Millets - Hemel Hempstead Recensioni 

557
TrustScore 5 su 5

4,9

185 Marlowes Shopping Centre, HP1 1BB Hemel Hempstead, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stephen and Paul showed me different jackets, they are both helpful and knowledgeable, the shop is tidy and the clothing well laid out and you can move around the shop with ease. They are always welc... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Hemel Hempstead

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, Regno Unito

  • 01442 500634

4,9

Eccellente

TrustScore 5 su 5

557 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(557)

5321 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

10/10 customer service from Meg

I came in for some camping gear earlier this week and was helped out by Meg (and Martin I think). They were both so kind and professional. Meg went above and beyond to help me and answer my questions. Really excellent customer service.

21 luglio 2025
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Meg was great

Meg was great!

I went in with no clue on what tent to buy but Meg talked me through all the best options and helped me pick one out!

9 giugno 2025
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Steven was very helpful with helping me…

Steven was very helpful with helping me order tents. Needed a few for my Scout Group and being a Scout himself, he understood.

6 maggio 2025
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

We came in to get hiking boots for my…

We came in to get hiking boots for my son who's doing his DofE and the service we received was amazing. Meg was very helpful and even though it was busy she didn't rush us. We left feeling very happy with boots, socks and insoles. Definitely will return to get other DofE kit.

5 aprile 2025
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great help from Stephen in Hemel today…

Great help from Stephen in Hemel today when buying walking shoes. Knew a lot about the brands and swopped sizes for me as well.

6 marzo 2025
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent product knowledge and wide range to choose from

I went in to buy a product to re waterproof some jackets. I was very impressed by Jenni’s knowledge about the large range of products. She was genuinely interested in making sure that I bought the right one for me. She further advised me on the best method to use the product I bought.

28 febbraio 2025
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff - found best deal on several items

Two very helpful team members, they reserved me an item to collect by the end of the day, helped me check the items measurements were correct for my needs before I purchased. Whilst I was in the store, they also helped me with finding the best deal on some other items too. Very friendly, helpful team and my favourite outdoor shop in hemel.

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service from Kaya

I Went into millets to buy a new pair of walking boots. Kaya was extremely helpful and friendly. Great customer service!

30 dicembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Once again excellent customer service…

Once again excellent customer service from this lovely shop. My fave in Hemel !

30 dicembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service, very knowledgeable and helpful team!

6 dicembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 1 stelle su 5

Poor quality zip.

The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Millets customer service (which I have).
It is a lovely coat, but there is only a 50/50 chance the Zip will work.
It may be easier to cut my losses and throw the coat away.
Having contacted customer service, my case has not been taken seriously.
Waste of time and money.

5 dicembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Good boots and service

I was served by Steven when looking to purchase some new hiking boots. He was knowledgeable and able to give good recommendations based on his personal experience. The boots are great and I look forward to using them on many walks to come!

7 novembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The jacket we purchased was great and…

The jacket we purchased was great and great value for money, I often shop in millets, never have any complaints

13 ottobre 2024
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service by Meg

11 ottobre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Another much needed purchase made from…

Another much needed purchase made from this Millets store in Hemel Hempstead, and once again served by the very friendly and efficient staff, this time round for waterproof over trousers. Could not do without this store!

30 settembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Best purchase by the right team

What a great team of people. There was Joel,Ricky and 1 other and they were very helpful. I needed a raincoat but I'm very fussy on what brand. Joel managed to find me one to try and then we found the right range of what I wanted. Unfortunately it was larger than they stocked in store so we was able to order online. 2 days later I have the product. Very happy with my purchase. I will shop at millets again especially hemel town store.

26 settembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Super helpful and friendly staff

Thanks to Sam at Millets Hemel Hempstead for checking the stock for me and helping me find a very last minute pair of wellies in my size almost as soon as your doors opened! Absolutely saved my day!

24 settembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

BAGS

I needed a bag and the team member Steven was very useful to help finding the correct bag for me.

12 settembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Had such a great experience at Millets…

Had such a great experience at Millets Hemel Hempstead. The staff were so quick to help us with picking out shoes and other items for a trip that we were quite clueless about, and they were all very friendly.

10 settembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Purchase of new walking shoes

Really helpful and knowledgeable staff, made purchasing a new pair of boots an absolute pleasure.

5 settembre 2024
Non scritta su invito
Logo di Millets - Hemel Hempstead

Risposta di Millets - Hemel Hempstead

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più