Millets - Middlesbrough Recensioni 

331
TrustScore 5 su 5

4,9

48 Linthorpe Road, TS1 1RA Middlesbrough, GB


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Valutata 1 stelle su 5

When I entered the store I was immediately pounced on by a lady who shouted at me as I walked in and made me feel as if I I couldn’t come in unless there was something specific I wanted, no just com... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Middlesbrough

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 48 Linthorpe Road, TS1 1RA, Middlesbrough, Regno Unito

  • 01642 061626

4,9

Eccellente

TrustScore 5 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(331)

5752 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Top notch service…

Was welcomed when we entered the shop and the assistants moved stands so that my husband could wheel the wheelchair to top of the shop. Sam gave me the information I asked for in relation to purchasing waterproof walking shoes. He was quick to go and get size required and I bought the first pair I tried on.

27 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Highly recommended. Popped in today to look at some hiking…

Popped in today to look at some hiking shoes. Decided to wait but my eye was caught by a bargain rain jacket. Jacqueline served me and could not have beem more helpful. Great service! There is direct competition with Trespass, but i will shop at Millets from now on. It is like walking into a genuine mountain shop in Bowness or Ambleside.

27 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Millets has a very good website

Millets has a very good website. As it was my first time to purchase a sleeping bag there was a wealth of information on what type of sleeping bag I would need. The shop servers are very pleasant. I love going in there to browse. The buyer is not stood over you so that you feel pressure to buy.

18 settembre 2022
Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Love James, Love Millets

I went to purchase some boots for work, and the employee James was incredibly helpful, and helped me size up and try on boots, and recommended some thick socks to wear underneath. Love james, love millets

19 settembre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Once again, top service from the staff, selling quality products.

I use Millets often. I always find the staff friendly, courteous and very helpful, but not pushy. The store is well laid out, and well stocked. I prefer shopping in a real shop as one can get a feel of the quality of the goods, and Millets seem to be as decent price in the shop as is found online.
I’ve been served twice by Jonny now, both of which were a good experience, so I am prompted to write this review.

22 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Best customer service ever saves the day

When my son's family holiday was in danger of falling flat because they'd been repeatedly let down by online retailers promising and then failing to deliver the tent they needed, Mo and his colleague in the Middlesbrough branch of Millets saved the day by finding what seemed to be the last available particular tent that they needed. Mo reserved the tent for me without requesting a deposit and then beat the price of their cheapest online competitor. On top of this they even carried the tent out to our car when I went to collect it. I couldn't have asked for better service and I can't thank them enough.

12 agosto 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and friendly

James was very helpful in helping me for what I needed to buy. He was also very friendly and asked questions in order to help me find what I was looking for and what would be ideal for me.

19 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Me and my husband popped in to Millets…

Me and my husband popped in to Millets to get a waterproof Jacket a lovely lady Jacqueline served us and was very helpful.

13 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Just got some Brasher trousers..

Just got some Brasher trousers... that fit me 29 leg and a 36ish waist. I can't get trousers to fit me. But just have. Brilliant will be definitely be going back soon, well done Millets. Service was really good as well.

13 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Had my dining table chairs delivered by…

Had my dining table chairs delivered by Paul and Tony B what lovely and helpful men they were great service guys keep the good work up 👍

3 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service from Sam today.

2 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 1 stelle su 5

Computer system failed to recognise…

Computer system failed to recognise correct address for delivery. 5 phone calls later I was finally told that the address could not be amended and that delivery had failed. Really disappointed as I wanted the shoes. Had to go back to the shop for a refund.

3 ottobre 2022
Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi Glyn,

Thank you for leaving your review.

I tried contacting you but I was unable to get through if you need any further help please contact us at
onlinereviews@millets.co.uk quoting your review reference #TP8511 and provide your order number, full name and billing address so we can assist you with this further.

We look forward to hearing from you.

Kind regards,
Seynab.
Millets Online Review Team.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service from James. When I asked about a coat I had seen online, he located it in store. He also offered advice on footwear.

1 ottobre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

I bought a bergaus coat today in millets Middlesbrough the service was excellent, thanks to the two lads who served me especially sam

30 settembre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I had difficulty finding a gaz canister for a small stove. Extensive online searching lead me to Jonny at Millets in Middlesbrough. He was extremely helpful on the phone, gave me advice re parking and good directions to find the store. He checked the stove, fitted the gaz canister the ensure a correct fit, gave me options with regard to price and excellent practical advice comparing one product with another. He was a perfect example of excellent customer service -thank you Millets and many thanks Jonny

24 settembre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and friendly service 😊

29 settembre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Jack at Middlesbrough store …

Jack at Middlesbrough store excellent customer service rang up reserved a tent kept it on hold till I got there great service will be back

29 settembre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Very pleased with my order good quality…

Very pleased with my order good quality and price,

9 settembre 2022
Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Sales Assistant and Delivery

Sales Assistant was so helpful and offered great advice & service, and the home delivery service was amazing, 24 hrs and del on a sunday.

10 settembre 2022
Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Jonny had good people skills

Jonny had good people skills; approachable and with a good sense of humour. This was greatly appreciated as an individual who is only just getting into outdoor activities. I would shop here again

12 settembre 2022
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Logo di Millets - Middlesbrough

Risposta di Millets - Middlesbrough

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

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