My Pharmacy Recensioni 

12.432
TrustScore 3.5 su 5

3,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Absolutely baffling experience with My Pharmacy. I placed an order, which was approved in the morning, then by late afternoon, I received an email saying it had been cancelled. No reason was given. I... Leggi di più

Valutata 5 stelle su 5

I have used this company 3 times now.. Initially was not sure about ordering medication on line but this site has been great from the start.. I ordered antibiotics for a tooth infection on a Thursda... Leggi di più

Valutata 5 stelle su 5

I had originally given a 1* review as item not reviewed. Within hours I had been contacted by the Team who had tracked my package. Unfortunately Post Person did not leave a “missed you “ note so I had... Leggi di più

Valutata 5 stelle su 5

I needed naproxen for a bout of gout. I have used My Pharmacy before. They have NHS branding on their website and you have an online assessment before they will complete the order. This is reassuring... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

We are a UK based online pharmacy dedicated to delivering healthcare since 2010. Our service offering is built around three pillars. Firstly, we put the health, safety and well-being of our patients at the centre of everything we do. Secondly, we are committed to making healthcare accessible, affordable and convenient to all by using the latest technology. Thirdly, we believe that advice and support form a fundamental part of any treatment that is prescribed and to that end we are dedicated to advancing our own understanding and knowledge of the latest treatments and finding novel and interesting ways of communicating this to patients.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

12K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(12.432)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Iron

Excellent service

15 agosto 2022
Logo di My Pharmacy

Risposta di My Pharmacy

Thankyou for your review.

We hope to see you again soon!

Kind regards
Mypharmacy Team

Valutata 5 stelle su 5

Perfect

Perfect. Site was intuitive, plenty of communication to let you know your order status along with next day delivery.

13 agosto 2022
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Risposta di My Pharmacy

Thankyou for your review.

We hope to see you again soon!

Kind regards
Mypharmacy Team

Valutata 5 stelle su 5

Satisfied

Satisfied. Quick delivery.

13 agosto 2022
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Risposta di My Pharmacy

Thankyou for your review.

We hope to see you again soon!

Kind regards
Mypharmacy Team

Valutata 5 stelle su 5

Web site was easily accessed

The Web site was easily accessed. Easy to go through the review. The product was delivered the next day.

13 agosto 2022
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Risposta di My Pharmacy

Thankyou for taking the time to leave a review. We really appreciate your positive feedback!

Kind regards

Mypharmacy Team

Valutata 4 stelle su 5
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Risposta di My Pharmacy

Hi Maureen,

Thank you for the review. We try to remain as competitive as possible with postage pricing, but due to circumstances regarding Royal Mail & DPD costs, they've been increased to cover expenses.

Kind regards,

My Pharmacy

Valutata 1 stelle su 5

On hold for 5 days :( then sorry…

On hold for 5 days :( then sorry massage)

12 agosto 2022
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Risposta di My Pharmacy

Good afternoon,
I am sorry to hear you are not happy with the service you received, your order was placed on hold to ensure you had a medication to take alongside what you had ordered, I can see you replied the following day and the note was added to your order. It is our mistake that this was not taken off hold and processed when you replied, as soon as you rang to ascertain where your order was this error was rectified and your order was processed and dispatched immediately with our sincere apologies. I can only apologise once again and assure you that this was is a uncommon error, we pride ourselves on giving the best customer service we can

we hope to see you again soon

kind regards Mypharmacy team

Valutata 5 stelle su 5

Brilliant quick ease of use

Brilliant quick ease of use, pharmacist very helpful

12 agosto 2022
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Risposta di My Pharmacy

Thankyou for your review and your loyalty as a customer.

We appreciate your positive words, and hope to see you again soon!
Kind regards

Mypharmacy Team

Valutata 5 stelle su 5
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Risposta di My Pharmacy

Thankyou for taking the time to leave a review. We really appreciate your positive feedback!

Kind regards

Mypharmacy Team

Valutata 5 stelle su 5

Review for My Pharmacy

Good customer service and website easy to navigate,answer a few health questions and if ok meds on the way ,quick delivery .Keeps you updated on progress.

12 agosto 2022
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Risposta di My Pharmacy

Thankyou for your review and your loyalty as a customer.

We appreciate your positive words, and hope to see you again soon!
Kind regards

Mypharmacy Team

Valutata 5 stelle su 5

Impressive!

I was just after the cut off time of 3 o’clock for next day delivery but my order was delivered before lunch the following day. Great service!

11 agosto 2022
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Risposta di My Pharmacy

thank you for your kind review, we hope to see you soon

Valutata 5 stelle su 5

Brilliant Service

Fantastic service and able to track order until delivered

10 agosto 2022
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Risposta di My Pharmacy

Thankyou for taking the time to leave a review. We really appreciate your positive feedback!

Kind regards

Mypharmacy Team

Valutata 5 stelle su 5

I have had an excellent experience

I have had an excellent experience with this company and would recommend them to any potential customers

10 agosto 2022
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Risposta di My Pharmacy

Thankyou for taking the time to leave a review. We really appreciate your positive feedback!

Kind regards

Mypharmacy Team

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