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Valutata 5 stelle su 5

NASA have been an excellent service and their fast and efficient service to resolving matters has been greatly appreciated. The team are always happy to help and feels like they go above and beyond to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren made my onboarding super smooth and such a brilliant experience. All my queries were answered and in a professional and super efficient manner. I’ve also had fantastic experiences with other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely hands down the best payrol company I have used, and I have been through a few!! The main issue was always around tax offset with expenses with previous companies , and they absolutely nai... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di buste paga

Informazioni fornite da varie fonti esterne

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(264)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good communication and support and…

Very good communication and support and fast replies on any enquires I had. Everything was on time and they were very transparent.

13 ottobre 2021
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Risposta di Nasagroup

Hi Haris,

Glad to hear that all queries were resolved in good speed. Hope everything goes well in your next role.
Thanks
Jamie

Valutata 5 stelle su 5

Great customers service

Great, professional service. Always so helpful and responsive, I have never waited long for reply and felt well treated. I would give 6 stars if there was an option.

8 ottobre 2021
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Risposta di Nasagroup

Hi Lucie,
Fantastic to hear! Thank you for the great feedback, I'll be sure to let the team know. All the best on your next venture.
Thanks
Jamie

Valutata 5 stelle su 5

My accountant is always there for me

My accountant is always there for me. Also get great support on company year end and personal tax process. The insurance and accounting software bundled in is also great.

30 settembre 2021
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Risposta di Nasagroup

Hi David,

Glad to hear it, thanks for the great feedback! I'll be sure to let our accountants know.
Jamie

Valutata 1 stelle su 5

NASA are rubbish

Never use this umbrella company. They charge excessively, have hidden charges and act as a bodyshop. That a real warning. DO NOT USE THIS COMPANY

4 settembre 2021
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Risposta di Nasagroup

Hi James,

Sorry to hear that you've not had a great experience with Nasa Umbrella!

The only charge that Nasa Umbrella retain is our Nasa margin. All other costs are standard PAYE deductions that are paid to HMRC.

I would be more than happy to look into your queries further if you would like to contact me jamie.springwald@nasagroup.co.uk
Jamie

Valutata 5 stelle su 5

Excellent

Excellent, professional, helpful and supportive team

25 agosto 2021
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Risposta di Nasagroup

Hi Sean,
Thanks for the great feedback!
Jamie

Valutata 5 stelle su 5

Happy Customer

Overall service, advice and responsiveness has been excellent. All queries have been resolved quickly and in detail with opportunity to talk through any details over the phone.

Nasa took care of all my business and personal tax matters at a very affordable rate.

I can highly recommend and if I return to running a limited company I'll be back.

23 agosto 2021
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Risposta di Nasagroup

Hi Mark,

Thanks for the great feedback, I'll be sure to let the Limited team know.
Jamie

Valutata 5 stelle su 5

NASA - Umbrella Company

Used NASA for the last 8 months and the service they offered from start to finish was excellent. All my queries were answered promptly and nothing was too much trouble. They kept me informed at all stages of the on boarding process as well as when my contract was extended. Payment was timely and often earlier. Would recommend them to any contractor looking for an umbrella company.

20 agosto 2021
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Risposta di Nasagroup

Hi Priti,

Thank you for the lovely feedback! If you ever need an Umbrella in the future we would love to have you back onboard.
Jamie

Valutata 5 stelle su 5

Good service with real people to help

Having reviewed a number of providers I chose Nasa, and I’ve used them for the last 6 months.

My experience was that:
1. Their charging structure was clear with no hidden features
2. They have real people on hand to help, and you can call them on a normal direct dial number without fighting an IVR/paying for a premium line
3. Their processes are efficient, and in my experience reliable.

Not much to ask, but not all umbrellas deliver on the above!

20 agosto 2021
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Risposta di Nasagroup

Hi Nick,

I'm glad your experience using Nasa Umbrella was great! Agreed on the IVR, a real voice is always better.
Jamie

Valutata 5 stelle su 5

I have found the NASA Group to be very…

I have found the NASA Group to be very efficient and friendly along with prompt service. I highly recommend their services and will certainly use them again when the opportunity arises.

20 agosto 2021
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Risposta di Nasagroup

Hi John,

Thank you for the fantastic feedback. We look forward to having you back in the future!
Jamie

Valutata 5 stelle su 5

Friendly and efficient umbrella company

Nasa acted as my umbrella company for the last 15 months. Efficient service, looked after my pension contributions, and very easy to deal with. Recommended.

18 agosto 2021
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Risposta di Nasagroup

Hi John,

Love to hear the word efficient so thank you for the kind feedback!
Jamie

Valutata 5 stelle su 5

Thanks very much

Thanks very much! I'd use your services again if needed. Excellent.

4 agosto 2021
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Risposta di Nasagroup

Hi K,

Thanks for the great feedback, hope to have you back again in the future!
Jamie

Valutata 5 stelle su 5

I just wanted to say that I had been…

I just wanted to say that I had been speaking with Amber, I did not use NASA in the end, but Amber was brilliant and made my choice very difficult, I just wanted her to be recognised for her great telephone manner and professional style.

27 luglio 2021
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Risposta di Nasagroup

Hi Wing,
We love Amber here at Nasa so that's great to hear! I'll be sure to relay your feedback to her.
Jamie

Valutata 5 stelle su 5

Great experience

Dealt with a couple of other Umbrella companies in the past- NASA deal with everything promptly and clearly.

Very happy with my service and would use again.

22 luglio 2021
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Risposta di Nasagroup

Hi JW,

Glad to hear it, look forward to having you back with us if you pick up a role in the future!
Jamie

Valutata 5 stelle su 5

NASA - Umbrella Company Review

I never faced any problems during my employment with NASA as an umbrella company. Prompt response all the time. I was never let down.

21 luglio 2021
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Risposta di Nasagroup

Hi Murugan,

Really pleased to hear this, thanks for the kind feedback!
Jamie

Valutata 5 stelle su 5

Excellent streamlined service

My experience with Nasa couldn't have been better. Their service was swift and efficient. Everyone I spoke to at Nasa was charming - great company.

6 luglio 2021
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Risposta di Nasagroup

Hi Alexis,

Thank you for the kind feedback! I'll be sure to let the team know :)
Thanks Jamie

Valutata 5 stelle su 5

My first ever assignment inside IR35…

My first ever assignment inside IR35 ... I must say I am very impressed with the very fast initial setup process and super helpful team on the payroll helpline. Calls get answered in couple of minutes so no hours and hours on the phone and people in payroll department are definitely knowledgeable and very professional. I will highly recommend these guys.

2 luglio 2021
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Risposta di Nasagroup

Hi Imran,

That's fantastic, that's great to hear the team have been able to assist on this first assignment inside of IR35! I'll be sure to let the team know.
Thanks Jamie

Valutata 5 stelle su 5

Great Service

AS a contractor I might not have wanted to use an Umbrella but if I had to then Nasa provided a efficent and reliable service you could not ask for more. Also it is completly inline with all HMRC rules and regulations and there great staff make sure all of that is clear and upfront so there is no risk of you being caught out buy a fraudulent payroll scheme

25 giugno 2021
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Risposta di Nasagroup

Hi Craig,
Great speaking to you, hope everything goes well for you in the future, hopefully speak again in the not too distant future!
Jamie

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