Mantis Cars Limited Recensioni 

Sold me a vehicle despite having a valid MOT had serious safety issue. Within four days I had it inspected by an MOT inspector who wrote a report stating the vehicle was unsafe to drive along with other issues. I tried to claim under consumer act 2015 but to no avail. Eventually after six weeks I received an email stating ''I could have tampered with the vehicle''. Having contacted Citizens Advice & Trading Standards as I had paid for the vehicle using a credit card I should claim through the appropriate bank. Three months later I received 90% of monies paid to Motor Plus Supermarket Ltd. I am still owed £1200 which I intend to claim through the small claims court.

Avoid purchasing a vehicle from Motorplus Spytty Newport or from their new site in Rogerstone. My Daughter purchased a 68 plate VW Polo and paid £10995 cash that she had saved. Offered £2500 for her old car that developed a problem prior to the sale and then offer £1000 which was fair enough so we paid the difference.

Told the car would have a rigorous inspection prior to collection to ensure car was fit for the road and a new MOT. We collected the car four days later with a sticker attached to the window stating car checked. It became apparent the car was accident damaged and came straight off the transporter and given to my 18 year old daughter with no checks made.

First my daughter said her windscreen washers don’t work, I filled the bottle and the fluid drain straight out of under the car. I took it back to them stating the car had apparently had their peace of mind checks but the water bottle was cracked and would have failed a MOT, They replaced the bottle. But the site manager fobbed of my concern.

The issues had continued with the car, the drivers side head light housings are all cracked with the light not secure again should have failed and MOT, the trim on slam panel all snapped, The air conditioning pump was disconnected and not functioning, the front grill fixing are snapped and not secure, the plastic drip trays under the car again fixings snapped and unsecured held up with cable ties. Understand used cars can have issues but not happy about their failed promises.

They were happy for my 19 year old to drive a car out of their premises with no checks dropped straight off a transporter and given to her. Obviously the margin they make is the upmost priority.

IM IN THE TRADE SO I BOUGHT A FOCUS ST LINE X FORM LEE AT MOTOR PLUS FOR A FAMILY MEMBER ASKED IF THE WHEELS NEED REFURB LEE SAID NO ASKED IF THERE WAS ANY PAINT WORK OR DAMAGE LEE SAID NO HE WOULD PUT THROUGH WORK SHOP SO THE CAR WOULD BE READY TO PICK UP GOT IT DELIVERED TO FIND ALL WHEELS NEEDED REFURB - BACK BUMPER NEEDS PAINTED - FRONT WING NEEDS PAINTED - REAR QUARTER AND SILL DAMAGED NEEDS PAINTED - INTERIOR FILTHY NEEDED SHAMPOO - CIGARETTE BURN ON SEAT - FRONT GRILL SMASHED PHONED LEE AS SOON AS IT ARRIVED SAID HE WOULD SORT IT OUT THAT WAS ON 13 JULY 2023 NO RESPONSE WONT ANSWER MY CALLS FAMILY RUN COMPANY HAHA