Big thank you to Rachel at Mowdirect. I bought a sit on mower, Mountfield 826M but found it difficult to handle as the area I wanted to mow was a little too small. The turn I had to make at on... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great experience, website easy to navigate, payment split into 3 interest free payments, very quick delivery & the mower started 2nd pull ( I’d been dreading that bit) went through my overly long gr... Leggi di più
L'azienda ha risposto
The initial order was easy. Having accepted it, supplier called to say out of stock. However, git very similar mower, different make but same factory at same price even though listed as more money. So... Leggi di più
L'azienda ha risposto
Great price and quick delivery. The only downside; when you order a ride on mower, its delivered on a very large pallet, the wheels are wedged between the slats and the mower is held in place by wire... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
MowDirect is the UK's leading specialist supplier of powered garden-equipment, garden machinery (including lawnmowers, ride-on mowers, garden tractors, brushcutters, scarifiers, chainsaws, …), power tools and accessories. We've been online for over 20 years and have created a strong brand-presence across the sector through our accuracy, considered pricing-strategies, excellent customer-service and unbeatable after-care. Having pioneered the way garden machinery is sold online, at MowDirect we know how important it is to pay careful attention to our online customer needs. That’s why we offer a unique combination of top garden machinery brands such as Stiga, Einhell, Mountfield and more. We are also exclusive authorized dealers for Feider, Racing and Energizer. We carefully select our goods with our specialists team and we are proud to offer our customers exclusive products you won't find anywhere else. Subscribe to our newsletter to make sure you don’t miss out on our deals, new offers and more. Our knowledge is your resource. MowDirect has been advising customers since 1999. We are the longest-established, UK online supplier of garden machinery and we are very proud of this heritage. Our team is here for you at all times to help you choose the right machine, find spare parts, give you tips and much more.
Informazioni di contatto
2 Stockton End, SG19 1SB, Sandy , Regno Unito
- 020 3026 8712
- customercare@buyanddropgroup.co.uk
- www.mowdirect.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
We received the mower yesterday
We received the mower yesterday. Mower itself looks and works great. Good cutting heights and quiet speedy
Excellant lawn mower, such a reasonable price,have already recommended you to friends,.
Poor.
We purchased a generator that was poorly made. Performance wasn't as advertised either.
We returned this item and requested a refund. Nearly a month of virtually begging, we still haven't received our funds back. This company are small, have zero procedures in place to deal with customer service issues and the excuses are laughable. Legal proceedings now under way.
Avoid like the plague
AVOID this company and its poor quality products.
Brought a Feider mower back in April of 2023. In June this year the pull cord snapped and re coil broke. It took Mow Direct 5 weeks to come back to me to tell me that the part was not covered under their 2 year warranty. Mid August I ordered the replacement part via them and it's still not arrived.
They have no idea when the part will come in but fail to keep me updated. I haven't had a mower since June and at this rate will have to buy a different one for summer next year.The customer service is shocking, calls and emails are very rarely returned and, when they are, the staff do not seem to know what is going on.
Quick despatch - Check Delivery Charge
Good quick despatch and product (lawn tractor) as described. No indication of delivery time slot provided. Delivery driver struggled to offload delivery due to the way it had been loaded, so had to help.
Advert indicated free delivery but on checkout, charge of £100 was applied. Emailed Sales Dept to question this but no response.
Great service.
I got the mower I ordered and it was delivered very quickly by a lovely guy, and the lady I spoke to on the phone was very helpful and obliging with any queries I had.
The price was competitive and I wouldn’t hesitate in recommending this company.
Avoid Mow Direct and Feider!!!!!!!
Bought a Feider petrol jet wash and it started failing during the warranty period after very little use. Mow Direct have just washed their hands of the warranty.
They just fob you off and tell you to use the “Swap Europe” service who respond in French when you try to communicate with them. Swap eventually responded and decided I had no warranty without even inspecting the unit, saying it had a dirty carburettor. They must have mystical powers to be able to diagnose without a video or looking at it.
I would not recommended either that brand or Mow Direct as they just ignore your emails if it’s an issue they don’t really want to deal with.
Don’t waste your money there.
AVOID!
AVOID!! worst company I have ever dealt with. Firstly provided a product that did not work properly and was not fit for purpose then tried to hold £750 back because it was not a product the normally stock and made up a delivery charge that was never advertised or even charged for at the start.
Excellent
Mow Direct are one of the best companies to deal with for garden kit. It really is that simple.
Price so competitive I researched the…
Price so competitive I researched the company to make sure it wasn’t a scam. Help line staff very knowledgeable and helpful. I highly recommend Mowdirect and I will be using them again.
Everything was as it should be.
Excellent service fast delivery lawn…
Excellent service fast delivery lawn mower is everything I was hoping!!
A Fast delivery
Great delivery response
Great delivery response. Mower came fully assembled with oil and fuel ready to go. The delivery driver then gave me a hand to lift it into the garden and gave a full demonstration - brilliant service.
Im very happy with the service I…
Im very happy with the service I received.
In particular Rachel R was outstanding in her dealing with my order ( boss take note you need to appreciate this woman) delivery was super fast and a full detailed instruction on the mower.
All in all a very good company.
Fast delivery and good price.
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