MOBILE BITZ Recensioni 

I just had my phone screen changed at Mobile Bitz in the Friary shopping centre. As always Ali was efficient, quick and good value. Best place in Guildford to get your phone fixed. Louisa

I took my daughters iPhone 7 in which had been run over by a car. (Yes you read right!!!) I met Mr Khan the Director who ran me through everything and all the options, was amazing, not once made me feel that i would be paying through the nose and would guide me through if they felt it was going to be more expensive. Was also very calm and confident of his tech staff.
I received a text message the same evening to say my repair had been successful and ready for collection.
Picked up the phone, was perfect. Even was advised that the home button is broken, but luckily still works.
I have been raving to all that will listen about the experience

I have used MobileBitz in Basingstoke Festival Place shopping centre On each occasion I found them extremely helpful and efficient and a lot cheaper than the prices charged by apple.

I purchased a screen protector from Mobile bitz in Watford Intu centre, it cracked within a week. When I went back to mobile bitz with my cracked screen protector and receipt, the guy didn’t want to know. Had to purchase another screen protector from somewhere else and it’s lasted a lot longer!
Please don’t use this company!

Don’t buy from this company! I bought a screen protector for my iPhone and it cracked for no apparent reason 3 days later!
Staff at the Bluewater kiosk extremely unhelpful and basically didn’t want to know
Malcolm (Dartford)

Man sorted my phone out free big up the guy in chappy

Had a battery replaced and they fitted a faulty battery. Requested a refund, intially was refused and lied to about not being at the stall (not true- the gentleman served me). Assistant made proof of purchase difficult - wanted a card receipt which he hadn’t given me and insisted the battery was returned in the packaging, even though this wasn’t given to me either. I recorded a voice note of the experience and made it clear to the assistant I was doing this, I also proved I had made a purchase by showing a transaction on my banking app.

Quite slippery customer service and awful product. I’ve learnt my lesson!

Great Service

I got a screen replacement done here and I would not recommend it to anyone. Yes, it was done very quickly which was great but there’s so many negatives. The quality of the screen is poor and noticeably lesser when compared to an original Apple screen. The speaker no longer works so I cannot make phone calls anymore. And the 3D Touch/autobrightness also don’t worry very well. Lastly the phone is unusable while charging as the screen hops around all over the places if you try to use it.

Spend an extra 20/30 and get it done at Apple. You won’t regret it

Found amazing service at Mobile Bitz Howard centre. With no time they repair our phone front of us and do informs us about the loops. Highly recommended. Nearby and convenient. Better than insurance covers excess and high fi companies repairing process. I don't know the guy name who served me but he did good work very happy with the service.

My mobile screen was smashed and got fixed Same day. Carphonewarehouse offered £180 for repair which was high for me and they recommended Mobile Bitz for good prices. Excellent support Thanks received from the guy named Mustafa. Very happy with the service. Would highly recommend

They replaced cracked iPhone 6 screen at the Waterside shopping Centre. Less than two months on and their new screen cracked, despite having their screen protector on, and despite them assuring that they put good quality screen and protector. When I took my phone back for help; they were aggressive, dismissive and defensive even that I only asked for help and was willing to compromise and pay if they help. Instead staff was very rude, agitated and was quick to dismiss. She said “we gave you a discount that’s why we put a cheaper screen protector which didn’t cover the screen fully”. Well, that’s not much of an excuse for their poor quality products, scammy selling behavior and extremely poor customer service. I am taking this further, someone need to stop these scammers

This place deserves NO STARS!! I had my phone screen replaced last weekend. When I collected it the home screen button wasn't working but they didn't have any other screens. They wrote a note on my receipt to say that the home screen was broken and I could have a replacement. The day after I bought it the phone froze and all touch seized to exist. I took it another shop and got it replaced. Today I took their screen back to them (along with the receipt and the note they wrote saying the home button was faulty) and I asked for a refund. I was refused a refund and called a liar. They said that the current screen on my phone was theirs... even with their note on the receipt they still aggressively called me a liar. I called the police (101) and they said I would have to talk to trading standards. Then, when I stood in front of their booth they threatened to call security. Ha ha ha. I will not let this drop. I will contact the Grafton and the company telephone number until I get my refund. Absolutely appalling service and shoddy products. DO NOT TRUST THEM!

Totally busted iphone 5s - gave it to Shafiq who promptly fixed it very reasonably and didn't try and flog me additional goodies. Very impressed!

Nick P.

Great Service, Fast and very detailed. Recommend 100%

Top guys my iphone 7 was not even turning on guys outside quoted me £180 these guys fixed my phone charge me £45. Had my phone fixed before. Always recommend

AVOID THESE COWBOYS
Simple screen repaid in there shop in Chelmsford has resulted in my iPhone 7 128GB now useless. Home button has been damaged and part of the screen is no longer touch screen. Took it for an independent check, said it was one of the worst jobs he's ever seen, they didn't even bother to put all the screws back in.
AVOID MOBILE BITZ!!!!

I had my screen replaced. My phone now overheats regularly and my screen has lost sensitivity / become iversensitive sand starts typing by itself. The colour is darker too. I complained when my phone was returned to me but was told they’ve never had this before and it wasn’t accurate the phone was fine / that they couldn’t see a difference. I would avoid this place entirely.

Replaced a cracked screen costing £75 and left with a useless phone!
Colour is now of poor quality, the touch screen is less sensitive and the phone now overheats a freezes!!!
Not happy at all!!! Would not recommend.