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Valutata 1 stelle su 5

The most uncomfortable mattress i have ever slept on. Not only is it uncomfortable but the fabric is shiny and slippery so the mattress protector and sheet slide around and crumple up as you move. Pur... Leggi di più

Valutata 1 stelle su 5

Very poor customer service and they do not respond to emails. Unfortunately we purchased a mattress that wasn't suitable. We immediately contacted the store we bought it from but they weren't interest... Leggi di più

Valutata 5 stelle su 5

Fantastic Mattress, originally went into Furniture Village thinking I needed a Tempur mattress but just couldn't get comfy. The salesman introduced me to the Mlily Hybrid 7000....so comfy glad i let h... Leggi di più

Valutata 5 stelle su 5

We bought the Mlily 10000 super king mattress which arrived 2 weeks ago from the bed store. It has changed my life beyond words already. I can sleep without waking every hour due to pain from historic... Leggi di più

3,4

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TrustScore 3.5 su 5

45 recensioni

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3,4

Tutte le recensioni

(45)

26 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Best Mattress Ever

After I suffered a severe back issue, I was recommended the Premier 3000 mattress by the retailer. My sincere thanks to the retailer for recommendation and especially MLILY Brand for such a top notch quality mattress. The delivery was flawless, within the promised timeframe. I’m having the best sleep of my life. A BIG thank you to MLILY.

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The best mattress ive ever had

The best mattress ive ever had . Have broken collar bone and sciatica and always have back pains cos of it . Since ive got Milly mattress the pain deducted drastically. Had it for 2 years now and is still perfect condition. I cant never leave the bed . When i do i always miss it . We are solumates haha xxxx

26 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Hybrid Gel 3000 Mattress - Hip Pain

Bought a Hybrid Gel 3000 Mattress mid-December 2025. By Christmas Day I could barely walk. Have terrible hip pain and thought I had something seriously wrong. Last night I went to the spare room to sleep and woke up much better.

I’ve looked at some other reviews and it seems to be a common theme. I would definitely avoid this mattress. We had spent ages lying on it in the Furniture Village showroom and it seemed comfortable but it’s honestly the worst mattress I’ve ever had! I will be buying a different one later today!

2 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Mlily Hybrid Gel 3000....AVOID!

Mlily Hybrid Gel 3000....AVOID!
Absolutely dreadful! A week in and the mattress is still mangled and deformed. Cover is like a very baggy old sock. Obviously faulty. I purchased from Furniture Village and I've requested a full refund under my consumer rights but Milly are taking their sweet time to respond to FV.
AVOID this mattress. Spend your money elsewhere. Very poor product.

29 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Dips where you sleep

Dips where you sleep

Within a few months both sides have huge dips where my hubby and I sleep and the middle bit does not.

I know its memory foam but didn't realise it would sink permanently.

This was so expensive too I'm gutted.

Don't waste your hard earned on this poor product

7 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could put minus stars I would

If I could put minus stars I would. Milly mattress was recommended by a local independent bed store as top of the range, great for bad backs. Me and hubby have had nothing but problems since sleeping on it. Back and hip pain, pins n needles in hands, pain in shoulders. Stuck with it for 7 months, but eventually had to change for an ortho pocket sprung firm mattress. What a difference. We are finally sleeping well. DO NOT buy one of these. Began to sag very quickly. Complete waste of money

18 giugno 2025
Non scritta su invito
Valutata 2 stelle su 5

I bought this mattress about seven…

I bought this mattress about seven months ago tried very hard to stick with it ,, it’s only me sleeping on a king size looks lovely but doesn’t do the job Need a nice sleep. It doesn’t seem to have great support ,, Seems very soft not good for someone who’s got fibromyalgia and back problems. The warmer the room feels the mattress is softer-from the heat .I did mention to the company bed and mattress centre on the A27 westbound to Chichester. can’t wait to go back to a firm sprung mattress not a happy customer at all wasted a lot of money which I didn’t really have, but I was putting my health first thought I’d get a good night sleep not once have I had a whole night through. It’s in fact caused me more problems.

27 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

MLILY Premier 3000

Bought the MLILY Premier 3000 over a month ago and it has been the best thing for my back pain. For the first 3/4 days it was slightly too hard and caused me more pain BUT I kept doing my physio work to reduce the pain and after a week I noticed the back pain had reduced substantially. Basically the bed needs breaking in to get to the same level you felt in the store (it does say this on the packaging). My wife had a great sleep on the first night and that has continued since. We both love it.

7 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing

We have 2 Premier Deluxe 1000 mattresses at our house and they are both fantastic. Excellent value, very comfortable and supportive.

