Absolutely baffling experience with My Pharmacy. I placed an order, which was approved in the morning, then by late afternoon, I received an email saying it had been cancelled. No reason was given. I... Leggi di più
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Scopri cosa dicono le persone
I have used this company 3 times now.. Initially was not sure about ordering medication on line but this site has been great from the start.. I ordered antibiotics for a tooth infection on a Thursda... Leggi di più
I had originally given a 1* review as item not reviewed. Within hours I had been contacted by the Team who had tracked my package. Unfortunately Post Person did not leave a “missed you “ note so I had... Leggi di più
I needed naproxen for a bout of gout. I have used My Pharmacy before. They have NHS branding on their website and you have an online assessment before they will complete the order. This is reassuring... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are a UK based online pharmacy dedicated to delivering healthcare since 2010. Our service offering is built around three pillars. Firstly, we put the health, safety and well-being of our patients at the centre of everything we do. Secondly, we are committed to making healthcare accessible, affordable and convenient to all by using the latest technology. Thirdly, we believe that advice and support form a fundamental part of any treatment that is prescribed and to that end we are dedicated to advancing our own understanding and knowledge of the latest treatments and finding novel and interesting ways of communicating this to patients.
Informazioni di contatto
1 Penketh Place, WN8 9QX, Skelmersdale, Regno Unito
- 01695 662 153
- info@mypharmacy.co.uk
- www.mypharmacy.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 15% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This Pharmacy Actually Cares about its clients!!!
Just have to give a shout out to my Pharmacy here in San Angelo Texas
It’s called Angelo Pharmacy!
When my doctor dated my script for a Sunday on which they were closed.
My pharmacy took the initiative to call him and get it filled a day early!
Wow , so impressed with these people!
They definitely go the xtra mile.
Guys just please no one use this scam…
Guys just please no one use this scam pharmacy i ordered some medication and inserted the right address and paid extra 12£ for faster delivery because i had a flight in the next 5 days and my order never shows and they email me they won't refund and i've put wrong address although my address was right 100% and please check the other reviews they are all bad just, please please please just use another pharmacy and don't get scammed like i got and like others

Risposta di My Pharmacy
No goods, no refund either
Ordered in good faith but product did not arrive, emailed and was told to wait until 28th April for them to raise a claim with Royal Mail. Since then i have had no reply to my emails or Facebook messages and no refund. Will chase my refund and never use again.

Risposta di My Pharmacy
Ordered medication on a Sunday and then…
Ordered medication on a Sunday and then picked next day delivery at over £8.00. They charge for next day delivery at a weekend when they can't deliver next day. delivery was scheduled on Tuesday - this is all fine but don't charge over the odds for delivery next day when you can't fulfil that promise. In addition - not their fault directly you get a DPD link - unable to change anything like delivery address without delaying it a further day. Will not be using again. Over priced and poor service

Risposta di My Pharmacy
The only pharmacy I'll use
The only pharmacy I'll use, totally fantastic. Excellent Custumer Service, and they always get it right.
What can I say about this pharmacy
What can I say about this pharmacy. I placed an order for £24.95 for 2 items. Logged in to check it was all ok and no copy of my order but I paid for it. So I called up and got told my order was being shipped that day. So I waited and nothing arrived and rang back few days later to be told no my order hasn’t been processed. I was lied to and left out of pocket and couldn’t go to the pharmacy near to me to purchase these things as I didn’t have the spare funds to. There also extremely overpriced and the shipping costs are over priced to. Told false information from differant members of staff. Still waiting on my refund I’m not happy.

Risposta di My Pharmacy
Order 4 pots of cream said it was in…
Order 4 pots of cream said it was in stock then get an email money will be refunded rang and asked why not in stock I ask why advertising the product as in stock and is not so money down not instant refund don't use

Risposta di My Pharmacy
Would leave zero stars if I could!
Would leave zero stars if I could!
Placed order on Saturday which I understood would be picked up yesterday. Money has been taken from my account, but I have received no further contact, despite leaving a message on “chat”, messaging via FB and emailing.
AVOID!!

Risposta di My Pharmacy
The prices have skyrocketed
The prices have skyrocketed. It comes to near enough £30 for 100 paracetamol with post and packaging.
I used to be a regular customer
But sadly won’t be re ordering
Sort your prices out

Risposta di My Pharmacy
DO NOT TRUST THE COMPANY
After paying a small fortune for a Veterinary Consultation and another Written Prescription I delayed sending my it due to the Christmas Period and Royal Mail Strikes as this was a Canine Dosage of Tramadol Syrup for my elderly dog. I paid for the prescription, ordered it by email including a scanned copy and posted the original as as usual. As Controlled Medication has to be dispensed with a month they retained the Written Prescription even though they were unable to source a supply. This meant I was unable to find an alternative Pharmacist. They have cited two excuses for not sending the medication. A the prescription had an expiration date of 6 months and not 1 which was irrelevant as they only mentioned it when I complained and I was received by them within that correct period. B it was not in stock but then wanted me to pay for the return so I cannot take this matter up with the Veterinary. I have paid a substantial sum of money in Veterinary Fees, my elderly dog has not had her medication and has had to undergo withdrawal effects and they have refused to return the Prescription at their expense so that I can return in to the Veterinary Practice to complain. I will never use this company again - NEVER!
Very quick service
Very quick service. Quick delivery. High recommended.
Very helpful
They was very helpful and delivery was super fast what more can u ask 10-10 service
Thanks
How you can get wrong opinion!
I had originally given a 1* review as item not reviewed. Within hours I had been contacted by the Team who had tracked my package. Unfortunately Post Person did not leave a “missed you “ note so I had no idea I needed to contact them. I was given a direct link to reschedule. I was also contacted the next day to apologise gain and offer free delivery with DPD on next order. Customer Service now has a 5* and I will be using them again
Easy to use website
Easy to use website, clear and concise questions. All done without the questioning receptionist and the judgmental doctor.
An easy site to manage
An easy site to manage. I bought some painkillers for my arthritis and paid for upgraded delivery, was very happy to receive them the next day and we’ll packaged. Thank you. Would recommend.
Prompt delivery of tablets
Prompt delivery of tablets. Easy to place order. Good price.

Risposta di My Pharmacy
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