Millets - Keswick Recensioni 385

TrustScore 5 su 5

4,8

73 Main Street, CA12 5DS Keswick, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent customer service. Didn't feel I was a bother at any time. Mya helped me through my difficult decision making on some new walking trainers. Nothing was too much trouble for her and she was ve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Needed new walking boots for my daughter’s upcoming DofE expedition. Was helped by a lovely young lady called Amy who helped me find a great pair of gortex boots and an orthopaedic sole to go with the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service . Was buying walking boots. Person helping very knowledgeable . Sorry forgot name. This store was in Keswick . Good price great choices

L'azienda ha risposto

Valutata 2 stelle su 5

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Keswick

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

385 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A Great outdoor shop with knowledgeable…

A Great outdoor shop with knowledgeable advice from mya

17 maggio 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Didn't feel I was a bother at any time. Mya helped me through my difficult decision making on some new walking trainers. Nothing was too much trouble for her and she was very knowledgeable and friendly.

12 maggio 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very good service

3 maggio 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service . Was buying walking boots. Person helping very knowledgeable . Sorry forgot name. This store was in Keswick . Good price great choices

7 maggio 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Super, efficient service!

Aidan was very helpful and patient, my new Merrell shoes have been great for walks on the fells

26 aprile 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

On purchasing a new pair of boots

On purchasing a new pair of boots, Mya was very helpful, polite and cheerful. She remained upbeat even when having to clear up a **it & run, when some inconsiderate moron allowed their dog to dump inside the doorway.

4 maggio 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great walking boots and service

Needed new walking boots for my daughter’s upcoming DofE expedition. Was helped by a lovely young lady called Amy who helped me find a great pair of gortex boots and an orthopaedic sole to go with them. Genuinely great service, Amy was very attentive and an asset to the company

27 aprile 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 2 stelle su 5

ONLINE ORDER SPLIT BETWEEN WAREHOUSE AND SHOP SUPPLY

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and thankfully I opened it to find only one. I explained there was supposed to be two to the sales assistant, she was having none of it and insisting I only ordered one until I showed her the note inside which said "one item of two" apparantly one was delivered to store and the other was to come out of shop stock, which had already been packaged up when she found it. Surely there should be some link up to alert store staff to this fact as customers would not be aware of this. Had I not been vigilant we would have had to make the 45 mile round trip again to pick up the second shop packed fleece the staff missed. Procedural problem that needs sorted ASAP!

21 aprile 2026
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Caroline was very knowledgeable and…

Caroline was very knowledgeable and patient taking time to make sure my new Brasher boots were the correct fit.

18 aprile 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Enjoyable shopping.

I popped into Milletts of Keswick to browse for some walking trainers.
A lovely young lady called Amy was extremely helpful and knowledgeable.
She advised me about different styles and was very patient.
I ended up with a pair of High walking shoes/boots which I had not thought of before.

12 aprile 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

New walking shoes

My daughter needed a new pair of walking shoes.
Mark helped us navigate the many options and choose a pair that are a very good fit and my daughter is very pleased with.
It was refreshing to have someone friendly and knowledgeable to serve us.

4 aprile 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Went in for some walking shoes

Went in for some walking shoes, well i must have tried every pair in the shop! The sales assistant was extremely patient and helpful, he couldnt have done more! Unfortunately i didnt get his name, but what fantastic service!!

1 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Helpful staff

Helpful staff, who helped find the right sized walking boot. Good price.

25 marzo 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great help and service

Mya was fabulous and really helpful.

17 marzo 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service ( with a smile ) by…

Excellent service ( with a smile ) by Caroline and Stuart today . Went above and beyond in helping me with my purchase. Thank you both

18 marzo 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Mya was most helpful and knowledgeable…

Mya was most helpful and knowledgeable when I visited to buy a pair of hiking boots.

7 marzo 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

Great service, both Amy’s and Amy were extremely helpful.

20 febbraio 2026
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

I'm not an easy customer as my feet are…

I'm not an easy customer as my feet are very small. Yet Mya was terrific in dealing with me. She was very knowledgeable and helpful in helping me choose the correct walking shoe. Very patient offering me several options.

18 dicembre 2025
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Marvellous Mya!

I was served by Mya, who was extremely helpful and knowledgeable, and I purchased a great pair of walking boots, which fit well, look good and were reduced in price - happy days!

13 novembre 2025
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Purchased new hiking shoes & socks

Purchased new hiking shoes & socks. A great choice in various price ranges. I explained to Mya what I required & she went out of her way to make sure I got the correct shoes for me. She was so helpful & patient I cannot praise her enough

18 ottobre 2025
Non scritta su invito
Logo di Millets - Keswick

Risposta di Millets - Keswick

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più