25 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Bought a mlilly 3000 in jan 25

Bought a mlilly 3000 in jan 25, within 2 days bed fault, sagging in middle and have pain in back. Lower, middle and upper back, shoulders are aching and hurting and suffering with ins and needles in my hands. Can't wait to get ride of this mattress. Don't buy. Trying to get mattress sent back.

15 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Dreadful customer service Manner!

Dreadful customer service Manner!

I called the manufacturer to get some advise on their products but I can honestly say she was the rudest person ever! I don’t think I was in the phone for even one minute and I could feel the anti sales in her! If the owner or someone with authority is reading please, pull her up as it was a dreadful experience. Needless to say I had to come off the phone with disbelief.

8 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

MLILY Premier 3000 purchased Jan 2022

MLILY Premier 3000 purchased Jan 2022

We're now approaching the 3 year mark with our MLILY mattress, and it has been a lifesaver!

Had initially gone shopping for an orthopaedic pillow, but somehow left the Devon Bed Centre with a new mattress in tow. I had been suffering for years with neck troubles, often unable to get out of bed and throwing my neck out 2/3 times per month. In 3 years I have had just one episode of neck trouble.

This is a somewhat soft mattress, but like others, we haven't had problems with any lumps or issues rolling in to one another. We bought a king size, and weigh 65kg and 85kg.

The only very small gripe I have, is having children the mattress cover has become stained and in approaching the Devon bed centre we're told that MLILY do not sell replacement covers. That being said, we never did approach MLILY direct.

We've had an incredibly positive experience compared to others, which makes me wonder whether the mattresses may have been of better quality when the company were in their infancy.

Out mattress is covered by warranty for another 2 years; but we don't anticipate any problems and we're quite happy that the mattress is still offering us a great nights sleep.

30 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Don't buy Mlily Hybrid Gel 5000 mattress

Purchased Mlily Hybrid Gel 5000 mattress 8 weeks ago. Mattress in showroom was bliss but the one that arrived was totally different. Within days was spending every night in pain and lost loads of sleep to the point I was struggling to function. Thinking this was an ongoing issue from a medical issue last year, went to orthopaedic consultant who wanted to refer me to a spine surgeon for a prolapsed disc. Happened to go away for a few days and slept pain free all night. Came home and within 10 minutes of getting back into my own bed was in agony. Got up and walked round until it eased then went back to bed. But so painful that I gave up and did my first ever midnight online purchase for another brand. Mattresses swapped three days later and I've slept well ever since. Lost lots of money but better than paying for / having the threatened spine surgery.

7 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor quality mattress

Poor quality mattress
Went out of shape with in months of purchase. Had a lump in the centre of the mattress it was 3cm to 4 cm high.
We complained they sent an engineer out who said it was within there excepted tolerances. They are joke don’t buy this poor quality product from a company that has terrible customer service

7 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

There's a reason you haven't heard of Mlily in the UK!

Reviewing after suffering for 2.5 years with an Mlily mattress.

We were recommend an Mlily Premier mattress by a salesman at an independent showroom in Cardiff. We tried the mattress and it felt great, so bought a double soft/medium version as we are both side sleepers.

We have not had a good night sleep since! The mattress is heavy with support at the sides but the middle sags and we spend all night rolling together and sleeping on an incline. The one we tried in the shop which we were told was a soft/medium was much firmer. My partner (in his late 20s) has developed back pain which we believe is down to the mattress.

Within a couple of weeks of having the mattress we complained to the store but they tried to blame our bed frame saying it wasn't supportive enough (we have tried the mattress on a hard floor and since changed to a divan so that certainly isn't the issue). They were very unhelpful and refused a refund or exchange, as other big mattress retailers in the UK do with their sleep guarantee. It would not surprise me that the retailer was being paid extra to promote the Mlily mattresses.

Unfortunately we still cannot afford to change the mattress which we paid more than £700 for!

I have since done some more research and can see only negative reviews in the UK for the Mlily Premier.

Do not make the same mistake we did and spend your money on a reputable brand and in a store which offers a sleep guarantee.

15 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Recomended by salesman??"

Since purchasing this mattress, I wake several times per night with hip and lower back pain. The hip depends on which side I am lying. 1 night was enough, but the bed people were't interested and advised me to sell it private and buy a different one.Good sales tactic!
Is 1 star really the lowest you have?
Who would buy a second hand mattress? £650 down the pan.

23 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Mlidy 3000 premier

Mlidy 3000 premier. Do not buy this bed, this bed supposed to be a medium, but feels like an extra firm...not only that but I'm constantly fighting throughout the night from rolling into my hubby. It's a horrible matress. And now I have to sleep on it for the next 12 months until I pay it off...my back is killing me...I'm depressed and it's taking its toll...this company will not do returns if you bought it from a retailer store...so no help there. Just stay the way from it...it looks nice but it's pure hell to my back.

27 marzo 2024
Non scritta su invito

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