My friend who has an electric wheelchair had an issue while abroad on holidays, and I contacted Mobility Extra. The team got back immediately (it was a Saturday!!) and helped us sort out the issue. Th... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Easy to order and ring and speak to someone for an answer to a question. Delivery notification for a day earlier that requested but was easy to change with the carrier. Great carrier information for... Leggi di più
L'azienda ha risposto
Delivery was spot on - within 24hours. Easy assembly but brakes needed more adjustment than just tightening.Caused no real problem. Just walking now for my girlfriend to start using it to help her rec... Leggi di più
L'azienda ha risposto
Ease of ordering online. Fast delivery, and wheelchair as described. Very pleased just got to get used to controller.
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Attrezzature e forniture ospedaliere
- Fornitore di apparecchiature mediche
- Fornitore di attrezzature per disabili
- Negozio di forniture mediche
- Negozio di sedie a rotelle
Informazioni su Mobility Extra
Scritti dall'azienda
At Mobility Extra, we are here to support you on your journey to better mobility.
We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.
Our Promise to you
Scritti dall'azienda

- Trusted UK Supplier
- Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.
100% Satisfaction Guarantee
We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.
Informazioni di contatto
Unit 8, Mead Park Industrial Estate, Riverway, Harlow, CM20 2SE, Essex, Regno Unito
- 01992 236096
- sales@mobilityextra.co.uk
- www.mobilityextra.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thom was spot on with his diagnosis
Thom was spot on with his diagnosis and delivery of the battery next day was brilliant

Risposta di Mobility Extra
Excellent support and service
Excellent support and service. Prompt delivery and quality goods.

Risposta di Mobility Extra
Excellent service updated all the time…
Excellent service updated all the time safely packed highly recommend delivery brilliant very polite

Risposta di Mobility Extra
Easy to fold sturdy stroller
Quick and efficient delivery service. Stroller is easy to assemble and fold for transport. It folds to the size of a pushchair so should fit easily into the boot of most cars. Very sturdy and good value for money.

Risposta di Mobility Extra
thank you
Company have been helpful and prompt. The most impressive thing is that they pick up the phone and that I can talk to to a human. They also very quick to respond and action the repairs

Risposta di Mobility Extra
We ordered a power wheelchair for my…
We ordered a power wheelchair for my husband. Absolutely first class from ordering to delivery. Communication was second to none. Will definitely use Mobility Extra again without a doubt…. 5 stars 🌟🌟🌟🌟🌟

Risposta di Mobility Extra
Arrived on time as promised at the…
Arrived on time as promised at the point of sale. Good instructions and easily assembled and used.

Risposta di Mobility Extra
Excellent company
Excellent company. I bought my electric wheelchair from them. Great service. Would highly recommend.

Risposta di Mobility Extra

Risposta di Mobility Extra
The item I purchased was very good…
The item I purchased was very good quality and reasonably priced, arrived within a couple of days and even allowed me to pick the day of delivery which I did.
Good experience.

Risposta di Mobility Extra
Great service, disappointing product.
Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelchair itself does not inspire any confidence with the exception of pretty much perfectly smooth hard surfaces. The slightly uneven and unswept pavements around my house are almost too much for it with loose tiny surface stones and any slight camber pulling the steering way off, and one almost imperceptible dip launching me sideways into the grass at the side of the path and almost tipped over. Also, I am 5'9" and feel much too big for this chair. But it does take up less room in my boot than my self propelled wheelchair so I guess that is the compromise. Delivery was quick enough with good tracking and communication.
Service was excellent unfortunately the MX-1AIR not so much.

Risposta di Mobility Extra

Risposta di Mobility Extra
Ordering was easy and package was…
Ordering was easy and package was delivered safely and quickly

Risposta di Mobility Extra
Adult pushchair
The chair arrived in good condition although the delivery firm did miss the stated day. No fault of Mobility Extra who sorted it out immediately.

Risposta di Mobility Extra
No hassle quick delivery well packed…
No hassle quick delivery well packed sturdy well designed stroller

Risposta di Mobility Extra
Kept informed and delivered so quickly…
Kept informed and delivered so quickly .would definitely use again .

Risposta di Mobility Extra
Excellent customer service
I ordered a lightweight wheelchair for my elderly mum, the delivery was fast and efficient. There was a technical problem with the wheelchair and I contacted the company, they replied very quickly and were very helpful with trying to sort the issue out. The problem was to do with tge mechanism so they arranged to send a replacement and as I needed urgently to attend a family funeral they ensured it would arrive in time.
Excellent and professional customer service and I would highly recommend Mobility Extra and would use them again.

Risposta di Mobility Extra
Delivery company questionable
Great response to questions, however delivery company not so reliable, was lied to regarding failed delivery, after several messages a new delivery date was arranged 48hour later. If this hadn’t happened would of happily given 5 stars.

Risposta di Mobility Extra
I am very pleased with my mobility scooter
I am very pleased with my mobility scooter it was delivered well within the time stated, the man that delivered it was very polite, the scooter was packed very well and assembly was quite strait forward

Risposta di Mobility Extra
Beautiful wheelchair!
My wheelchair arrived not the next day but the day after and it was perfect! I was so pleased with everything, my last wheelchair was heavy and everything was just hanging off, It was 30 years old,
Looking forward to another 30 years with this lovely chair

Risposta di Mobility Extra
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