Millets - Louth Recensioni 

1160
TrustScore 5 su 5

5,0

78 East Gate, LN11 9PG Louth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.

L'azienda ha risposto

Valutata 5 stelle su 5

We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Louth

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

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5,0

Tutte le recensioni

(1160)

5508 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Great experience the staff were very friendly and very helpful in helping me find what I was looking for

24 gennaio 2026
Logo di Millets - Louth

Risposta di Millets - Louth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Walking boots and coat

Popped in on the off chance of getting some new walking boots. I was served by a very patient and knowledgeable George who went above a beyond whilst listening to my requirements. Husband then decided he'd purchase a coat too and staff were very tolerant of him trying coats on both with and without the fleeces. Both boots and coat purchased. Highly recommend both staff and shop.

24 gennaio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 4 stelle su 5

I was served by a really nice guy…

I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.

15 gennaio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for your feedback.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Popped in for some winter gloves

Popped in for some winter gloves. As usual George was very helpful as I'd left my reading glasses at home so couldn't see the size on the labels. Doh!!! Left the shop with a toasty pair of Sealskinz. Excellent customer service.

4 gennaio 2026
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Risposta di Millets - Louth

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent service George is very knowledgeable and helpful

3 gennaio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great product at really good price

Great product at really good price. Lovely helpful staff.

31 dicembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

George was very helpful and…

George was very helpful and knowledgeable

30 dicembre 2025
Non scritta su invito
Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

One stop shop

The staff are always friendly and helpful without being pushy.
Once again they had exactly what I wanted, a pair of trainers in my size.

22 dicembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Served by Kelly today who was…

Served by Kelly today who was knowledgeable and charming

22 dicembre 2025
Non scritta su invito
Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very good service

Tracy was very helpful explaining the Christmas gift returns policy and all my options. Great service and a good range of high quality goods. Very lucky to have a Millets store in our small town.

17 dicembre 2025
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Risposta di Millets - Louth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Kelly was exceptional today

Kelly was exceptional today, she really understood the assignment with my son who has sensory issues. Usually shopping for a new coat (3rd one this year because they keep going 'missing' at school) is a day long job but we were literally in ant out within 15 minutes!
Thank you Kelly !

17 dicembre 2025
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Risposta di Millets - Louth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service & offers

Use the store regularly and always good service, in particular from Tracy on this occasion. Louth is lucky have this store.

14 dicembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

I got proffesional service from Kelly…

I got proffesional service from Kelly at Louth Millets. She was polite and friendly joining in with the conversation. She looked after me. I travel from Geimsby to Louth as the customer service falls short.

5 dicembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great Service with a smile 😊

I had occasion to make a purchase for walking shoe insoles in your branch in Louth very recently and the assistant -Kelly - could not have been more helpful. Showing me different products and helping me to fit them with her friendly manner. I went in two days later to purchase more as they are excellent and my size was not there. Kelly went searching in the stock for me and there being none there ordered a pair for me. This maybe her job but all I can say I wish all shop assistants were like her. Thank you

11 dicembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Went in to buy some lightweight walking…

Went in to buy some lightweight walking shoes. We were served by George who was very knowledgeable and knew all I needed to know about the shoes I chose.

8 dicembre 2025
Non scritta su invito
Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Amazing service

Amazing service! I was served by Kelly she pointed out that a fleece I was buying was in a multi buy offer and saved me £16! So I added a pair of slippers to my shop, she also recommended I size them up which she was spot on with! (They were a gift so it would have been a shame for them not to fit) she was so friendly and chatty with myself and my daughter- when we got home she told me she thought Louth was friendly because of how people had chatted to her too. (She is 10 and you made her day)
Thank you!

22 novembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

George was exceptional

George was exceptional, helpful, welcoming, insightful, patient, didn't rush my dad or myself, provided the answers to our questions and felt extremely satisfied with the purchase☺️

30 novembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

new walking boots

Excellent service from George on 26.11.2025. Needed new walking boots and received indepth information about several styles and wearability. At last - a shop assistant who really knows his products! Thank you for your time, patience and in-depth knowledge. Hope to be enjoying the boots purchased for some time to come.

26 novembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

A server called George helped me find…

A server called George helped me find some suitable walking boots and went above and beyond to suggest alternative options and find me the right size and fitting. He also helped suggest some comfortable socks. He was informative and friendly. Thanks George.

26 novembre 2025
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Was served by George

Was served by George, he was really helpful and informative when I came in to purchase some walking shoes

25 novembre 2025
Non scritta su invito
Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

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