Moving Motorcycles Recensioni 

Along with a friend, I planned a 7 day motorcycle tour of Norway with MM undertaking to transport 2 motorcycles from Edinburgh to what they claimed to be their depot uplift point in Oslo. Our choice was based on MM's positive reviews. What a mistake. MM failed us on just about every level. Poor communication before, during and after the transport. Lack of urgency. Endless silence until proddings prompted what were inadequate/incomplete responses.

We changed our travel arrangements to suit MM (whose depot in Oslo was not open Saturday/Sunday) but they still had us sitting around in a business unit in Oslo for 7.5 hours before the bikes arrived - MM do not in fact have an Oslo depot - misinformation about the location of our motorcycles and not a whiff of any apology/sight of urgency in response. Deflection by blaming ‘agents' who bizarrely, and worryingly, they stated they had no control over. MM's failings cost us 2 days (more than 25%) of our tour and additional expense on cancelled/alternative accommodation. Still no apology. No responsibility accepted. A misguided denial of liability under reference to their terms and conditions (which cover acts of God and not their incompetence/failure to perform).

MM had also undertaken to return our bikes from Oslo within 14 days of the end of our tour - it took 24 days - again, no apology/explanation, update, information or unprompted communication - just an 'it's not our fault, nothing we can do' attitude.

There was then a battle to secure any financial refund/compensation for their non-performance. The grumble was that their margins were small and they could not afford to pay more than they offered us i.e. £200 a bike (ultimately about 7.5% of what was paid for transport/insurance and made no allowance for additional accommodation costs incurred).

Incredibly unreliable and it seems financially risky to deal with. Avoid. If you want a reliable shipper who looks to stand by its commitments and keep you informed then please look elsewhere. Doing so will hopefully avoid the sort of disappointment and wasted time/expense that we've incurred by virtue of MM’s ineptitude and woeful service.

Great service

I would highly recommend MM.
They were efficient, professional and very fairly priced.
I hope to use their services again

Efficient, professional, friendly and competitive - highly recommended

Liaised with Kate at Moving Motorcycles HQ to coordinate dates that worked for me and naturally their UK round trips and EU movement. Richard was extremely thorough, professional, enthusiastic taking many photos of both bikes before collecting and drop-off 6 days later, from Newcastle to London then back to Newcastle after their 25,000 and 500 mile services, to maintain the Indian Motorcycle warranties; service books were also taken care of; this saved me 1,200 miles of riding two bikes; no time off work, saved on hotel stays; I love biking miles and miles, though not up and down motorways for services. I will definitely use again as required.

I have used moving motorcycles a few times and I cannot recommend them enough, professional, efficient and affordable.

Very Professional. Right on time with both the collection & delivery of my bike. Very fair price. Good communication. If you need a motorcycle transported Moving Motorcycles are definitely the go to company to use!

Really great company to use. Responded to my initial email the same day and their price was very competitive. Kept me informed all the way through and delivered the bike safe and sound plus on the exact day and time confirmed a few days before. Really cant fault them at all and would certainly use again.

bonjour je vous ai missionner pour un transport de la hollande a cote d,amsterdam pour la modique somme de 495 euros vous avez sous traiter le transport a une personne qui sest presenter au garage mais na jamais fait le transport il n,a fait qu,un passage et donc le tarif ,nest pas le meme je dirais meme que cest une veritable escroquerie croyer bien que je ne suis pas du tout satisfaitet que je ne vous recommanderais pas cest pas du tout serieux

The staff were knowlegable and friendly. A first class service.
Thanks all.

We dropped our bikes off at, and collected them from, Shippio. The staff on both occasions were friendly and helpful, especially in quickly pulling out the right stillages for the right people in the pick up. When we unpacked the bikes at the beginning of our Balkans trip they were in excellent order. Well done.

Great company to work with . Highly recommend. Very professional in every aspect from pricing to completion. My bmw gsa 1250 was transported professionally. Well looked after in both depots . From the uk to Romania and back again .

My motorbike was collected at a time that suited the seller & the service was reported as excellent.
When the bike was delivered, the driver could not have been more helpful & polite. There was absolutely no rush for the bike to be offloaded & the driver on his way again. He remained with me & gave some good bike security advice in addition to helping with a small mechanic issue that was quickly resolved.

They did exactly as I requested.
Very professional and the driver was both very helpful and extremely knowledgeable.
I would have no hesitation in recommending Moving Motorcycles to anyone who is looking to get a motorcycle transported

My third time using MM, excellent and very professional each time. Easy to deal with, prompt quotes, good contact, checking details before collection. Accurate scheduling and great care taken by friendly folk who their stuff. Strongly recommended, would use again for sure.

I contracted them to bring a bike from an auction at the National Motorcycle Museum to me on the Isle of Man. 130 miles and one Ferry, £700. That was a month ago. I have no idea where my bike is, how it is being kept or by who and when it will actually be delivered, despite numerous phone calls. I have been promised calls back, to say when it will be delivered but I’ve never had one yet and get the same ‘we’ll speak to our man Phil and call you back’ every time. Honestly, It would have been less hassle and quicker to go over and push the bike home.

As a returning customer, I can confirm that these guys offer a first class service. From the initial contact, taking care of all the paperwork side of things right through to transporting your pride and joy. A pleasure to do business with we will be back for sure.

Excellent service.Very helpful communication.Very professional drivers.
We used them for a move from Cambridgeshire to Cumbria.Took all the stress off.Very competitive on price.I’d definitely use them again.Thank you.

It’s been 10 weeks since instructing Moving Motorcycles to ship by bike from London to Lisbon and still no delivery date provided. The team are unresponsive to calls and emails, overall would recommend a different company to ship your bike with to avoid the frustration and long lead times.

We couldn't be happier with, or more grateful to, MM. After considering hiring our own van to collect a motorcycle we hoped to buy, we were thrilled we went to MM instead. Such professionalism, excellent service and genuine care. Thank you so much :-)