Millets - Middlesbrough Recensioni 330

TrustScore 5 su 5

4,9

48 Linthorpe Road, TS1 1RA Middlesbrough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited millets in Middlesbrough numerous times for gear ,for outside clothing and purchased a cool BRASHER COAT ,the girl 026, at shop was great,always use millets ,great shop

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Middlesbrough

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 48 Linthorpe Road, TS1 1RA, Middlesbrough, Regno Unito

  • 01642 061626

4,9

Eccellente

TrustScore 5 su 5

330 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent help and advice from the…

Excellent help and advice from the young lad. Didn't get his name, but he really helped me in selecting some over trousers and what type of walking boots would be a good pick.

10 ottobre 2024
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Risposta di Millets - Middlesbrough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Superb

Thanks to Jacqueline and Lewis for helping me out. Found a perfect tent for my family and 2 dogs.

8 ottobre 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Great shop

Great lads, very friendly and helpful and went the extra mile to help me choose my new clothes. Sam, jack and Lewis top lads.

30 settembre 2024
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Risposta di Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

good experience

very lovely staff, i had been saving up for a berghaus jacket and wanted to buy one today as it was my birthday. i needed help with sizings and the lovely worker Lewis helped me to find my perfect fit. he gave me a good birthday laugh and i think i will come back to buy another jacket from here in the future and i am glad i went into the store today to shop

24 settembre 2024
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Risposta di Millets - Middlesbrough

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Smooth shopping experience

Smooth shopping experience, Lewis D helped with finding exactly what I was looking for!

1 ottobre 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Good shopping experience

Good shopping experience, Lewis D was a great help.

1 ottobre 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service. Lewis D helped me with everything I needed and nothing was too much trouble, a credit to the store.

27 settembre 2024
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Risposta di Millets - Middlesbrough

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

jack was a very helpful assistant and…

jack was a very helpful assistant and would definitely go to millets again he was very insightful of the products he was selling

27 settembre 2024
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Risposta di Millets - Middlesbrough

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

I came in for two items and found both…

I came in for two items and found both with the help of Lewis D I got the best deal as well.

21 agosto 2024
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Risposta di Millets - Middlesbrough

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Came in to do a parcel delivery and…

Came in to do a parcel return and find a coat as were going to Scotland!
Was served by Lewis D (a very cool guy by the way!), he was really nice and helped us out loads plus they have a sale right now managed to get a good little first aid kit half off!!!
Needed one for uni!

11 settembre 2024
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Risposta di Millets - Middlesbrough

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful staff

Friendly and helpful staff, always a pleasure shopping here

10 settembre 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Fab service from Lewis D

We were served today by Lewis D who was very helpful, friendly and gave great customer service

5 settembre 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

I cannot rate this store enough

I cannot rate this store enough, had an issue with faulty walking boots, Sam went above and beyond to replace them for me, nothing was any trouble for him.

3 settembre 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

I had an issue with a damaged tent that…

I had an issue with a damaged tent that I returned and reordered. However the tent never turned up and when I contacted customer care they said I'd have to go in store to sort it out. Which was a bit of a pain as I don't live local and I could've done without it! However I went to the store today and although it seemed difficult to sort at first the young man, Sam, was very patient and tried his hardest to get things sorted for me. After a bit of time on the phone to cuso2xare again. Sam managed to get it sorted for me. Although it was a pain and a mess on to get sorted, Sam was so helpful and I felt listened to and not like I was being a burden. He showed brilliant customer service skills as well as the manager of the store and things where sorted very satisfactorily. Overall I'm very happy with the service I received in store today.

30 agosto 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very simple and straightforward

Very simple and straightforward. I explained to the lady at the door what i wanted- a waterproof inner for my rucksack- and she showed me a selection, one of which was ideal. I could also mention that the price was less than half that at a rival store!

17 agosto 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

I went to m/borough fillets for…

I went to m/borough fillets for trainers and a gortex coat miss Jacqueline was most helpful couldn't do enough to help me most impressed with her service

25 luglio 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

Visited Middlesbrough town centre store…

Visited Middlesbrough town centre store and was served by Kay. Very friendly smile and very helpful. Asset to the store. I will be back.

25 luglio 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 1 stelle su 5

Rude staff member

When I entered the store I was immediately pounced on by a lady who shouted at me as I walked in and made me feel as if I I couldn’t come in unless there was something specific I wanted, no just coming in for a browse anymore. This lady is one of the rudest people I have ever been served by, the whole time she kept shouting “WHAT?” No pardon, no apology just WHAT! Plus every time I asked a question she pulled this face as if I should have known it or that I was an idiot for asking it. Not to mention that she knew nothing of the products and had to ask the lad she was working with the same question I asked her.
I now also know too much about this stranger as she told me her whole life story (without any prompting I might add) and I overheard her talking to the other members of staff about her swelling and other medical issues and seems to have going on.
If I ever go back I hope to not see her again

22 luglio 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Help with missing stock

Sam served me.
He was mega!!!!
Super polite, super helpful with solving the problem, super knowledgable about millets ways to help solve my problem.
Really pleased!
Thank you!

16 luglio 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent knowledgeable service

Excellent knowledgeable service. Thanks.

8 luglio 2024
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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