I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Leggi di più
James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Leggi di più
L'azienda ha risposto
Service is terrible. We were supposed to be called backed later on two occasions and still waiting. They have a monopoly in Glasgow for certain mobility aids and they use that to their advantage. Find... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- Fornitore di attrezzature per disabili
- Servizio di noleggio sedie a rotelle
Scritti dall'azienda
As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence
Free Home Demonstration
Scritti dall'azienda
- Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.
Our Guarntee
12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support.
You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable.
After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.
Informazioni di contatto
Regno Unito
- 0800 587 9634
- www.mobilitysolutions.co.uk
4,4
Eccellente
169 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Very effective on my previous order
1 marzo 2023
Risposta di Mobility Solutions
Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Excellent service!
Second order from this company and exactly the same level of service. Easy to order, quick delivery and good product. Wouldn't order slippers for my dad anywhere else!
9 gennaio 2023
Risposta di Mobility Solutions
Hi, thanks for leaving such a great review. Happy to hear you had such a good experience - if we can help again in the future, please let us know! Thanks, Mobility Solutions
Sarah was such a great help
Sarah was such a great help. She gave all sorts of advice and found the best solution for me. So knowledgeable. She really knows her job.
Iv'e tried the blanket cage out Sarah, it's perfect.
Thank you so so much.
10 gennaio 2023
Non scritta su invito
Risposta di Mobility Solutions
Hi, thanks for leaving this great 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Parcel sadly did not arrive not…
Parcel sadly did not arrive not Mobilitys fault Royal Mail strike
5 dicembre 2022
Risposta di Mobility Solutions
Hi, we're very sorry for the inconvenience on this order.
Unfortunately, due to the ongoing mail strikes, there have been some issues with orders, and we have no control over the delivery once the item has been dispatched.
If there's anything else we can do please let us know.
Best,
Mobility Solutions
Shoes lovely shame that they were not…
Shoes lovely shame that they were not suitable in this instance had to return
20 dicembre 2022
Risposta di Mobility Solutions
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
The bed i ordered for my mums house was…
The bed i ordered for my mums house was slightly too wide to fit upstairs and the installers took it away and returned with one just slightly smaller that would fit just a couple of hours later. Fantastic service from the installers and the guys behind the scenes.
21 dicembre 2022
Non scritta su invito
Risposta di Mobility Solutions
Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
We haven't received the slippers yet!!
16 dicembre 2022
Risposta di Mobility Solutions
Hi, we're very sorry for the inconvenience on this order.
We endeavour to send all orders within a reasonable timeframe. Unfortunately, due to the ongoing mail strikes, orders are taking longer than anticipated to arrive, and we have no control over the delivery once the item has been dispatched.
Hopefully, this product will arrive soon, and if there's anything else we can do please let us know.
Best,
Mobility Solutions
Not arrived yet (due to postal strike)
12 dicembre 2022
Risposta di Mobility Solutions
Hi, we're very sorry for the inconvenience on this order.
We endeavour to send all orders within a reasonable timeframe. We directed the dispatch of the order on December 5th and it was sent from the warehouse on December 6th with Royal Mail.
Unfortunately, with current mail strikes, orders are taking longer than anticipated to arrive and we have no control over the couriers once the item is dispatched. If there's anything else we can do to help, please don't hesitate to get in touch.
All the best,
Mobility Solutions
Customer Service above and beyond expectations
My elderly Mother had been promised an assessment for an Invacare Rea Azelea Assist Chair whilst in hospital, but the hospital cancelled this once her discharge date was agreed & didn't tell me. Late Friday afternoon prior to discharge on Monday no-one in the hospital would help me and I was at my wits end trying to rent once of these chairs at short notice because Mum wasn't safe to sit in a standard fireside chair. In absolute desperation I called the Us Distributors and they went out of their way to put me in touch with their UK Technical Sales manager Jim Gaw. He called me straight away and promised to get back to me within the hour. He did and said he'd reached out to a colleague in Scotland who might be able to help me. She did. Her name is Sarah Butler and on hearing what had happened to Mum she took all Mum's measurements and pulled out all the stops to find us a Rea Azelea Assist chair to rent and delivered it to my door the very next day. My Mum was in tears when she heard, she'd been so scared of slipping out of, or sliding over in a Fireside chair that she was frightened to leave the hospital. Once Mum was discharged Sarah came out and checked that Mum was sitting safely in the chair and gave a demonstration of all it's features. At a time when I was under severe stress and worry for my Mum, Mobility Solutions, from their UK Head Office, through their technical sales team and Sarah Butler the Scotland representative gave amazing service to my family before we were even customers. Needless to say we have now bought the chair and are delighted with it.
5 novembre 2022
Non scritta su invito
Risposta di Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Excellent Service
They didn’t have the mobility scooter that I wanted to try in stock but they ordered one in so that I could try it. Once trying it I thought it would be better with the plus model which they ordered for me. Picked it up today and everything was great. Thanks.
28 novembre 2022
Non scritta su invito
Risposta di Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Thanks to Mobility Solutions I have the biggest smile on my face!
I am SO grateful to Mobility Solutions. They were SO patient, explained everything so well, couldn't do enough to help, and couldn't be kinder! I was so very nervous about it all, but I had such a brilliant and very easy experience with them choosing and getting a new Freedom Machine (mobility scooter) through Motability. I wouldn't hesitate to go to them for help again, and I would 100% recommend them to everyone!
Thankyou SO very much!
19 novembre 2022
Non scritta su invito
Risposta di Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Brilliant
Quick, easy ordering process and fast delivery.
Ordered items are a gift, but quality looks great and worth the price.
Would definitely use again.
10 novembre 2022
Risposta di Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Easy to order and quick delivery
1 novembre 2022
Risposta di Mobility Solutions
Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Excellent Service
Good quality product, speedy delivery, good price and excellent communication
31 ottobre 2022
Risposta di Mobility Solutions
Hi Colin, thanks for the 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions
James came to our house and discussed…
James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scooter on a 7 day trial to confirm this was the correct solution for us. After the 7 days we ordered the scooter which had been delivered giving my husband back some freedom to go out and enjoy life again. Thank you for the time and trouble you took to ensure the best outcome for my husband - Ann C
5 novembre 2022
Non scritta su invito
Risposta di Mobility Solutions
Hi Ann, thanks for this great review. Glad to know we could help! Thanks, Mobility Solution
Risposta di Mobility Solutions
Hi, thanks for this great review. Glad to know we could help! Thanks, Mobility Solution
Good service
Good service. Came when they said they would. Pleasant helpful men
1 novembre 2022
Non scritta su invito
Risposta di Mobility Solutions
Hi, thanks for the great review. If we can help again in the future, please get in touch. Thanks, Mobility Solutions
Good service and a very helpful staff…
Good service and a very helpful staff who promptly return my call and kept me updated on my orders as I had placed the order online but had made a mistake.. order arrived on time and good quality.
7 ottobre 2022
Risposta di Mobility Solutions
Hi, thanks for leaving us a 5-star review. If we can help again in the future, please get in touch. Thanks, Mobility Solution
Risposta di Mobility Solutions
Hi, thanks for taking the time to leave a comment. If we can help again in the future, please get in touch. Thanks, Mobility Solutions
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