Millets - Keswick Recensioni 

399
TrustScore 5 su 5

4,9

73 Main Street, CA12 5DS Keswick, GB


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Valutata 5 stelle su 5

Great quality, great prices and great customer service. Mya gave me exceptional help for finding the best camping equipment. I was very pleased with the price it came out at and for the support I was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Today I went in to buy a pair of boots and waterproof trousers, fantastic service from Mya and Caroline , very knowledgeable and friendly. Will definitely be back .

L'azienda ha risposto

Valutata 5 stelle su 5

Went into millets to ask about some walking gear, Mya was very pleasant and knowledgeable. Would definitely return

L'azienda ha risposto

Valutata 2 stelle su 5

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Keswick

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

399 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(399)

5252 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Bought some boots on Sunday

Bought some boots on Sunday, with the help of Riley. Very patient as I asked for various different sizes till I got the ones I wanted.
Thanks Riley! Smashing service

18 agosto 2024
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Risposta di Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

My what a wonderful store

My what a wonderful store, I do believe one of the best outdoor shops I have frequented in all my years!
From top to bottom the store was well kept, well presented and fully stocked. I had an abundance of choice, feeling completely spoiled!
But I have to say Amy was the best feature of all, lovely young lady with a wonderful attitude and so attentive, a real breath of fresh air from the usual young ladies too busy gossiping to assist you, my sincerest gratitude for your warmest service

10 agosto 2024
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Risposta di Millets - Keswick

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Best Store

Best Store
This shop was clean and tidy. Excellent sale products. Caroline who served me was extremely pleasant and although she was busy definitely gave me a great service.
Bought the Peter Storm shoes
Thank you

19 agosto 2024
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Risposta di Millets - Keswick

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

I was after some new walking boots

I was after some new walking boots while in Keswick Millets and Kelly fetched about 6 different pairs until I found the most suitable. She was so patient and helpful. Thanks.

8 agosto 2024
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Risposta di Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great discount

We have been looking for a Berghaus air shelter for a while and had seen them online at a great price £250 at Millets and another retailer. We called in at the Keswick store to find they had one on the shelf. Kindly the assistant Riley helped us out and very kindly applied a discount to the price which made the purchase that much better. A very polite kind and efficient member of the shop staff here at Keswick.
Apologies if his name is Billy and not Riley but we can’t make out the name from the receipt.
Well done and thanks.

14 agosto 2024
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Risposta di Millets - Keswick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely experience

Lovely experience, Caroline was incredibly helpful!!

7 agosto 2024
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Risposta di Millets - Keswick

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Wonderful service

Wonderful service from Amy who was lovely with the kids and very patient when they needed to try on various sizes.

29 luglio 2024
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Risposta di Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Millets at Keswick, classy Customer Service

At the Millets store in Keswick,
I found the garment I wanted, a full zip thin fleece, thanks to Amy.
When I wanted a second, she checked and confirmed there was no additional stock and none was expected soon. As I’m from London leaving the next day, she suggested I try Blacks. This is customer service at its best. Thank you Amy, I found what I wanted at Blacks.

4 agosto 2024
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Risposta di Millets - Keswick

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Amazing service - saved our weekend

Amy and another brunette lady, whose name I didn’t catch, went above and beyond to help us when we had a camping mishap! Amazing service and genuinely so helpful. Thank you ladies !

2 agosto 2024
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Risposta di Millets - Keswick

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Mark at Keswick Millets couldn’t be…

Mark at Keswick Millets couldn’t be more helpful. He even got the camp bed out and put it up and let me try it out.

23 luglio 2024
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Risposta di Millets - Keswick

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Men’s sandals

Saw some men’s sandals on the sale rack outside the shop walking past for my son. They didn’t have his size in the ones he liked but Mya found a great alternative and was very pleasant, approachable and helpful.

28 luglio 2024
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Risposta di Millets - Keswick

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

The shop assistant Amy was really good

The shop assistant Amy was really good

22 luglio 2024
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Risposta di Millets - Keswick

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Millets, an experience.

First of all, the store was quite easy to navigate. The retail price and available discounts were presented quite clearly on bright red tags, very useful for people with sight impairments who may find it difficult to locate a normal white tag.

Staff were very useful and had a great presence on the shop floor with at least three of them being around the place. I had a little trouble locating a suitable summer hat for me and they were more than happy to show me my options so I could decide.

Process at the till was quite quick so there wasn’t a large queue. I was helped by Amy and she was very patient with me while I was fumbling with my card.

Overall an enjoyable experience. Only thing is they don’t do sunscreen so I had to go elsewhere for that. Definitely worth it if you want outdoor gear at great value.

11 luglio 2024
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Risposta di Millets - Keswick

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Melinda is an asset to your team

Melinda is an asset to your team, please give this lovely lady a pay rise, she's extremely knowledgeable of the products and customer service from Melinda was 5*, thank you so much, please pass this message on to her.

19 luglio 2024
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Risposta di Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Melinda was very helpful today in the…

Melinda was very helpful today in the shop, I will be coming back soon

19 luglio 2024
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Risposta di Millets - Keswick

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

I have never bought a set of walking…

I have never bought a set of walking boots before so had no idea where to start. Mark was very patient and went out of his way to find a set of boots that fitted. We tried other shops in Keswick but found that the staff weren’t particularly interested.

19 luglio 2024
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Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great shop and bargain prices

Went into shop on Wednesday and Riley was very helpful and got all our items without any fuss .

3 luglio 2024
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Risposta di Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Very happy!

Caroline was absolutely fantastic in helping me choose out my first pair of walking boots, very informative and accommodating. She encouraged me to do a lap of the shop which is great because the pair I had my eye on didn’t end up being the ones I bought and thanks to her I know I made the right decision. Very bubbly and if I ever need to buy a new pair, I hope she can help me again!

30 giugno 2024
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Risposta di Millets - Keswick

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic Service

I had great service the other day from Riley and Kelly when I purchased my new walking shoes. Thank you both very much, I will be back 😊

3 luglio 2024
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Risposta di Millets - Keswick

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Nothing was too much trouble

Nothing was too much trouble, very helpful. 👌

3 luglio 2024
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Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

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