Music2you Recensioni 

64
•
TrustScore 1.5 su 5

1,7

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered 3 cd's. Only2 have been received. E mailed the day of delivery, haven't had a reply. I am getting to the point of not placing orders on line, because no telephone no to chase on. On lin... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very Dissapointed they have no Telephone Number as website is a Joke. I wanted to Purchase several copies of 100 ROCK N ROLL HITS but it wasnt anywhere on their Website. I will continue as I have don... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I ordered a cd that never arrived, I emailed many times with no response. I had dealt with this site many times and never had a problem. So I contacted my NatWest Bank filled a chargeback form on line... Leggi di più

Valutata 1 stelle su 5

i placed an order for 2 sets of discs 22 June 26. one set arrived still waiting for the second. I placed another order 28 June 26 for another 2 sets .No confirmation on order or delivery date. I am u... Leggi di più

Dettagli dell'azienda

  1. Negozio di musica

Scritti dall'azienda

ABOUT MUSIC2YOU Music2You is an online music and entertainment store serving customers who continue to value the experience of owning, enjoying and sharing physical media. Our catalogue brings together CDs, DVDs and audiobooks, including much-loved artists, memorable collections, classic entertainment and spoken-word titles. Alongside our regular online catalogue, we may feature exclusive or limited-stock products through selected newspaper and magazine promotions. These promotional titles are ordered through the dedicated link shown in the relevant advertisement and may not always appear within our main website catalogue. Keeping promotional stock within its intended ordering channel helps us manage availability and reduces the risk of the same limited quantity being sold through several channels at once. Under refreshed management, our focus is to provide a more accessible, dependable and user-friendly shopping experience. We are reviewing our website navigation, product information, order confirmations, dispatch communication and customer-support processes. We believe that online ordering should be straightforward and that technology should make communication easier, not create distance between a business and its customers. We understand that every order represents more than its monetary value. Customers may be eagerly waiting for a favourite album, a special collection, a film or an audiobook. Their time, money and anticipation matter to us. Genuine feedback helps us understand where an experience has fallen short and where practical improvements are most needed. Music2You is moving forward with a renewed commitment to clearer communication, responsible service and a more human online shopping experience. When an enquiry requires a manual order check, our support team will review the available information before providing an update, rather than offering an answer that has not been confirmed. 🧑🏻‍💻CUSTOMER SUPPORT AND COMPLAINTS 💬 WhatsApp: +44 7926 691092 ✉️ Email: complaints@music2you.co.uk 🌐 Website: https://music2you.co.uk/ For help with an existing purchase, please include your order number in your first message. For a product enquiry, please provide the title and required quantity. For your security, please never send passwords or complete payment-card details by email or WhatsApp.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(64)

30 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service

I ordered the Live Aid book from this Company and within a few days it arrived.

This was advertised in the Daily Mail weekend magazine.

16 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

1 ordered CDs from music2you two weeks…

1 ordered CDs from music2you two weeks ago and like so many others have emailed several times with no reply to the reason why I haven't received my goods they took the money from my account the next day after ordering.
After looking on this website of the bad reviews that music2you have got I will never use this company again.And the Daily Mail shouldn't let Music2you use their paper very unreliable company

9 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid Music2You Who are actually International Music. Non existent customer service!

I have found to my costs, why I should never have placed my trust in music2you.co.uk. they have blocked their email boxes info at music2you.co.uk, and orders at music2you.co.uk. Nor can get through on the telephone. I placed a £59.93 order back in 23rd May 2025. Now almost 3 weeks later. I have received nothing for my money. I therefore cannot recommend

music2you.co.uk as a trusted supplier or vendor.
Customer Service is non existent. I will now contact

Only after My Credit Card Company got involved Music2You finally sent out my orders in two deliveries. I will not buy from Music2You ever again. Emails are never answered, Their phone is never answered. Only when my bank got involved did I receive part of my order, followed by another delivery to complete my order. I cannot recommend Music2You as a safe or reliable source of Music.

