Millets - Darlington Recensioni 

746
TrustScore 5 su 5

5,0

5/7 East Row, DL1 5PZ Darlington, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a pai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very knowledgeable about the products, not pushy at all, and sincere in her friendliness - such a lovely lady. Millets are very lucky to have a staff member of such quality, nothing makes me recoi... Leggi di più

Valutata 5 stelle su 5

Went in to store to purchase a pair of boots and realised that the lady who served me (Ceyhan) was the girl that sold me a pair of boots exactly a year to the day and was as then, so helpful and polit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Darlington branch today looking for a new pack. The guy working today was excellent. He was just the right amount of helpful! What I mean is he had great product knowledge and clearly has a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Darlington

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

746 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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5,0

Tutte le recensioni

(746)

5421 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Went to Millets as doing a charity walk…

Went to Millets as doing a charity walk for Mind this weekend. Staff member who I spoke to (sorry didn’t catch name) helped me pick the right products suitable for the walk and also gave a discount as it’s for a great cause. Thanks a lot for this, really unexpected. I also got great service when I was there getting backpack fitted for the three peaks. It’s my go to for anything outdoors, thanks again, great team.

12 settembre 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

excellent service Ordered item in store…

excellent service Ordered item in store and it was delivered to my home address next day The shirts look good and are nice quality

8 settembre 2024
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Risposta di Millets - Darlington

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic service

I couldn’t be happier with the service I received at Millets on Saturday. James was very helpful and knowledgeable and made choosing a pair of hiking boots an easy job. I will certainly be going back to Millets for future camping related purchases.

7 settembre 2024
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Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Called in today for a new packamak lady…

Called in today for a new packamak lady who served was very efficient nothing to much trouble great service 🙂

8 settembre 2024
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Risposta di Millets - Darlington

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Popped in Saturday towards the end to…

Popped in Saturday towards the end to buy my sons work uniform. Both staff were very helpful and attentive. The store was clean and tidy.

7 settembre 2024
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Risposta di Millets - Darlington

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Super knowledgeable

Super knowledgeable, friendly & helpful! Jennii was amazing!

7 settembre 2024
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Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

First rate customer service

We visited your store in Darlington today and were greeted by a helpful young lady by the name of Jude, who asked us if she could be of any assistance. We told her what we were looking for and her knowledge of the stock was fantastic. At first she helped my wife to find a suitable fleece and winter coat which she was extremely happy with and while she was paying I explained that I was also having problems finding a replacement winter fleece with inside pockets. Amazingly she found just the type of one but to my dismay it was a little too small she hunted through the stock and did find one a little bigger for me. On our way out I saw some crocks which w my wife was looking for and she managed to find them and we also bought some thermal mugs, just because a lady by the name of Jude took the time to listen and produce the items we wanted. I wish there were more like her around. Thank you so much Millets, and a very heartfelt thank you to you Jude.

6 settembre 2024
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Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful and friendly staff

I was going to buy some camping gear at go outdoors in Stockton, on a whim I checked here first. They had everything I needed at the same price or cheaper. The staff member who served me was great, couldn't have been more helpful and even recommended a camp site for me to try.

3 settembre 2024
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Risposta di Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Was given great advice

Was given great advice, staff were very helpful and kind. Help me select some brilliant footwear. Thanks.

30 agosto 2024
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Risposta di Millets - Darlington

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Absolutely outstanding customer service

Absolutely outstanding customer service. Julie was extremely knowledgable about footwear and how my feet sit. Very impressed with the service received and value for money. Well done Julie and the team at Millets Darlington
Thank you

24 agosto 2024
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Risposta di Millets - Darlington

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 4 stelle su 5

Staff helpful.

Staff (Julie in particular) at Darlington branch, went out of her way to find a jacket for my husband, and young man at till (name unknown) was also very helpful.

24 agosto 2024
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Risposta di Millets - Darlington

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Really helpful and knowledgeable staff

Really helpful and knowledgeable staff, a lot of stock (I am a size 12 and struggle to find shoes and boots in my size).

22 agosto 2024
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Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent shoe fitting

Thank you James for giving us so much time today for a comprehensive hiking boot fitting. Fantastic service and a lovely team at Darlington Millets.

21 agosto 2024
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Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff at Darlington branch, brilliant.

The staff at Darlington branch are brilliant. Very engaging and knowledgeable. The store always has reasonable offers on and a good selection of equipment.

19 agosto 2024
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Risposta di Millets - Darlington

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff at Darlington branch superb!

Visited Darlington Millets for assistance with tent pole issue I had after being misled in an online purchase made to rectify the problem. Have to say that I was utterly impressed with the customer service received as Julie and the team were exceptional in helping me obtain the correct pole for being able to use my tent again. Fantastic product knowledge and Julie went the absolute extra mile. Cannot thank enough! Definitely recommend and will be back again to purchase from Millets!

20 luglio 2024
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Risposta di Millets - Darlington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

We were given warm welcome from Jayne

We were given warm welcome from Jayne, bought two pairs walking shoes. Happy bunny's 😊

2 agosto 2024
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Risposta di Millets - Darlington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic service from your sales…

Fantastic service from your sales assistant Julie. She was very knowledgable and showed passion for the products. She gave excellent advice and we would certainly recommend Millets to others.

6 agosto 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

We went to buy lightweight comfy airbeds. Julie went above and beyond to help us out.

5 luglio 2024
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Risposta di Millets - Darlington

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Assistant was very helpful and…

Assistant was very helpful and friendly. Helped with my requirements in store. No pressure on me purchase any items. Highly recommend the Darlington store, staff are always helpful and friendly.

31 luglio 2024
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Logo di Millets - Darlington

Risposta di Millets - Darlington

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

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