Millets - Colchester Recensioni 

1328
TrustScore 5 su 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an urgent need for socks as i had managed to neglect my feet when leaving Derby at 10am this morning! Belinda was extremely helpful, even de tagged and facilitated my sliding my fresh cotton a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment we got into the shop, we were greeted with warm smiles, Belinda was very helpful and made our shopping experience enjoyable, very patient and hilarious as we tried on clothes for size... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Colchester

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 17-18 High Street, CO1 1DB, Colchester, Regno Unito

  • 01206 574615

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

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5,0

Tutte le recensioni

(1328)

5633 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service from Belinda who assisted…

Great service from Belinda who assisted me with an exchange. Quick & easy No fuss even though the original item was bought online & not in the shop.

2 dicembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service provided and great…

Excellent service provided and great discount.

1 dicembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

SOPH & LEE at fillets Colchester

The sales assistants Soph & Lee,we're so professional,extremely sociable and friendly, let me make choices without being too pushy,,made really nice polite conversation with myself and my girlfriend,, and I left the shop feeling I had great customer care from really friendly genuine people 😊.,The shop also had a truly awesome stock of outdoor clothing and accessories, and I found what I was looking for immediately, and at a good price,,10 out of 10 for customer service,and generally being decent polite friendly people

1 dicembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Waterproof bags

Sophie was great, she was really informative about the bags and how waterproof they were.

30 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 1 stelle su 5

Staff ignored me

Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole

26 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Amazing service and customer care

Amazing service and customer care from Mandy who went out of her way helping us - well above and beyond what we could have ever expected. She was extremely friendly, gave good advice and solutions which helped to diffuse a frustrating situation when my partner’s boots fell apart right at the beginning of our trip. She was so good I bought a pair too!

21 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Great help

I had such great help today from Rob at Millets Colchester helping me pick a pair of walking boots. I have always had such a problem with picking any shoes/boots as have many foot problems. He was so patient and offered good advice.

31 ottobre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Rob helped us today

Rob helped us today. Very helpful, no bull, had our size in stock!! Bought 2 pairs of boots...

24 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Lee my Millet’s customer representative…

Lee my Millet’s customer representative was most helpful and knowledgeable.
He went out of his way to help and is a charming young man.
He is an excellent front man for the company.

19 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Big thanks

Thank you for your kindness and attention Sophie and Gareth from Colchester branch!

18 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and efficient service.

Friendly and efficient service from Rob and Sophie today. Exactly what I wanted at a good price.
No trouble adding my DofE discount even though I'd forgotten my card. Thank you.

16 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Transit 65

Great service by Mandy at colchester store whilst purchasing a holdall. Went of out of her way to ensure I got the deal to match the online price.

11 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Very friendly and happy staff

Very friendly and happy staff. The service was great. The staff Knew exactly what they were looking for In The Millets Shop today. We really enjoy this millets such a big shop and will be back again very soon.

12 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

I Colchester went into your Colchester store.store in…

I went into your Colchester store in the High Street and was served by a very friendly, professional member of staff called Lee.
The item I wanted was not in store.
He looked on the millets site and ordered it for me online.
It arrived In good time and was sent to my home address.
Very pleased with my item.
Thankyou Lee.
Marion Fleet

1 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Phoned up to see if the foldable chairs…

Phoned up to see if the foldable chairs in stock which they where very friendly and helpful put them aside for me till I got to the shop.when got to the shop very friendly and helpful very happy with the cost,
was going to buy 4 bought 6 instead.
It was Colchester high street branch I used.
The staff who I was dealing with was Rob and Lee.

7 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Good product knowledge.

Good product knowledge and advice from Lee.

6 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff in the Colchester store

The staff in the Colchester store were very helpful and were a credit to the company. Thank you Belinda and Rob for your assistance.

5 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

excellent service from Cody in Colchester

We went to Millets yesterday to pick up some waterproof coats for our twins. We left with two great coats and two football boots bags. All with the help from Cody who did a great job suggesting different designs.
We even came back later the same day to see if they had an any sports base layers. Happy to spend money in any shop where you get good, friendly service.

2 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent and very friendly service…

Excellent and very friendly service from Vic and Lee.

1 novembre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

I was greeted by Belinda & Sophie

I was greeted by Belinda & Sophie ! Amazing people , helped so much and just made everything so easy ! I highly highly recommend using millets, Colchester for all your hiking needs ! :)

28 ottobre 2024
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Logo di Millets - Colchester

Risposta di Millets - Colchester

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

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