Mobility SolutionsRecensioni 

169
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Leggi di più

Valutata 5 stelle su 5

James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Service is terrible. We were supposed to be called backed later on two occasions and still waiting. They have a monopoly in Glasgow for certain mobility aids and they use that to their advantage. Find... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Fornitore di attrezzature per disabili
  3. Servizio di noleggio sedie a rotelle

Scritti dall'azienda

As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence

Free Home Demonstration

Scritti dall'azienda

Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.

Our Guarntee

12-Month At Home Warranty

12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support. You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable. After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(169)

11 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Best company for scooters, private or motobility

Honest company with total consideration and respect for their clientele, Martin came out and did my motobility demonstration & I was surprised to be told I could have my scooter the same day, within 30 minutes of Martin arriving at my property I had my scooter ready to go, Martin made sure I was fully aware of all the buttons on the scooter, how to move the tiller and chair. I find this company to be amazing and totally understandable and respectful to all your needs.

5 febbraio 2025
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Risposta di Mobility Solutions

Hi Angie, thank you for the 5-star review! We are glad Martin could assist you in selecting a scooter for your needs. - MS

Valutata 5 stelle su 5

Very fast efficient service

Very fast efficient service, test drove Monday , received scooter Tuesday, thank you Martin smith

15 ottobre 2024
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Risposta di Mobility Solutions

Hi Colin, thank you for the 5-star review. We hope you like your new scooter! - MS

Valutata 5 stelle su 5

Amazing Service on Wheelchair

I would like say thank you to Mobility Soultions in Glasgow for their amazing service from coming into store big thank you James for his amazing service in helping me find new wheelchair took few different tries and views to get correct one for my needs in end was green quickie 200R great wheelchair so far loving it service from start to delivery was perfect James delivered at short notice completed all required tweaks and changes needed did have two wee issue after left where footplate too near wheel kept catching nothing was too hard wee quick call to discuss this advised tilt chair back slightly till could get back down sort out. Overall I am soo pleased this will make my independence alot better than having NHS one always breaks down.

4 ottobre 2024
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Risposta di Mobility Solutions

Hi Daymien, thank you for your 5-star review. We are glad you are liking your new wheelchair! we will also pass along your kind words to James. - MS

Valutata 5 stelle su 5

Fantastic team!!!

Fantastic team!!!! So helpful, sorted out my mums wheelchair ♿️ in 30 minutes. This means the world to us as it provides her with better quality of life and makes her happy getting out and about. Can't thank Mobility Solutions enough.

2 ottobre 2024
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Risposta di Mobility Solutions

Hi Gerry, thank you for the 5-star review! We are glad we could assist with your mothers wheelchair. - MS

Valutata 5 stelle su 5

Smiling helpful girls!!

Any time I have reported ANY. problem with my scooter( which is quite often) Joanne and lesley Ann have been BRILLIANT!!! always deal with me with with a smile and their best usual speedy repairs, Alan is always helpful too nothing seems to faze him? Soooo good to have this helpful team at the other end of the phone!! Keep it up guys brilliant!!!👍🏼👍🏼💯💯💯

6 settembre 2024
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Risposta di Mobility Solutions

Hi Colin, thank you for the 5-star review. We are thrilled our team could assist you and we will pass along your kind words! - MS

Valutata 5 stelle su 5

Glasgow branch thank you

Glasgow branch thank you. Sorted a part for my sons chair after a month of struggling with it. Great customer service .... thank you so much

10 settembre 2024
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Risposta di Mobility Solutions

Hi Caroline, thank you for the 5-star review! We are thrilled we could help with your sons chair. - MS

Valutata 5 stelle su 5

I encountered a problem with a footrest on my Drive wheelchair

I encountered a problem, for my wheelchair, which was not purchased from them, but was brand which they represent. They went over and above to provide me with a replacement part!

20 agosto 2024
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Risposta di Mobility Solutions

Hi Annette, thank you for the 5-star review! We are glad our team could assist with the replacement part. - MS

Valutata 1 stelle su 5

Purchased a Sterling S425 mobility…Mobility Solutions Sales 10/10 Warranty claim 0/10

Purchased a Sterling S425 mobility scooter from Mobility Solutions Glasgow Aug '24
Mary and Will in sales were a pleasure to deal with
But warranty dept useless and in denial
Could not remove seat after following instructions so called Mobility Solutions for remedy
Lady asked why I wanted to remove seat?
To remove batteries when they're kaput
She then demanded a £40 call out fee... for a warranty claim??!!
Told her she's not on, and after much to and fro call out fee was dropped. Engineer visiting on Wed 21, no call out fee will be paid then either.
Well, she nearly had me for 40 bangers, what a performance from a "caring company" More like "Cripple The Cripples Financially"
First and last time dealing with them.

14 agosto 2024
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Risposta di Mobility Solutions

Hi Mr. McGonagle
We are sorry about the experience you had with our warranty team. A member of our Mobility Solutions team has already been in contact with you regarding the review. However, if you would still like to discuss this further, please contact 0800 587 9634. Regards - MS

Valutata 5 stelle su 5

Excellent informative staff experience…

Excellent informative staff experience and extremely helpful
Made everything so easy and pleasant

6 agosto 2024
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Risposta di Mobility Solutions

Thank you for the 5-star review! We are thrilled our team were able to assist you and make your experience pleasant. - MS

Valutata 5 stelle su 5

Exceptional customer service from…

Exceptional customer service from Lesleyanne and Joanne. Helpful and pleasant each time I’ve visited. Couldn’t ask for better.

