Wow! From the very first interaction with customer service to receiving my beautiful ring, I honestly cannot fault the experience. My ring is absolutely stunning, but what really stood out was th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Leggi di più
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Leggi di più
L'azienda ha risposto
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Moissanite UK
Informazioni di contatto
Elton House 5 Powell Street, B1 3DH, Birmingham, Regno Unito
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
4,4
Eccellente
262 recensioni
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Moissanite pendant 0.50
Pleased with purchase as described. Came in a lovely wooden box.
3 agosto 2023
Risposta di Moissanite
Thank you for taking the time to leave us a great reveiw on the pendant you purchased and we are glad you like the box. We hope to deal with you again soon !
Risposta di Moissanite
Thank you for atking the time to leave us a great review and that you found our Moissanite Stones Beautiful. We hope to deal with you again in the future !
Arrived within the time stated
Arrived within the time stated. Easy to deal with. Would recommend.
3 agosto 2023
Risposta di Moissanite
Thank you for leaving us a review and we are happy that you found us to be easy to deal with. We hope to deal with you again in the future !
Fantastic service from start to finish…
Fantastic service from start to finish my repair was dealt with promptly and Fantastic advice and help off louise my ring as come back shiney like a brand new one!
2 agosto 2023
Risposta di Moissanite
Thank you for leaving us a great review and we will pass on your comments about Louise. We are so pleased you are happy with the repair on your ring. Thank you again !
Engagement ring
I ordered a ring off the website, asked for it to be delivered for a specific date, had communicated with Louise regarding the delivery and had a responses quickly, so already they have great communication. Lovely company to deal with and the quality of their jewellery is unbelievable!
What beautiful craftsmanship the ring exceeds my expectations it's so beautiful I'm in awe with it, I can't wait to give it to my partner she is going to love it!!
It is packaged well and the box it comes in is also very beautiful!
Thank you so much for this beautiful piece and for such a pleasurable experience when buying, I'll definitely be back to purchase more!
29 giugno 2023
Non scritta su invito
Risposta di Moissanite
Thank you for taking the time to leave us a fantastic review. We are so pleased you found Louise to be quick at replying to you. Thank you for your kind words about our Jewellery.
We hope your partner was pleased with the product you purchased and we hope to deal with you again in the future.
Highly recommended
Highly recommended.
5 🌟 🌟 🌟 🌟 🌟
Service.
Quick delivery.
I needed my ring made a half size bigger, which was done very quickly. Fits perfectly now.
Very quick response from Louise..x.🌷
3 luglio 2023
Risposta di Moissanite
Thank you for leaving us a fantastic review, we are so pleased you are happy with the service you received and we will pass on your lovely comments to Louise.
Absolutely amazing
Almost all responses were within a day, and if there was a reason for a delayed response I was made aware of beforehand. Extremely helpful with my custom design and even provided advice/suggestions for improved functional quality. I needed the ring before a certain date and they delivered well in advance, And most importantly……I LOVE THE RING! Honestly cannot stop looking at it, Ellie did an amazing job putting the design together (which looked amazing) and the Ring turned out even better than that! 100000% recommend.
29 giugno 2023
Risposta di Moissanite
Thank you for leaving us a fantastic review and for choosing us to design your ring. We love creating bespoke designs for our customers and seeing the end product. We are so pleased you was happy with your ring and thank you again for you kind words about Ellie. Thank you for choosing Moissanite and we hope to deal with you again in the future !
Brilliant service cannot fault the…
Brilliant service cannot fault the service, very fast and great communication and resolving the issue I had,
29 giugno 2023
Risposta di Moissanite
Thank you for leaving us a fantastic review, we are so pleased you found us to be quick & helpful with communication. We hope to deal with you again in the future & thank you for choosing Moissanite !
Great price and lovely packaging
Great price, very quick delivery, lovely product and have to say, a stunning box they came in.
27 giugno 2023
Risposta di Moissanite
Thank you for taking the time to leave us a great review and for the lovely comments about the product and box !
ring is perfect
26 giugno 2023
Risposta di Moissanite
Thank you for leaving us a great review and that you found the ring perfect, we hope to deal with you again in the future !
Excellent choice
Great communication with customer service for a query before I made my purchase. Great price point and ring is beautiful.
19 giugno 2023
Risposta di Moissanite
Thank you for leaving us a great review and we are so pleased we could help you before your purchase. We hope to deal with you again in the future !
Excellent service!
Excellent service!! great communication, my wife loves the ring will definitely buy from you again!.
18 giugno 2023
Risposta di Moissanite
Thank you for leaving us a great review, we are so pleased that your wife loves the ring and we look forward to dealing with you again !
Risposta di Moissanite
Thank you for leaving us a fantastic review and for choosing to purchase your ring from us. We are happy that you love the ring and the service you received. Thank you again for your order and we hope to deal with you again in the future !
Repair and replacement stones fitted to…
Repair and replacement stones fitted to existing old moissanite ring at a very reasonable price. Thank you.
5 giugno 2023
Risposta di Moissanite
Thank you for leaving us a great review and that you found our prices reasonable. Please do not hesitate to contact us should you needa anything in the future !
Risposta di Moissanite
We are so pleased we could help and that you found us to be perfect. Thank you again for your order !
Exceptional products and Service
Quality product and aftersales service.
Louise inparticular provided excellent communication and I would recommend this company.
18 maggio 2023
Risposta di Moissanite
Thank you for your excellent feedback and the review given. We will pass on your kind words to Louise and we are happy that you was satisfied with the service and product you ordered. Thank you again for your order & we hope to deal with you again in the future.
Brilliant customer service
Brilliant customer service - personal handling from the start. Regular updates and delivered exactly on time.
Perfect!
11 maggio 2023
Beautiful ring to replace my 37 year…
Beautiful ring to replace my 37 year old engagement ring
4 maggio 2023
Risposta di Moissanite
Thank you for taking the time to leave us a brillant review and we are really pleased that you are happy with your purchase - Enjoy wearing it :)
Amazing items
Really quick reply all the time from Louise. Nothing was too much trouble when I was asking a lot of questions. Great communication and the products are amazing. Highly recommend.
27 aprile 2023
Risposta di Moissanite
Thank you Sonya for leaving us a fantastic review, we are really pleased you found Louise to be helpful in answering all your questions and in a timely manner. We hope you return again in the future !
Repair and replacement for diamond ring
Having lost the diamond from my engagement ring I decided to get it replaced with moissanite instead. I had all three of my rings re Rhodium plated and polished, and a new setting with a moissanite on the engagement ring. Exceptionally quick service and they were returned in a lovely box.
So reasonably priced. I would absolutely recommend moissanite UK. Already thinking of other jewellery I fancy!
27 aprile 2023
Risposta di Moissanite
Thank you Carrie, we love making Jewellery look like new again, it was our absolute pleasure to deal with you and thank you for choosing Moissanite. We hope you enjoy wearing your rings again !!
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