Millets - Darlington Recensioni 

746
TrustScore 5 su 5

5,0

5/7 East Row, DL1 5PZ Darlington, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went in to buy some new hiking boots. Young (ish) lad whose name I forget helped me choose a pair and gave me some excellent advice regarding fitting and what boots to buy as I have recently got a pai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very knowledgeable about the products, not pushy at all, and sincere in her friendliness - such a lovely lady. Millets are very lucky to have a staff member of such quality, nothing makes me recoi... Leggi di più

Valutata 5 stelle su 5

Went in to store to purchase a pair of boots and realised that the lady who served me (Ceyhan) was the girl that sold me a pair of boots exactly a year to the day and was as then, so helpful and polit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Darlington branch today looking for a new pack. The guy working today was excellent. He was just the right amount of helpful! What I mean is he had great product knowledge and clearly has a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Darlington

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

746 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(746)

5532 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service!

I have been into Millets a couple of times recently, as I’m new to hiking and needed a pair of good boots. I didn’t really know where to start but the lady who served me was extremely helpful and patient, and gave me some good advice. I purchased some boots on my second visit and I’m very pleased with them so far. Excellent little shop with 5* customer service!

21 aprile 2024
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Risposta di Millets - Darlington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Called into Darlington branch for…

Called into Darlington branch for advice on ladies walking shoes. A young guy came and measured my feet and we talked about my needs having had an operation on my right foot. I am now the proud owner of a pair of Merrell ladies walking shoes and some really comfortable Bridgedale socks. First day out my feet feel amazing, I feel I could go anywhere in my new shoes. Can't thank you guys enough for your patience and very helpful advice. Will definitely be back again and would really recommend you to others.

22 aprile 2024
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Risposta di Millets - Darlington

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

My wife and I needed new walking boots…

My wife and I needed new walking boots and called into the store, we were greeted with friendly faces and fantastic advise from James on footwear and everything foot related

19 aprile 2024
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Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

James gave great advice and took time to help me choose the most suitable item. Great service Millets Darlington.

23 aprile 2024
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Risposta di Millets - Darlington

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely friendly staff!!

we visited the store yesterday to get some boots for an upcoming trip to Scotland, as we entered the store and looked at the boots a female member of staff came over and asked if we needed any help, when approaching another member of the team when we wanted to try on some boots, James came to assist and could not have been more friendly & helpful and had us sorted in no time!! 🙌🏻

20 aprile 2024
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Risposta di Millets - Darlington

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Andy and James true professionals

Andy and James were extremely helpful. Great knowledge and advice was shared helping me make an informed choice when deciding on my purchases for my fathers birthday gift. Would highly recommend Millets in Darlington.

17 aprile 2024
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Risposta di Millets - Darlington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and patient staff.

20 aprile 2024
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Risposta di Millets - Darlington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly helpful staff

Good sale offers, nice clean store and changing room, helpful staff (Jade on the counter).

15 aprile 2024
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Risposta di Millets - Darlington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I just wanted to say a big thank you to the lady that served me in the Darlington store today. The item I needed for my daughter wasn’t in store but she was able to order it in-store to be sent to my home. I’ve already had a email saying its been dispatched. Lovely friendly service, and super helpful. Thank you. I didn’t catch her name but my receipt has Asst:005 Clerk:008. An absolute credit to your brand!

15 aprile 2024
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Risposta di Millets - Darlington

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service knowledgeable

Excellent service knowledgeable
Good range of decent quality outdoor clothing

15 aprile 2024
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Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Purchased some new walking trainers…

Purchased some new walking trainers from the darlington store and jade who served me was very knowledgeable and helpful.

15 aprile 2024
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Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

The young man in Millets helped me to find a suitable item of clothing then assisted us with a problem we had with a torch on a hat which was not purchased from the store but he showed us how to charge it up as he had a similar one- very pleasant and patient.

12 aprile 2024
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Risposta di Millets - Darlington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic service as always from the…

Fantastic service as always from the millets Darlington team! Will see you again shortly

8 aprile 2024
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Risposta di Millets - Darlington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Lads shopping trip done.

Got everything we needed at a great price. Staff as always really helpful and friendly.

6 aprile 2024
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Risposta di Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and advice from James who…

Great service and advice from James in Darlington who was extremely knowledgeable. It’s great to go to an outdoor shop and speak to a team who know their stuff.

5 aprile 2024
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Risposta di Millets - Darlington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Iceland Trip!

Myself and partner are travelling to Iceland and we had came into store on two occasions to look for a coat for my partner. Both times the staff were super friendly and helpful, and on the second time we were served by two lovely ladies. You didn’t have the coat we were originally looking for in my partners size, but the sales assistant was so helpful she managed to find us an alternative, which my partner absolutely loved!! We were definitely impressed by the quick, efficient and helpful service! Plus the interest in our trip and how friendly all the staff have been, we would 100% recommend millets to our friends and family, Thanks so much!

27 marzo 2024
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Risposta di Millets - Darlington

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

Needed a pair of boots for my son

Needed a pair of boots for my son. Went in on Easter Sunday. Julie greeted us with a big smile and was very helpful in helping us choose.

31 marzo 2024
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Risposta di Millets - Darlington

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Visited the store this morning and was…

Visited the store this morning and was met by James who was very helpful and informative.

31 marzo 2024
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Risposta di Millets - Darlington

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Helped me to find what I needed

Helped me to find what I needed. Reasonable prices too.

28 marzo 2024
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Risposta di Millets - Darlington

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

I was looking for a particular jumper

I was looking for a particular jumper. The lady staff was very helpful and managed to get the exact one.

26 marzo 2024
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Risposta di Millets - Darlington

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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