My Baby Stroller  Recensioni 

187
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My favourite shop there is, I have had an uppababy minu duo and the bugaboo stardust off my baby stroller and they are brilliant. Laura and her partner or husband (apologies for not knowing Laura �... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

This a lovely looking buggy and pushes well. However, it is extremely heavy and difficult to put up/collapse (hoping it will get easier with more use). It is also too wide to get through local walkway... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per neonati
  2. Negozio di abbigliamento per neonati

Scritti dall'azienda

My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(187)

41 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great purchasing experience of an amazing product.

I ordered the stroller from the US for a young couple in the UK who are expecting their first child. They’re a long way from this home and family and we wanted them to feel supported and loved as they prepare for their special addition.
We encountered a couple “hiccups” with shipping/delivery but the good people of My Stroller handled the situation with care and professionalism. They resolved all issues so that the stroller arrived well before the baby! It’s beautiful and the soon-to-be parents are delighted. Thank you!

30 agosto 2024
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Risposta di My Baby Stroller

Thank you!

Valutata 5 stelle su 5

Excellent communication

Lauren from my baby stroller was just lovely. They as well as most companies had a problem with deliveries from suppliers. Lauren kept in touch and updated me on all delays and dispatch. She even offered a discount on another product if I wanted to change my order, gave me option to cancel my order if I wanted. The delays were from the supplier not from my baby stroller and it was Lauren’s communication with me that made me hang on and wait for my order. I’m glad I did. I’m happy with my baby stroller and I’m happy with the product I chose. Also, if you email them for advice on products, they happily respond and give their advice. I wouldn’t hesitate to use this company again and I would definitely recommend them.

30 luglio 2024
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Risposta di My Baby Stroller

Thank you!

Valutata 5 stelle su 5

Very helpful!

Very helpful!
I ordered a cot but it was soon out of stock, i was given an option of getting a refund or choosing a similar item. Response was quick and helpful.

19 luglio 2024
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Risposta di My Baby Stroller

Thank you!

Valutata 5 stelle su 5

Excellent service

Excellent service
Excellent quality
A wonderfuly family run business that not only has everything you are looking for but also will demonstrate and allow you to try for yourself. Most shop you can look but not touch and see a manual for how things work. I can not recommend this shop enough. Thank you very much.

21 luglio 2024
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Risposta di My Baby Stroller

Thank you for a kind review. Im glad we were able to help

Valutata 5 stelle su 5

Excellent service by the staff

Excellent service by the staff. The staff were very helpful when answering questions in regards to a certain product. They gave me full confidence that the product will arrive on a certain time and it did. Would highly recommend this store to anyone.

21 giugno 2024
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Risposta di My Baby Stroller

Thank you !

Valutata 5 stelle su 5

Best baby shop in town

The team at My Baby Stroller were absolutely amazing. Very friendly and helpful and went above and beyond for our needs. Would definitely recommend anyone with a baby in the way or even her now to visit this store. Great people & amazing product's at the best prices.

20 giugno 2024
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Risposta di My Baby Stroller

Thank you! Very kind! Happy to help :)

Valutata 5 stelle su 5

I bought an ergo baby deluxe in green

I bought an ergo baby deluxe in green, fast delivery came within 2/3 days as stated on the website. Pram is absloutley gorgeous. It’s a one hand fold but you need to hands to put it up. I bought this pram as I’m a tall mother and it’s the only one fold pram I could find where the handle bars go up.
Would definitely order from my baby stroller again, they message you back quickly.
Only bad thing I have to say is the box arrived damaged and with glass stuck in it. I can gather this is the delivery company and not my baby stroller. But it didn’t fill me with high hopes

18 giugno 2024
Non scritta su invito
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Risposta di My Baby Stroller

Thank you, happy to help. Sorry to hear about the state the box appeared in, I will raise this with the delivery company.

Valutata 5 stelle su 5

Top tier service

Very friendly and informative staff online and in the showroom. They don’t push you to try and buy anything and really know what they’re talking about. I fell in love with a pushchair on my first visit and bought it same day - it was delivered 2 weeks later once the colour I wanted was back in stock.

Thank you for making my experience so easy and memorable! X

21 maggio 2024
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Risposta di My Baby Stroller

Thank you ! Happy to help

Valutata 5 stelle su 5

A wonderful shop!

A wonderful shop! Friendly and knowledgeable staff and really great products. Highly recommend

23 maggio 2024
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Risposta di My Baby Stroller

Thank you !

Valutata 1 stelle su 5

Very slow

Ordered a stroller on Thursday 23rd of May and now its June 2nd and it still hasnt been dispatched yet. Im now stuck with a baby and no stroller. I will never order using this site again. Im appalled with the very slow dispatch which still shows no sign of being sent.

2 giugno 2024
Non scritta su invito
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Risposta di My Baby Stroller

Hi, I'm sorry for your disappointment. However on the product screen when you order the stroller it does say the delivery time is 7-10 working days above the price.

We have been in contact with you and we are still in the delivery estimate.

I'm sorry for this inconvenience but the delivery times are shown on all our product pages.

Valutata 5 stelle su 5

Would definitely recommend

Fantastic advice both in-person and on the phone. Really impressed with customer service and delivery of my pram. Would definitely recommend.

25 aprile 2024
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Risposta di My Baby Stroller

Thank you !

Valutata 5 stelle su 5

Absolutely fantastic

Absolutely fantastic! Always putting the customer first, takes the time to explain products and answers all questions without hesitation! Prices are fair and BLC distance helps. But the service is worth the extra few pounds.

I brought a travel system (Cybex cloud z) nd ballos frame… and communication throughout was brilliant. Although a slight fault on the isofix base (Cybex issue not babystroller) and within days I had a new base just in time for our arrival!!

We lately needed a replacement car seat due to a car accident for my toddler and also for the newborn car seat and isofix… without hesitation I went straight to baby stroller and once again smooth and would recommend or advise anyone to use Baby stroller… we travelled a short distance to attend the shop for collection but the distance is deff worth it!!

25 gennaio 2024
Non scritta su invito
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Risposta di My Baby Stroller

Thank you for such a kind review, we are always here to help.

Valutata 4 stelle su 5

Good price. Delivery late. Damaged package. Overall ok

Price was very good for the cot bed.
Delivery by Yodel was not satisfactory and the box was very tatty and then further damaged.
Yodel stated that they had attempted delivery but they had not. A new delivery date was then required.
Metal fixings could be heard rattling about inside the box.
On checking the cot there were some small marks that had been made by the loose fixings. They were fortunately easily wiped off.

24 aprile 2024
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Risposta di My Baby Stroller

Yodel are hit and miss with deliveries annoyingly at the moment, I'm glad we got it sorted out for you in the end.

Valutata 5 stelle su 5

Great experience

Lovely shop and very informative staff member who really took the time to allow me to test the double prams and make a decision without being pushy for sales. Thank you for making the process so easy

28 marzo 2024
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Risposta di My Baby Stroller

Thank you, happy to help

Valutata 5 stelle su 5

Great customer service

Great customer service - my order wasn’t delivered when it was due as the 3rd party courier had decided to head home instead of delivering to me, and the mybabystroller customer service person I spoke to was extremely helpful and my order was delivered the next day. Great value item too - very pleased!

21 marzo 2024
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Risposta di My Baby Stroller

Thank you, happy to help !

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