Navneet Gems Recensioni 56

I have found Navneet Gems online and decided to make my jewellery pieces with them as they provide the service of cutting gemstones to specifications that I need.

They are able to produce what I have in mind and they have listen to my feedback from my purchase.

I highly recommend Navneet Gems if you are looking for specially cut gemstones.

I represent a company in Karachi Pakistan established in 1890 repeat 1890 which has recently also branched out in gems and jewellry initially on a small scale.
My first email was replied in a very polite and professional manner.
I have sent my second email to Navneetgems and will update all in detail once I get reply if his prices are the best for semi precious stones etc.
My detailed future review will certify if some of the previous negative reviews were justified or just hot air:)
Shall keep you posted.

We contacted Navneet for a custom job, which was detailed and fine. The whole team but considerable effort and resources to ensure we would be happy with the result. They work very hard to meet our expectations and we are grateful for their commitment and dedication.

Our company has purchased Quartz crystals from Navneetgems multiple times. Each and every order has arrived on time and the quality has been phenomenal. Their customer service is also exquisite thanks to Sachin (who our company communicates with), and all in all they are a 5star company - always doing the best they can to cater to and meet our requirements!

I buy for several times stones, they are great. Serious seller.

Dealing with the staff of Navneet Gems was awesome! Kind, courteous and very prompt with answering any questions. The gemstones are beautiful! Better than I could have expected. :) Thank you!

Being a Gem trade for 24 years, I never trusted an online source. After doing a random search on google, found Navneet Gems. Navneet handles the important customers himself, being supported by a few sales team who email invoices, tracking numbers, accounts on time in a professional manner. Highly suggested for wholesale gems.

I have ordered about 400 druzys from Navneet Gems so far and have been very happy with them. They are always very courteous and eager to help. I ordered a batch of rose gold druzys with them awhile back and they reacted oddly with the casings I was using so I could not use them, but Navneet Gems replaced them for me without any trouble. I have had a very pleasant experience and will be working with them for years to come!

I buy a lot of gemstones, and I'm always looking for vendors with good prices and high quality. The people a Navneet Gems are very knowledgeable, and courteous.

However, I did a small test order to see how the quality of the stones would be; and response time for the first order. The time to get an order was very good, and the consistence of stone quality was not good (per my buying experience).

The amount of money I've spend for this test order should have yielded a consistence quality gemstone. A portion of the order (12 Gemstones) I could not in good faith pass on to my customers. I brought this to the attention of the sales person, and provided photos of the gemstones. I was told I would received a 50% credit for poor quality stones, as long as I use that credit for a future order.

NO THANK YOU!! My time is to valuable and I don't have faith when you don't have high quality standards. There are other suppliers with higher quality standards and better prices!

They need better "QUALITY CONTROL STANDARDS"... I took a lost, I would not buy from them again...

I placed 2 custom orders with Navneet Gems and specifically flew to Bangkok to collect the first order. I was not given what I ordered in terms of calibrated shape/height, but I took what acceptable stones I could. Navneet promised if we continued to work with him, he would personally look after each order and make sure it was exactly to our specifications.

After many emails and discussions with Navneet about my concerns re: placing a 2nd order, he guaranteed that if I wasn't happy with the stones the 2nd time, he would refund the order in full. I was happy with that.

The 2nd order arrived and it was much, MUCH worse than the first order - I wasn't able to use one stone as the cut was so poor. Navneet never saw the stones, (he did not QC them as promised) as the order arrived direct from India.

When I contacted him with this information and images of the stones, he proceeded to tell me that I would not get anything better from anywhere else and that I would regret not taking them. He then proceeded to tell me that he believes in Karma and will always treat his customers with respect and honesty.

To avoid more back and forth, I advised Navneet I'd make a claim through Paypal. I sent the stones back via registered post from Australia, however Paypal rejected my claim because they couldn't track the package with Australia Post (Registered Post with Australia Post is not a trackable service - however once the parcel arrives to the destination country, the tracking number becomes visible on the destination country's national postal service, ie: USPS, Thailand Post).

Navneet told Paypal he hadn't received the returned package. I tracked the package with Thailand Post and found it had been received and signed for 12 days earlier.
Blown away by the deceitfulness of Navneet Gems. I'll be reporting them to Paypal for fraud.

Navneet will promise you EVERYTHING and deliver product you wont be able to use.

EDIT: Reported Navneet Gems for Fraud to Paypal. They refunded my purchase in full.

See below emails from Navneet blackmailing myself and business partner.

Hello.
I don't want to explain you where the parcel was lying because you wouldn't believe it. So I just want to say that we are ready to refund you if you remove the review from all the review websites. If you want to post another review you are welcome to do so and you may do that now. :)
Let me know when this has changed and we will send the money to you.
Navneet
--
Marketing Manager,
Navneet Agarwal
Graduate Gemologist
(GG at GIA, Carlsbad, USA)

"We love what we do and we believe in growing together not individually" - Navneet A.



Alicia,
We have received the stones today. Yes we will refund the money after you remove the reviews from all places. No I don't have a photo.
Regards
Navneet



Alicia,
Please leave a rating of at least 3 for google reviews since you cannot delete the review at all.
Please do the same for weddingwiredotcom
If you have placed the review anywhere else please honestly delete it.
Thank you




Alicia,
If you are not putting the review down, I am sorry. We really never received the package. I will not even check or bother to check where the package went if it did not come to our POBOX. The address on our PayPal is 100% correct, but post was not the right way to ship to Thailand.

Regards
Navneet Agarwal
Navneet Gems & Minerals Ltd

Nanveet Gems have exceeded my expectations with their customer service and prompt and reliable communication.

It has been more than 6 months while I am ordering with NavneetGems. I am happy with communication and products. I am in touch with Navneet and Sachin from this company and they have always been friendly and responsive. My initial order was 915 USD when I ordered rose quartz, smoky quartz and topaz in fancy shapes and they made same as my expectations and now I have 100% confidence on that. Hope their services and products will remain same :)

I placed an order with Navneet Gems for custom cut cabochons. After numerous emails back and forth with pictures, sizes, and descriptions, they began production on the cabochons. Over 5 weeks later, I received the gemstones. I was highly disappointed with them. The cutting was absolutely terrible. The edges were jagged and the shape and thickness were very inconsistent. Some stones even had chips and cracks on the surface. The stones were totally unusable for the jewelry pieces I was making with them. I immediately contacted Navneet Gems and was told they were busy with a gemstone fair and would get back to me in 10 days, but assured me they would fix the issue. I emailed them again after not hearing back for 17 days. I waited another 5 days with no response and sent yet another email. This time I received a short response stating they would not be able to take a return because it was a customized order, but to compensate, they would offer me a discount (of an unspecified amount) on my next order. When I wrote back expressing my dissatisfaction, I never received a reply. I then had to explain to my customer that after 2 months of waiting, I would not be able to make the jewelry she ordered. Navneet Gems put me in a very difficult situation and I am stuck with over $500 of unusable gemstones.

Every time I got complaints when I dealt with other gemstones suppliers but after getting first delivery from NavneetGems I satisfied completely with quality, service and delivery. Thanks Google to help me to find this Company.

I really liked this company's work since day 1. They gave me excellent wholesale gemstones, with really on time delivery and good quality as they promised. Overall this website is a great B2B website, navneetgems.com