Millets - Louth Recensioni 

1160
TrustScore 5 su 5

5,0

78 East Gate, LN11 9PG Louth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.

L'azienda ha risposto

Valutata 5 stelle su 5

We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Louth

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

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5,0

Tutte le recensioni

(1160)

5481 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tracy was very helpful

Tracy was very helpful, store about to close on a Sunday, but no fuss at all.. friendly and calm, knew her sizing which was very handy with a short timescale to shop.

Very much appreciated, Karl

21 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service by Tracy

I bought some shorts and Tracy was very helpful and knowledgeable advising my wife who was looking to buy some walking shoes. She was able to give good product information and advised my wife while she tried on a number of shoes. Unfortunately the store did not have the size in stock for the shoe my wife decided upon, but Tracy offered to order it for her and clearly explained the processes for ordering and other possible options when we advised we were not local but we're visiting from Sheffield.

17 giugno 2026
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Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Got it right

I checked stock of some maps online, phoned the Louth branch to reserve them and collected the next day. All went smoothly. Thank you Tom.

13 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Buying walkig shoes/boots is not easy

Buying walkig shoes/boots is not easy, but best done in person. George was very helpful indeed, and knowledgeable, but gave me plenty of time to decide. Very personal one-to-one service - rare these days. Andrew Butt

15 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Brilliant service from Tom

Brilliant service from Tom - super pleased with my purchase.

7 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The service in millets is always great

The service in millets is always great, however this time the sandals sizing was a bit wrong from Merrell ordered size 6 was more like a 4. Service for return was great.

5 giugno 2026
Logo di Millets - Louth

Risposta di Millets - Louth

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

We came over to UK to visit family from…

We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife.
There we met Ian, your sales assistant. There is no way we could praise him more highly. He was attentive and helpful, without being in any way pushy. He immediately gained our trust and confidence and his product knowledge, particularly in relation to hiking sticks was excellent. We ended up buying two coats plus the hiking sticks for my wife. He was frankly excellent and fully deserving of our praise, an absolute credit and positive asset to your company
regards Stephen and Sheila Craft

8 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly staff (served by Kelly)

Friendly staff (served by Kelly)
Dog friendly store
Competitive prices
Good stock selection

8 giugno 2026
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Risposta di Millets - Louth

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful staff at Louth

Tom and another lady at the Louth store were very friendly and helpful.

8 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great and friendly service!!

Great and friendly service!!

8 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful staff

We arrived just before the shop was closing and George was very helpful for getting everything we needed for Duke of Edinburgh.

6 giugno 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great friendly service from George Nice…

Great friendly service from George Nice clean store with a good choice of boots.

31 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

I ordered item into store to pick up

I ordered item into store to pick up, I was unaware that I had exceeded the time limit to pick up and then also noted that whole amount had been automatically refunded. I immediately rang the store and was informed that they still had the item there. Subsequently went to collect and pay for purchase, was informed by staff member that she had actually tried to contact me by phone earlier in the week to say that there was a time limit for pick up, unfortunately I did not answer at that time. I have dealt with this lady before in store and she us always extremely helpful and very efficient.

13 maggio 2026
Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

I paid two visits to this store in May

I paid two visits to this store in May. The young gentleman there was very helpful. So I went back and bought my lovely rucksack. A lovely lady called Kelly served me, and gave me 10/10 customer service. She was extremely helpful, friendly and patient with my queries

15 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service.

Excellent service from a very helpful and friendly staff member (Tracy). Many thanks.

20 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Well done Team Louth at Millets!

The staff in Millets, Louth are always SO helpful and patient. I usually find what I want in the Louth shop and the staff are willing to step forward to help, without being pushy. Thank you Team Louth! George was the assistant who served us (me and my daughter) and he was particularly patient!

15 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and understanding about…

Great service and understanding about the product plus personal experience

19 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service from Millets ..can I…

Excellent service from Millets ..can I mention the manager of Louth Branch in Lincolnshire her customer service was 100% for us ..Thank You Kelly keep up the good work 👏

11 maggio 2026
Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

George

George, was super efficient and knowledgeable when advising me on walking boots

16 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Millets Louth excellent service and products

George was really helpful and understanding of my needs for a pair of walking shoes (not boots). Excellent knowledge of products, useful information and had plenty of patience. Reminded me of Veterans Discount at the till - thank you!
The walking shoes are perfect and very comfortable. Highly recommend visiting this store.

9 maggio 2026
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Logo di Millets - Louth

Risposta di Millets - Louth

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

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