Millets - Monmouth Recensioni 

284
TrustScore 5 su 5

4,9

21 Monnow Street, NP25 3EF Monmouth, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Arrived late afternoon having driven a long way. A very helpful friendly lady helped me select the correct OS map for the area where I was to stay including running a check with the relevant mapping s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was on sale in the Monmouth shop but was easier to order online & also get a 15% discount & free delivery instead of struggling to carry it back to the car…Monmouth always my local shop & the staff ar... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Monmouth

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 21 Monnow Street, NP25 3EF, Monmouth, Regno Unito

  • 01600 739187

4,9

Eccellente

TrustScore 5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(284)

5454 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Exceptional service

We greatly appreciate Jo's help in finding hiking boots today. She was kind, patient, and friendly, going the extra mile to ensure our shopping experience was exceptional. We left feeling confident and elated with our purchases. A great member of staff to have on your team. Very impressed with the service as a whole, highly recommend!

28 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

great customer service was very helpful…

great customer service was very helpful in finding the item i requested, very polite staff memebers and very freindly. big thank you to callum he was amazing in helping me find the correct items for my camping trip lovely young man

27 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Perfect customer service

Just been in to return an item purchased by their online sister store 'ultimate outdoors'. Big thanks to Jess for ability great assistance in resolving there problem with the product. She went to great lengths to make sure that they had all the details needed to complete the return through customer care and that I had all the info needed to follow up with three online customer services. I was expecting this to be a nightmare... But it wasn't. Thanks 👍

25 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Good friendly service

I came back to change a pair of boots that I had bought for my son. Jess dealt with this in a friendly way. Jess was also knowledgeable and helpful. We got a 15% discount because my son is in The Scouts.

22 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Polite helpful staff

Polite helpful staff. It was busy when I visited the shop

12 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Millets Monmouth - first class service👍

All the team at Millets in Monmouth are very knowledgeable, friendly and helpful. Today, Jess helped me with advice around a range of walking boots.
It is a pleasure to shop at this store.

8 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff are always friendly when I pop…

Staff are always friendly when I pop in, even if I’m just browsing. Today I went in to buy a camping chair & the team were really helpful.
Thank you.

7 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Great staff and service ! Usual warm welcome from the girls at…

Usual warm welcome from the girls at the store and some great advice when purchasing some camping chairs so thank you all. It would be great to see you retailing a range of Berghaus technical t-shirts as purchased from the store in the past. Keep up the good work and see you soon ! Best regards

4 agosto 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff always super helpful

11 luglio 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Attentive

Attentive, helpful staff

15 luglio 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great staff and shop

I recently visited the store to purchase equipment for my first family camping trip. Janet and the staff were fantastic in helping me get all the equipment I needed. They really took the time to explain all the products to help me make an informed decision on my purchases.

5 luglio 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The service in millets today was…

The service in millets today was fabulous always greated with a smile from the workers, Julie

7 luglio 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service today

Excellent service today when buying day pack. Staff knowledgeable, attentive and helpful. Great to be able to take my dog into the shop; she enjoyed the dog biscuits. Thank you.

5 luglio 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Awesome staff

Extremely helpful and obliging staff. Friendly reception and I felt that my custom was very much appreciated. Would recommend to anyone.

3 luglio 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great shop

As soon as I walked in the store the staff were very helpful especially Jan. I found what I wanted very quickly.

20 giugno 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

BERGHAUS JACKET

This afternoon I visited Millets in Monmouth looking for a wet weather jacket. There were two members of staff present, both of whom were very helpful. I told them what I was looking for. They pointed out two suitable jackets and explained the merits of both. As a result of our conversation I bought the slightly more expensive jacket, Berghaus. I am pleased with my purchase and the assistance I received. I will certainly visit again for walking gear.

19 giugno 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service today

Excellent service today! Poor Jeanette was asked a lot of questions by my partner and she was super helpful! 10/10

16 giugno 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Absolutely fantastic service with a 😃…

Absolutely fantastic service with a 😃 Efficient and helpful as always. Very happy with my purchases.

15 giugno 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Good service and value

Bought walking shoes. Great fast service, good price and value. Thanks!

14 giugno 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Purchased a new pair of walking shoes

Purchased a new pair of walking shoes. The assistant Owen was really helpful and had a lot of knowledge about the product. Great price too. Always a pleasure to shop in the Monmouth store as everyone is really friendly and all greet you when you walk through the door. Will return soon for more bargains!

10 giugno 2023
Non scritta su invito
Logo di Millets - Monmouth

Risposta di Millets - Monmouth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più