23 maggio 2025
Non scritta su invito
Valutata 3 stelle su 5

This is a follow up

This is a follow up regarding my last posting. I have now received my CDs. After using this company many times in the past with super service, this purchase was very "off beat" for them. If I had been notified of "out of stock awaiting further stock" I would have been satisfied even if it was a general website notification rather than a personal reply. My 3 emails were ignored and 2 phone calls went unanswered causing me to think something was wrong and I was being deliberately ignored. I will buy from them again but they should note that some sort of general statement of a delay should be notified on that product on their website rather than ignore customer contact, which causes suspicion and bad feeling. So THANK YOU Music2You for finally sending my order

23 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

cd player

Ordered cd player early April. Emailed company 26th - reply several days later saying sorry for delay but out of stock, more ordered from supplier, will send item when supplied. No cd player has arrived.No reply to my 2nd email. Money taken from my bank when ordered (£42.99.) Ansafone today said mailbox full, try later.

26 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

AVOID - DO NOT BUY from Music2you

AVOID AT ALL COSTS - please Do not buy from Music2you
Like many others here I thought, well, if they are advetising in the Daily Mail, they must be legitamate! Sadly they are not. I ordered the Songs of the 50's CD as a gift. I paid £9.99 but have not recieved the CD and my emails remains unanswered. The phone number is simply to an unanswered 'answer-phone' AVOID AT ALL COSTS

7 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered 2 CD's 30th April

Ordered 2 CD's 30th April. One has arrived , the other hasn't. My emails are ignored and message area on their phone is full. I paid for both CD's when I ordered.
I would advise people not to order from this company till we know what is going on. The Daily mail are still running their advert.

21 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not buy from this company!!!

Do not buy from this company!!!. I ordered a cd set from them in April. They have taken the money out of my account and I have not received the CDs . I have emailed numerous times asking when the CDs will be delivered. They have answered any emails i have sent and they have not answered.
Update: they have actually sent the cds i ordered.

25 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Have not received my order

Have not received my order, confirmed 4th May,money taken 6th May.Looking at the Reviews here I see I am not the only one with the problem of not recieving the 100 Fifties CD £9.99.No reply to emails, phone mailbox full.Is this a scam?

4 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Just beware

I sent for a music disk that was advertised in the Daily Mail about three weeks ago. '100 no.1 hits of the 50s'
I still haven't received the disk. £9.99 has been deducted from my account of course. I've tried to phone but get the same recorded message "the person you want isn't available right now" I've Emailed - no reply.

14 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered 4 CDs of the 50s for my father…

Ordered 4 CDs of the 50s for my father on 27th April.
13th May Still not received anything. Sent an Email enquiry and they haven’t had the decency to reply.

I also ticked the boxes not to receive email offers from them yet I am receiving them.

So, they can send me offers but not respond to my enquiry.

Avoid them to avoid disappointment.

13 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered and paid for Christmas cds…

I ordered and paid for Christmas cds on.the 18th Nov. no cds arrived. as other reviewers say never answer the phone mail always full altho.i have managed to leave 2 messages by ringing in the early hours. sent countless emails. no response altho the are inundating me with emails about their offers. Have complained to the Daily Mail as it's their advert bit they are still allowing them to advertise in their paper.

18 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

AVOID LIKE THE PLAGUE

I have ordered numerous times with this company no problems. Last month ordered 4 cd’s took money but no cd’s, so now claiming through credit card.
AVOID LIKE THE PLAGUE
Sent numerous emails and messages to a phone that’s constantly full

21 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company!

I ordered a CD advertised in the Daily Mail from Music2you.co.uk, payment for which has been taken but no confirmation nor delivery date received. I've emailed this company twice & tried ringing but their mailbox is full! I will now try & get my money back from my credit card....

26 novembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Rated 3 out of 5 stars

Rated 3 out of 5 stars
2 hours ago

Bought a 3cd Drivetime hits one of the discs has no track titles only numbers and lyrics are in a foreign language another disc all the track titles are in Spanish not the quality I expected and no response to my emails

30 agosto 2024
Non scritta su invito

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