Small selection of games as just slots (no table games etc) Extremely slow payout times! Been waiting on a withdrawal now for 6 days and counting! This is not acceptable in this day and age w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Small selection of games as just slots (no table games etc) Extremely slow payout times! Been waiting on a withdrawal now for 6 days and counting! This is not acceptable in this day and age w... Leggi di più
L'azienda ha risposto
I stumbled across this site some months back and decided to give it a go. Wow, was I very much surprised the account setup was speedy and easy, the amount of games on offer is fantastic and win r... Leggi di più
Very good variety of games, easy to deposit and usually quick process with withdrawals and offers good promotions. I withdrew £2000 on the 8th March 2022 it says 1 day to process but its been... Leggi di più
Whenever Ive received an offer or bonus it has actually been there on log in.So many sites offer bonuses but you end up going through to support to claim and then you have to copy and paste email back... Leggi di più
Moon Games loves to pamper its members with casino bonuses during their expedition on the site. It all gets launched after you’ve joined and deposited. Every new member can enjoy an amazing welcome package to start their adventure.
Stati Uniti
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thoroughly enjoy playing the games but quite often some games won't load up and I have to wait a while before the site resets, sometimes can take more than an hour.
Great games and good payouts would recommend moon games
very good rewards and bonuses thankyou for the excellent support
site is very useful as can access a mobile version. game selection is good. plus I love little surprise gifts such as a £10 free cash bonus.
Good site with plenty bonuses, fun way of passing the time. Only things that let them down are their live chat people and the length of time money takes to go into your account once you've made a withdrawal.
A good games site - easy to use, clearly laid out and scrupulously fair.
I JOINED UP WITH MOON GAMES ON 08/08/2015. I SPENT £70.00. I WON £642.90. THE PROBLEM IS I CANT WITHDRAW MY MONEY UNTIL I SPEND A FURTHER £1516.80. IF MOON GAMES HAD CLEARLY STATED THAT YOU HAVE TO DEPOSIT £1875.00 BEFORE YOU CAN WITHDRAW. THEN I WOULD NOT HAVE JOINED MOON GAMES. OUT OF 5. I WOULD GIVE MOON GAMES 0/5 #COWBOYCASINOFIRM.

Risposta di Moon Games
i like moon games as it is so easy to use and has the best slots ever join up every one xx
I did my research on this casino before making any deposits, as you all should because I sure knew it when I got stung by a previous casino for not reading the T's & C's once upon a time, yes many casinos set limits to your winnings in some cases and they can and will confiscate it for pretty much any reason they can think of. BUT...NOT MOON GAMES!! I put the live chat facility to good use and grilled them with 20 questions, there is no maximum withdrawal at any time, no restriction and that includes winnings gained from bonuses, of course as standard wagering requirements apply but rest assured...yoUr winnings are YOUR WINNINGS. of course I recommend you study the small print before you throw money at it and no question is a silly one, big or small. I read all the reviews and I was impressed. there are all kinds of bonuses for every deposit, not just 3rd, 2nd 3rd etc. use live chat everytime you make a deposit and they will give you a bonus, but don't expect freebies too frequently, that's what your loyalty chips are for and there are many ways to earn them. for instance I deposited £20 on my first time - received my bonus PLUS 11000 loyalty chips which I was able to redeem for £11!! WOW! although this depends on the games you play and of course how much is wagered etc. this is all in the T's & C's. I must add I am still a rookie so I have a lot to look forward to. the staff are very friendly and loose, Elizabeth refered to me as "hun" just the other day, its not much but it made me feel warm. yes MOONGAMES.COM Thumbs up!!
Moon Games is always adding new games to their site – love them all! The weekly Cashback bonuses are also great and the Customer Support team is very helpful!
Their live support is the worst I have ever experienced basically I joined up got my first deposit fine didn't win but that's gambling for ya so anyways a week or so later I get an email with a 100% depo bonus and £5 free on top! I dep'd £15 and got £27 so not the 100% or the £5 on top took me 4 days of emailing them no reply and every time I went on live nobody was around by the 4th day I finally got someone on live chat who credited the missing bonus right away after I sent them the email! Now this is a month later a friend of mines wanted to play at moon games and I referred them and I didn't get my bonus for it it has now been 4 days I got 1 email back asking for friends name then nothing that was 2 days ago and to top it all of they now have no live chat???? They are actually the most frustrating site I have ever used. I actually can't understand how anyone can give them a good review no proper live support and when you email they just ignore you when on the other hand moon bingo doesn't and has live chat but this has now put me off playing at moon bingo also as I am utterly disappointed in them as I brand I liked and knew well so moon games/bingo shove off I don't even want my bonus now you utterly suck!

Risposta di Moon Games
I was referred by my best friend to Moongames. She was raving about this site for a while....so i finally opted in and happy i did! I see what she was raving about and the game selection rocks! I trusted my BBF's take on moongames and now ive been to the moon and back a few times and intend to keep going back. Trust me..its good!! :)
Love moon games fantastic site and ive had some amazing wins :) great games too Fantastic customer service *****
loads of great games to pic from with a variety of betting options to suit all
I love this site!all my favourite games in one place and any bonuses you get can be used on the slots,high pay outs too!
Its fun to play at Moongames! it has a lot of choices for games with excellent graphics. I would definitely recommend moongames :D one of the best!
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