18 luglio 2024
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Risposta di Mobility Solutions

We are glad our team were able to assist you! Thank you for the 5-star review. - MS

Valutata 5 stelle su 5

Great product and company.

Great company to deal with.
They were recommended by the family of another care home resident, which allowed us the luxury of evaluating the wheelchair we ended up buying without a salesman present initially. The product was obviously high quality so we contacted Mobility Solutions to arrange a fitting, sales advisor visit. All very helpful and we are very pleased with our purchase.

3 giugno 2024
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Risposta di Mobility Solutions

Hi, Thank you for the 5-star review! We are delighted you had a good experience and are happy with your purchase. - MS

Valutata 5 stelle su 5

Informative assistant who knew their product

We needed a wheelchair and had no idea about any of the features , luckily for us Andrea at mobility solutions glasgow was on hand to guide us to the one that best suited our needs.
Good selection of chairs to choose from and great after sales followup with the seatbelt order

17 giugno 2024
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Risposta di Mobility Solutions

Hi, Thank you for the 5-star review! We are glad you had a great experience and are delighted with the service from Andrea. - MS

Valutata 5 stelle su 5

An absolutely superb company to deal…

An absolutely superb company to deal with!!
We were delighted with the personal service from James from initial contact right through to the delivery.
I would highly recommend!!

22 marzo 2024
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Risposta di Mobility Solutions

Hi, Thank you for the 5-star review! We are glad you had a great experience and are delighted with the service from James. - MS

Valutata 5 stelle su 5

Mobility Solutions delivered an above 5…

Mobility Solutions delivered an above 5 star service in the customer service in relation to our purchase of a Quickie300M electric wheelchair. Staff display a high quality solutions focused approach when listening attentively to disabled customers’ requirements and went the ‘extra mile’ to address all issues and deliver effectively. Staff were approachable, friendly and professional. What a joy to do business with Mobility Solutions! A highly recommended company to all people with disabilities.

4 aprile 2024
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Risposta di Mobility Solutions

Hi Buckham, thank you for the 5-star review and for saying we delivered a 5-star service! We pride ourselves on the service we provide. If you need anything else please don't hesitate to contact us. - MS

Valutata 5 stelle su 5

My brother lost the key for his…

My brother lost the key for his mobility scooter which we had purchased from Mobility Solutions. I contacted James and he was able to provide and deliver a replacement key within hours. Great service and very helpful staff. Highly recommend. Bill C.

14 marzo 2024
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Risposta di Mobility Solutions

Hi Bill, thank you for the 5-star review! We are glad our team was able to assist with a replacement key! - MS

Valutata 5 stelle su 5

Highly recommended

I recently had the pleasure of receiving great service while selecting my power wheelchair, and I cannot express enough gratitude to James for his outstanding assistance. He truly went above and beyond to ensure I found the perfect fit, and I'm immensely thankful to him. My wheelchair has truly transformed my life for the better, and I couldn't be happier with it. Additionally, James has been fantastic with communication, promptly addressing any questions or issues that arise. Without hesitation, l highly recommend both the product and the exceptional service provided by James.

18 novembre 2023
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Risposta di Mobility Solutions

Hi Victoria, thank you for the 5-star review. We are thrilled to hear you received an exceptional service! We will also pass your kind words along to James. - MS

Valutata 5 stelle su 5

Brilliant customer support and service

Brilliant customer support and service. I tried contacting my mobility scooter parent company in Holland with no results. I contacted Joanna Gordon here. She helped me find the part I needed, ordered it for me, and it arrived a few days later. I wish all businesses were as good at customer service as Joanna and Mobility Solutions Glasgow. If you need anything for your mobility solutions this is the place. Fast and courteous. Just brilliant. Well done young lady.

19 gennaio 2024
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Risposta di Mobility Solutions

Hi Robert, thank you for the 5-star review! We are glad Joanna could help you get the part you needed and we will pass long your kind words to her! - MS

Valutata 5 stelle su 5

Keeping Mobile.

Quick, efficient service. They followed up on my mistake so that my order was dealt with immediately.

.

2 dicembre 2023
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Risposta di Mobility Solutions

Hi Susan, thank you for the 5-star review! We are pleased to hear you liked our service and got a fast resolution. - MS

Valutata 5 stelle su 5

I bought a walker from them earlier…

I bought a walker from them earlier this year. Although the walker was more expensive than that from a competitor I chose to buy from a local supplier and because their sales agent was very knowledgeable. The walker was delivered as promised by their sales agent who provided a full demo of how it worked. I will be buying from them again. Very professional.

28 aprile 2023
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Risposta di Mobility Solutions

Hi Steven, thank you for the 5-star review! We are glad to hear you would use us again and liked the service our team provided. - MS

Valutata 5 stelle su 5

The walker arrived when promised and…

The walker arrived when promised and since has been invaluable. We were very happy that we had been to Cosford to see what was available. My wife is very happy that we chose carbon fibre as it is much easier to lift it into the car.

31 ottobre 2023
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Risposta di Mobility Solutions

Hi Peter, thank you for the 5-star review! That is great you attended the event at Cosford we hope you had a great day! and it is great to hear that you like your walker and it is easier to lift. - MS

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