Millets - Darlington Recensioni 

746
TrustScore 5 su 5

5,0

5/7 East Row, DL1 5PZ Darlington, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a pai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very knowledgeable about the products, not pushy at all, and sincere in her friendliness - such a lovely lady. Millets are very lucky to have a staff member of such quality, nothing makes me recoi... Leggi di più

Valutata 5 stelle su 5

Went in to store to purchase a pair of boots and realised that the lady who served me (Ceyhan) was the girl that sold me a pair of boots exactly a year to the day and was as then, so helpful and polit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Darlington branch today looking for a new pack. The guy working today was excellent. He was just the right amount of helpful! What I mean is he had great product knowledge and clearly has a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Darlington

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

746 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

Tutte le recensioni

(746)

5481 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful staff.

Helpful staff.
Cheerful and thoughtful

17 luglio 2024
Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

James and the Darlington store.

James in the Darlington store and his colleague were friendly, helpful and swift to put right an issue I had with some shoes I’d bought online.
An outstanding experience.

17 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Simple straight forward purchase. …

Simple straight forward purchase with a price reduction to boot. Served quickly and without any fuss.

12 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

Tent purchase

Didn’t have a clue what I wanted just needed a tent. Jen was very helpful and helped me pick an amazing blackout tent

7 maggio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Visited the Darlington store and the…

Visited the Darlington store and the shop was busy however I was served promptly by a lady with tattoos who was extremely professional and friendly. Would 100% recommend this store to anyone needing hiking or walking equipmentwith all staff being fantastic.

12 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

James was very helpful

James was very helpful and gave lots of good advice for when I do my bronze dofe expedition

6 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Was greeted very nicely as l walked in. in

Was greeted very nicely as l walked in, l couldn't see the item l wanted but jayne was super helpful and showed me where it was and all the colour options amazing

13 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Walking Boot Purchase

I visited the store on Saturday 6th July 2024 to purchase a pair of walking boots and was served by James who was professional and knowledgeable with an excellent helpful attitude, well done !

6 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

New Waterproof Over-Trousers

Great help today from Jade sorting out a new pair of waterproof over trousers. As always, excellent service from knowledgeable and friendly staff. Many thanks.

12 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent Service

I called into the store in Darlington for some advice and recommendations for hiking gear for a new starter. The team member, Jayne, was very friendly, helpful and knowledgable, a credit to the company. I will definately recommend this store!

10 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely staff

Lovely clean well presented shop Jayne was lovely from start to finish helped but wasn’t pushy such a lovely lady couldn’t do enough for us thank you

10 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Julie was exeptionally helpfull in…

Julie was exeptionally helpfull in helping me pick an amazing pair of boots for my DofE expedition i am going on this week.

10 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly welcome into the store

Friendly welcome into the store, extremely knowledgeable about the products and a great price.

7 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff were friendly and helpful

Staff were friendly and helpful with a decent choice of in-store items - and a changing room!!

6 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service and advice

Excellent service and advice, makes shopping online a nonsense.

3 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic service

Fantastic service! Ordered my tent for collection which Julie had ready to go. Great knowledge and expertise also which helped immensly!

2 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent staff

The staff in the Darlington store are excellent. Always happy to help, knowledgeable and friendly.

2 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service, friendly & polite

30 giugno 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Exceptional service!

We visited Millets in Darlington as it was recommended by the DofE as a retailer that can supply items we needed for our son’s Silver Expedition. Not being outdoorsy parents we didn’t have a clue what the best equipment was for our son to use without spending a fortune. On our first visit to the store (we’ve been 3 times in the last week 🙄) we were assisted by a super friendly lady called Julie, whom we believe is the manager. She had exceptional knowledge and guided us through the items he would need for the expedition, as well as steering us away from pointless items we were considering. On our next visit we were assisted by Jennii & Jade who were again, very knowledgeable and extremely friendly. We needed some further help, so I rang the store and spoke to a gentleman called James who was very polite and extremely helpful. Following this call, I attended the store for a final time where I spoke to yet another gentleman as well as James, and once more I left being extremely impressed with the friendly service provided.
After this experience, whether you are useless like us about outdoors equipment, or know what you need, I wouldn’t hesitate visiting this Millets store in Darlington. Everyone we encountered were friendly and knowledgable, to an extent that their competitors would envious of! Exceptional!

28 giugno 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

A super friendly, helpful store...

I have been into Millets Darlington multiple times and always received a friendly, helpful service from the employees! Today, I walked in and was greeted at the door by an employee I didn't manage to catch the name of and helped by James who was knowledgeable about backpacks and really friendly! It was a pleasure to be served by James and the rest of the team. I'll definitely be back in the future!

29 giugno 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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