I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più
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Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.
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Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Leggi di più
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Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Informazioni di contatto
21 Chiltern Street, W1U 7PH, London, Regno Unito
- +442035321121
- info@monclondon.com
- www.monclondon.com
4,9
Eccellente
368 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful team and super quality…
Very helpful team and super quality stylish glasses
10 settembre 2024
Beautiful glasses and fantastic…
Beautiful glasses and fantastic service. Will definitely be back for another pair.
7 settembre 2024
Lovely stylish frames and excellent lenses.
Lovely stylish frames. Excellent quality lenses. Great customer service.
2 settembre 2024
Love my new specs
Love my new specs! Infact, I have stopped wearing contact lenses to work everyday and am much happier wearing specs all week. Superb service from the Monc team - love their values, approach to the industry and focus on great customer experience.
17 agosto 2024
Risposta di MONC
Good afternoon Davinder,
Thank you so much for taking the time to leave us such a positive and in-depth review.
Honestly, i'm glad we could help and it makes me extremely happy to hear that your new MONC specs and sunglasses have now helped give your eyes a rest from the contact lenses!
We look forward to welcoming you back into store soon.
All the best,
The MONC Team.
The delivery took more than usual.
The delivery took more than usual..
Although loved the glasses
19 agosto 2024
Risposta di MONC
Good Day Terkeya,
Thank you for taking the time to leave us such a good review.
Apologies for the delivery taking a little longer than expected, we had been waiting on our new batch of clip on stock to be able to fulfill your order.
However, we are here for anything else you may need in the future.
All the best,
The MONC Team
Not only are these great sunglasses…
Not only are these great sunglasses very trendy but they are also made from recycled materials.
24 maggio 2024
My purchasing experience was great.. but not satisfied with the glasses
Aquí tienes una versión mejorada de tu review en inglés:
"My purchasing experience was great. The staff at the store were friendly, kind, and helpful. The brand is really cool, and the designs are awesome.
However, I am not satisfied with my glasses. Within just 4 days, the arms of the glasses became very loose and now they constantly slide down my nose. I'm not sure if they can be fixed."
14 giugno 2024
Risposta di MONC
Hi Marisol,
Thank you for taking the time to leave us a review, we really do appreciate.
It's great to hear you enjoyed your experience in store.
Apologies with regards to the frame slipping down, this isn't something we would exspect to happen within a week of wearing.
However this can be adjusted and fitted to your face at anytime by visting us in store.
We look forward to seeing you.
All the best,
The MONC Team
Hugely patient staff
Hugely patient staff as I struggled to remember which frames my wife wanted. Even went to the trouble of making a pair of glasses up for me while I waited.
6 giugno 2024
Risposta di MONC
Hi William,
Honestly, we appreciate you taking the time to leave us such lovely feedback and it was our pleasure to make up the right pair of sunglasses for your wife!
Remember we are always here to help with fitting and adjustments if you need it.
I look forward to seeing you again sometime in the future.
Kind regards
The MONC Team
Risposta di MONC
Hello Rudi,
Thank you so much for the lovely feedback, we really do appreciate it here at MONC.
Hope fully we will see you again at some point in store.
All the best,
The MONC Team.
Extraordinary service and attentiveness!
1 giugno 2024
Risposta di MONC
Dear Carlos,
It makes me so very happy to read such kind words with regards to my team, i really do appreciate you taking the time to leave us a review and i hope we will see you again soon in store.
All the best,
The MONC Team.
Found Monc at the Chelsea Flower Show
We found monc at the Chelsea Flower show and we were drawn to the designs. The staff there were super helpful and engaging and I had my vision prescription in my pack so we picked out a pair to be shipped to me. They mentioned the store in London and we were staying a mile away, so several days later, I walked to their shop and purchased a prescription pair of sunglasses in a different style. They’re the best glasses I’ve ever had. Love them!!
25 maggio 2024
Risposta di MONC
Hello Verne,
Honestly it was a pleasure meeting you both at the flower show this year, what a fun week that was for everyone.
Thank you for taking the time to leave us such a lovely and kind review, i know the entire team at MONC appreciate it and we hope to see you gain next year!
All the best,
The MONC Team.
The glasses are beautiful
The glasses are beautiful, unique, and well made. Chris was very helpful, and the oder arrived promptly in the States.
23 maggio 2024
Risposta di MONC
Good Day Melissa,
It was a pleasure meeting you and it's great to hear that the order arrived so quickly.
If there's anything i can help with in the future, please do just pop me a message at my info@monclondon.com address.
All the best,
The MONC Team.
Honest friendly and expert service
Honest friendly and expert service. Excellent people. Excellent product.
20 maggio 2024
Amazing quality & service
So many cute frame choices. I’ve bought many pairs of designer sunglasses in the past and my Monc purchases are way better quality & nicer. Also great service & experience!
5 maggio 2024
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