MOBILE BITZ Recensioni 

Having dropped and severely damaged it’s screen I took my phone to MobileBitz, in Banbury Oxon’s Castle Quay retail centre.
The member of staff was very welcoming and helpful, told me to call him Sabe(?), (his pronunciation - my spelling), he confirmed that the damage was being successfully contained by a screen-protector, but for the damage’s visibility the only solution would be a replacement screen.
The quote was not expensive, well under £100, but I was dissatisfied with the phone, a soon-to-end rental deal.
This I’d told him during our discussion, also that I was considering a replacement linked with a sim-only deal.
Sabe indicated a new phone he had available that he felt matched my requirements, and at an agreeably competitive price. So, …I agreed.
Having purchased and with the contents of the old phone fully transferred into the new I finally left the store, perfectly satisfied with the outcome.
As a former Customer Service manager, I have been impressed with the quality of skill and professionalism I encountered during that visit, and another, more recent and more brief one, for advice and information.
Worth mentioning that he provided both, but would not accept any payment for time spent in doing so.
On the strength of my experiences, and seeing my reactions reflected in the number of positive reviews about MB’s stores all over the country, I have no hesitation in recommending MobileBitz for repairs, parts, and replacements for phones and tablets.
Philip.

Honest, professional and friendly, knowledgeable staff. They mended my sons phone, screen problem and have a warranty. Another issue developed which was nothing to do with their workmanship, rather than argue the toss, they sent the phone away to be mended with no mention of further charge, when it was clear the fault was not their's. Really couldn't recommend these guys enough. Thank you, next time we have a problem, you are the go to mobile phone repair shop. 🙏😊😊🙏

Khurram in Fishergate sorted out the charging problem on my IPhone 13 absolutely BRILLIANTLY!!! - EXCELLENT service- 20 out of 10!!! - works a treat now - THANK YOU Khurram!!!

These guys are the absolute best, my mums phone was completely buggered and were told its gonna be a big job. And it actually was watching him do it. He fixed it and i was expecting a big bill. Charged me 10. I insisted at least 15. He wouldnt have it and said im happy if ur happy. Definetly recommend. Absolute gems both of the guys who work there.

Took my iPhone to the Mall in Blackburn thinking it would cost a fortune to get my charging port replaced. Instead, the chap looked at it and just said it needed cleaning which he did there and then free of charge. He could quite easily have led me to believe it was a costly repair but couldn’t have been more helpful. Proof that there are still great people around. Thank you! :)

Great service, quick, easy and very reasonable prices and they let me charge my phone whilst I had some time to kill which was a great help! :)

I put a screen protector in Exhange Mall Ilford because the screen protector was not fixed in the middle, when I put the case on the phone the foil was slipping. I went back to explain nicely that it is not centered in the middle and it is not my fault .he answered that he could not help me and that it was not his fault.

I had a fantastic experience at the Mobile Bitz store in Westfield White City, all thanks to Talal, their exceptional customer assistant. From the moment I walked in, his warm and welcoming smile put me at ease.

Talal went above and beyond to assist me in choosing the perfect phone cover and even recommended complementary accessories for my device. His product knowledge and genuine willingness to help made the entire shopping process enjoyable and efficient.

I truly appreciate Talal's dedication to ensuring customer satisfaction. His expertise and friendly demeanor transformed my visit into a memorable one. In a world where excellent customer service is a rare find, Talal shines brightly as a top-notch professional. He not only helped me find the right products but also made me feel valued as a customer.

If you're looking for a positive shopping experience and expert guidance, I highly recommend visiting Mobile It at Westfield White City and seeking out Talal. He's the kind of customer assistant who sets a high standard for the industry and truly deserves recognition for his outstanding service. Thank you, Talal, for making my visit exceptional!

Just had my iPhone 11 screen replaced
Phone works fine and only took 20 mins
Good job 👍

Screen saver fitted on the 5/9/23 at the Lakeside stall in Essex on a Samsung S23 Ultra,started to lift pretty much the next day.
Went to the stall today 10/9/23 and the assistant was so unhelpful and wanted to charge me again .. blaming my case being to tight.. absolute joke ..don't bother and go somewhere else.
Waste of money and my time..

Very low offers to sell Mobile phone at Camberley store, at least 50% more offered online with Mazuma Mobile

Very good service and high quality products. Gaurang, from St. George Shopping centre, Harrow was very helpful, he did very good job.

We had a great experience at store managed by David and Talal. They are very professional and dedicated workers, with high level of service and good prices. I would recommend this store to anyone.

Watford branch: Dishonest in my opinion. Asked for a tempered glass screen protector. Was told they didn't stock them (inaccurate) and convinced to buy a silicone type cover (£20) they apply (probably bigger margin). I was not happy with the bubbles but was told the heat of the phone would sort it out. Reassured could return. A week later bubbles was worse not better. Attempted to return but was told by a colleague they didn't refund screen protectors. He wanted to reapply suggesting his colleague didn't apply it properly but I declined as clearly not the issue. He finally installed a tempered glass protector (suddenly now in stock) but £10 cheaper. Didn't refund me the extra £10 paid for more expensive cover. To make matter worse the screen he applied is not center and already lifting on the side. £20 paid for nothing. Previously used this company and was happy but never tried to return anything. Would never use again.

Wandsworth done another fantastic job for us today

Highly recommend, good quality, reasonable prices, prices haven’t gone up, despite other retailers increasing prices weekly

Poor customer service, my son bought a phone case 2 weeks and it has snapped on the side. I tried to take back and exchange for another one and what told no as it wasn’t faulty when bought. Will not buy from them again . DOCNOT BUY FROM THIS SHOP

I was charged £30 to get my phone unlocked from provider EE to sell my phone on and I have found that they are charging people for this service when all network providers are doing this for free!!! Save yourself the money and get it unlocked with your provider before selling. They told me also it failed to unlocked after a week of waiting EE told me it got unlocked 1 day after I gave them the details.

Very pleased with the service I received from the very helpful, knowledgable friendly staff.
My iPhone screen needed replacing, this was done within a hour whilst I did some shopping.
Highly recommend their service.

Many thanks

I came in shop at weekend asked how much to fix my phone.
The guy told us and we said be back as I didn't have time to fix due to car park.
Today popped in and the same guy fixed it then as he handed it back he changed price!! He originally said 25!! We ended up paying 45!! Fuming! The button for home screen was fine..now it is stuck!!
Avoid!!!! I now need to try and get another one sorted as this one is buggered..cheers mate!!