Music Box Attic Recensioni 

3628
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Always the most helpful and courteous online shopping experience. Great prices and discount codes, which they share with their customers. Music Box Attic is my go-to for gift giving . I'll never go... Leggi di più

Valutata 5 stelle su 5

The large selection of good product. I can get many ideas just by looking through all the items. It's very convenient for me, having love ones who live in various states in the U.S. I receive time... Leggi di più

Valutata 5 stelle su 5

I bought this as an anniversary gift to my fiancé, who's been obsessed with Phantom of the Opera since she was a teenager. She was in tears of joy when she saw this, and it delivered relatively quick... Leggi di più

Valutata 4 stelle su 5

There was an issue with the item delivered, but the Music Box Attic Customer Service worked to resolve it within 2 hours. I consider that being very attentive so I have upgraded this review. I thank t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di carillon

Informazioni fornite da varie fonti esterne

Music Box Attic has been a leading online retailer for musical gifts since 1999, we have been focused on delivering superior customer experience and top quality musical gifts. We are a BBB-(A+-)Accredited business. We are experts in creating high end, beautiful and one of a kind musical gifts. From mechanical movements of all sizes to custom any tune digital modules, music boxes with LCD Screens to show personalized videos, custom engraving and gift wrap we can offer any personalization you can think of. Your orders are 100% guaranteed in Full, no questions asked, return or exchange and help is always a click away.

All orders ship Free

Scritti dall'azienda

We are now shipping all orders via USPS Priority Services for Free
Visit www.musicboxattic.com and get the most unique custom made gifts and don't pay a penny for shipping, ever, always free. Expedited services and international shipping do not apply.

100% GUARANTEE

Unmatched Industry Guarantee From Music Box Attic

Music Box Attic is the only online musical gifts store that provides a 100%, no questions asked, no hassle, 100% ONE YEAR (365 day) guarantee. You can return or exchange your product at any time for a full refund. Some restrictions on custom made products may apply, but we will still work with you and do absolutely everything to make sure you are happy, check out all of these amazing 5 star reviews.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

4K recensioni

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4,7

Tutte le recensioni

(3628)

427 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A great experience!

It was a pleasure working with the customer service rep to create the music box exactly the way I wanted it for my sister. She loved it and also the way it was specially wrapped for her. I would definitely use the Music Box Attic again!

21 settembre 2026
Valutata 5 stelle su 5

Highest recommendation

The music box was in itself exquisite. I wanted a tune that they did not offer, so I sent them the notes and they created it for me It was intended as a present for a good friend. After a year she wanted it to be not so loud. I wrote them and asked. They sent me another file that was quieter, at no extra charge. They answered all my email promptly and were always very helpful. J. Milton, Munsterdorf, Germany

5 ottobre 2026
Non scritta su invito
Valutata 3 stelle su 5

I was first told it would be in the end…

I was first told it would be in the end of Oct. now not, until Nov. and the song I want won’t be in until Nov. then I got an email saying it’s back in stock & another email telling me how to enjoy my music box (that I haven’t received yet). So a little confusing. Margaret Brovetto

2 ottobre 2026
Valutata 4 stelle su 5

Very Attentive Customer Service

There was an issue with the item delivered, but the Music Box Attic Customer Service worked to resolve it within 2 hours. I consider that being very attentive so I have upgraded this review. I thank them for their efforts. Just so you know, I have ordered three separate times from them, and the first two were flawless.

28 settembre 2026
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Risposta di Music Box Attic

We are always here for you Sir. Please forgive us for not being even more attentive to the original shipment sent out. We look forward to always assist you in all ways possible. Customer Service is our number one priority, by far.

Valutata 5 stelle su 5

Denny and Boris are going above and…

Denny and Boris are going above and beyond to make a music box that is perfect.
There was an issue with an incorrect music movement however they are in touch with their overseas vendor to correct the problem.
Consummate professionals.

14 settembre 2026
Valutata 3 stelle su 5

7/10

The watch box itself was fine, but the engraving that I paid extra for was cheap and not really engraved as I expected. It literally looks like an iron plate with sharpie writing. It just feels and looks cheap when I believe I paid an additional $40 for it.

11 settembre 2026
Valutata 5 stelle su 5

High quality

Fast delivery. High-quality, handcrafted treasures. Elegant gift packaging. Highly recommend both the seller and the product.

8 settembre 2026
Valutata 2 stelle su 5

No finale Inspection

I ordered two 18 note music movements for music boxes. One of the movements didn't work. It was over wound or has a bad spring. It should have been tested before it was packaged. This is irksome. I am in the process of building the boxes and now have to wait for a replacement or a new order. Errrrr

14 settembre 2026
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Risposta di Music Box Attic

We appreciate you taking the time to share your experience with us. We are truly sorry to hear that one of the music movements you received was not working correctly, especially as you are in the midst of building your music boxes. We understand how frustrating it is to encounter such an issue and have your project delayed. As you know our customer service supervisor is already on top of this and sent a response to your inquiry. We will quickly remedy the issues and get you perfect music movements.

Valutata 1 stelle su 5

The jewelry box for our granddaughter …

The jewelry box was sent with a cover off set and was not damaged in shipping.It absolutely was not as pictured.It looked very cheap.
The follow up was I received a full refund and their customer service was excellent.

2 settembre 2026
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Risposta di Music Box Attic

We apologize for any issues with the music box. As discussed, we are providing a full refund and a paid return label. We are here for you, no matter the request, and we'll always make sure we do everything you ask.

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