Had a flat in a hire car. The tire was apparently not a common size. I checked around in Truro - the competition needed 4-5 days to get it. National tires said they would have it the next morning arou... Leggi di più
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I ordered 235/65/16 tyres and was fitted with 225/65/16 tyres on my rims without asking the customer for permission to change size. No communication, the workshop knows better than the customer what... Leggi di più
L'azienda ha risposto
Always had v good service. 1 problem today on website. When I tried to use first online system of registration number + post code it said my post code was invalid whether I used a space or not.
Arrived about 1/2 ahead of my time slot and was seen pretty much straight away, which was a bonus. Overall it was a good experience, except I wanted to keep the old tyre to pass on to the company I wo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gommista
- Negozio di freni
- Centro revisioni per auto
- Riparazione e manutenzione auto
- Servizio auto
- Servizio di cambio dell'olio
Informazioni su National Tyres and Autocare - Truro
Scritti dall'azienda
As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .
Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.
Informazioni di contatto
Tregolls Road, TR1 1PU, Truro, Regno Unito
- 01872 272 517
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Had a flat in a hire car
Had a flat in a hire car. The tire was apparently not a common size. I checked around in Truro - the competition needed 4-5 days to get it. National tires said they would have it the next morning around 11.30 am. In fact they had it at 10.30am. They were super nice, gave a decent price and the service was earlier than expected. I don't normally write reviews, but they were great.
Lack of professionalism in customer service.
I ordered 235/65/16 tyres and was fitted with 225/65/16 tyres on my rims without asking the customer for permission to change size. No communication, the workshop knows better than the customer what tyres to fit. If the customer wants a different tyre size (there are many tyre sizes which can be fitted in addition to the standard size), the customer must be asked if he wants to change the tyre size.
I expect to be fitted with the tyres I have asked for, not what the garage has fitted. Lack of professionalism in customer service.

Risposta di National Tyres and Autocare - Truro

Risposta di National Tyres and Autocare - Truro
Always had v good service
Always had v good service. 1 problem today on website. When I tried to use first online system of registration number + post code it said my post code was invalid whether I used a space or not.
Online Trye Order
Easy to order tyres online & select convenient appointment and the ability to spread the cost over several months is an added bonus.
Staff at the Autocare Centre in Truro are friendly & professional and the service provided is always high quality.

Risposta di National Tyres and Autocare - Truro
Easy
Easy , good offers . After checking the competition I always end up at national tyres in Truro.

Risposta di National Tyres and Autocare - Truro
Right tyre at the right price
Right tyre at the right price, although it is a shame you can't get the same price if you just go to the garage. For some reason they cost more if you don't order online.
This will be my second tyre in a month due to punctures and an impending MOT. I must add that the service in Truro was excellent though, friendly and efficient. Great job.

Risposta di National Tyres and Autocare - Truro

Risposta di National Tyres and Autocare - Truro
Amazing service from very nice staff
Amazing service from very nice staff.
Service with a smile and excellent knowledge!
Fitted me in even though they were busy !

Risposta di National Tyres and Autocare - Truro

Risposta di National Tyres and Autocare - Truro
Location of branch to where I live made…
Location of branch to where I live made it a convenient option to use National Tyres. Website was easy to navigate and price was competitive. Booked a date that worked for me for fitting. Hope the fitting goes as well.

Risposta di National Tyres and Autocare - Truro
Quick and prompt service
Arrived about 1/2 ahead of my time slot and was seen pretty much straight away, which was a bonus. Overall it was a good experience, except I wanted to keep the old tyre to pass on to the company I work for, so they could see how bad the tyre was. After being told multiple times that the tyre had been put in the boot, I arrived home to realise that was not the case. Hence why 4 stars instead of 5.

Risposta di National Tyres and Autocare - Truro
Easy to order and make a realistic…
Easy to order and make a realistic appointment. Thanks

Risposta di National Tyres and Autocare - Truro

Risposta di National Tyres and Autocare - Truro
Web site easy to use plenty of tyres…
Web site easy to use plenty of tyres too choose from

Risposta di National Tyres and Autocare - Truro
Your online website
Your online website, was easy to follow, i was able to make an appointment in a weeks time, to get all tyres replaced, at a reasonable price. And was extremely happy to find i could spread the cost out over 4 monthly payments, with Payment Assist.
The first on the day of appointment, obviously making it very affordable and stress free. Very happy with service so far, would highly recommend.

Risposta di National Tyres and Autocare - Truro
Very easy to find what needed
Very easy to find what needed, get a price and booked in. Quick and simple

Risposta di National Tyres and Autocare - Truro
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