpful. Booking process was straightforward and monthly interest free payment option helps to spread the cost
Excellent and highly recommended
Excellent and highly recommended. Excellent staff, location and facilities.
Very efficient booking process
The booking process was very easy. Very friendly staff with great knowledge of the locations which was really helpful in selecting the right options.
Resort is great
Resort is great. Staff are great. So many things to do. Love it. I always thought it was boring just coming back to the same place again but at this stage of life with a young child it just works.
Friendly and easy to deal with got back…
Friendly and easy to deal with got back with answers to questions very quickly.
A simple an easy to book holiday with…
A simple an easy to book holiday with loads of activities for all the family.
Great resort with lovely laid back…
Great resort with lovely laid back social vibe . Beautiful setting. Remote Greece but for me that’s part of its charm. Great tennis and reality lovely MTB routes - lots through olive groves, vines etc. Fantastic tennis team and special mention of Alex - fabulous coach - and the whole bike team. Amazing set of lads and in particular Dylan. What a super star. Accommodation is slightly strange (from a design perspective) but comfy beds and well looked after by house keeping. Food was varied and plentiful and we had a really great week
Top team
The Neilson team made us feel welcome from start to finish. Enjoyed a range of sport and exercise throughout the week.
Hands Down the Best Family Holiday!
We keep rebooking with Neilson year after year, and for good reason—it is without a doubt our favourite family holiday. We’ve recommended it to friends and family who are now return customers too!
What we loved:
- The Location & Views: Absolutely stunning backdrop for a holiday.
- Non-Stop Activities: An incredible selection for both adults and kids. The fitness classes are excellent, and the kids' clubs are exceptionally well-organised and packed with fun. You will never be bored.
- The Food & Staff: Delicious meals every day and the staff are outstanding across the board.
We’ve all returned home relaxed, happy, and that perfect kind of "satisfied tired."
A minor hiccup:
The only letdown was that our room wasn’t exactly what we had booked, and we had an ongoing issue with the air conditioning during the week. However, management was fully aware of the situation and already had a plan in place to get it sorted right after our departure.
Despite the room issue, the overall experience was still a flawless 5 stars for us. We can’t wait for our next one!
Easy to navigate
Easy to navigate, able to check the flight departure and arrival times going and returning, when doing the initial holiday searching and comparing. Easy to understand what is included and what is extra. I like to be able to read about the activities available and also the type of bikes , hoe many courts there are etc.
Competent leadership from our flotilla…
Competent leadership from our flotilla skipper Costi, fun and coordination from Kate the mate and service with a smile from engineer Kyle.
Why give us the opposite of what we asked for?
Firstly, Neilson active holidays are a good concept (if you enjoy activities). However, we have been badly let down with unnecessarily poor service.
The resorts can be very noisy, so we request a quiet location on our latest visit to their Messini resort. Despite booking long in advance, on arrival this year we were placed in virtually the most noisy room in the resort (adjacent to the pool bar).
This level of indifference to customer requests is a definite downside.
Added to that we had a rat get into our room (not suggesting that this is standard for their holidays, but still an unpleasant experience).
Also, I am not sure about the competency of some of the waterfront staff, as we had several occasions where booms separated from masts.
Good can be done anytime of day /…
Good can be done anytime of day / evening . Was bit difficult trying to book cabin for family of 4 and hotel room for 2 - ended up doing 2 seperate bookings so just hope we get to travel together . Easy to use discount code from recent trip on the booking form . Like the monthly payment option .
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