Millets - Chippenham Recensioni 

975
TrustScore 5 su 5

4,9

17/18 High Street, SN15 3ER Chippenham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process! Such a valued business in our town.

L'azienda ha risposto

Valutata 5 stelle su 5

Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Chippenham

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 17/18 High Street, SN15 3ER, Chippenham, Regno Unito

  • 01249 472533

4,9

Eccellente

TrustScore 5 su 5

975 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(975)

5071 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great communicator and very helpful knowing his products thoroughly.

Mark at Millets Chippenham was great - I was purchasing a waist bag and I wanted a ladies top which he ordered online for me to come to my house. Excellent customer service could not fault him - happy disposition and great communicator - first class.

27 luglio 2025
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Risposta di Millets - Chippenham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

My 'go-to' shop for all things outdoor!

Whenever I need something to do with being outdoors or camping I head to Millets in Chippenham, even though I live a 30 mins drive away! Doug, as always was ready to offer help and advice from his extensive experience and knowledge. I love all that this shop offers and will no doubt return again often because I prefer it to other similar shops or larger stores.

23 luglio 2025
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Risposta di Millets - Chippenham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

D of E Trip

Went into my local branch in Chippenham, Wiltshire and was served by Doug, to buy things for my son's
D of E trip. Excellent advice and information offered by Doug, which I would not of been able to do online.
Totally worth the trip, to speak to someone with experience and knowledge

7 maggio 2025
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Logo di Millets - Chippenham

Risposta di Millets - Chippenham

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Served by Doug

Served by Doug, who was extremely helpful and informative

23 luglio 2025
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Risposta di Millets - Chippenham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

I was greeted by Doug today and he…

I was greeted by Doug today and he served me my goods. He was a very helpful chatty man, advising me on the offers in the store, he said he has worked in this store for 43 years! I couldn't believe his commitment. What a lovely man! Miletts had everything that i needed today.

17 luglio 2025
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Risposta di Millets - Chippenham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Very lovely staff

The staff were very friendly and helped me with exactly what I needed. I was assisted by an elderly gentleman who had so much knowledge of what stock would be online and helped me weigh up the pros and cons of each product. As I was buying a camping stove, he was very knowledgeable and emphasized the safest option for my situation which I really appreciated and gave me the best tips on fuel consumption!

17 luglio 2025
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Risposta di Millets - Chippenham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Doug is wonderful!

Doug was very helpful. He greeted me with a smile and knew exactly what I was looking for. He was smiley and cheerful and chatty and is a credit to the store. Long may he continue there 😁

10 luglio 2025
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Risposta di Millets - Chippenham

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

I had a great experience at Milletts…

I had a great experience at Milletts today, talking to Doug who was extremely friendly and helpful, I had a good chat with him about his long service with Milletts, we shook hands when I left. Great man and service 👏

9 luglio 2025
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Risposta di Millets - Chippenham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Walking boots

Doug was very helpful and helped us choose a good walking boot

3 luglio 2025
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Risposta di Millets - Chippenham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

went to the Chippenham branch.

went to the Chippenham branch where Doug gave me a very professional and courteous service, many thanks Doug!

2 luglio 2025
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Risposta di Millets - Chippenham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Vicki was helpful and friendly

Vicki was helpful and friendly

1 luglio 2025
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Risposta di Millets - Chippenham

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

I needed to waterproof my old fishing…

I needed to waterproof my old fishing jacket , I was meet by Vicki
and she very helped me out with the best way and product to use , and also the cheapest way to get it. Very pleased and impressed 👌

26 giugno 2025
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Risposta di Millets - Chippenham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

We were served by Doug and he was…

We were served by Doug and he was incredibly helpful! The shop had everything we needed and more ! Thank you

26 giugno 2025
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Risposta di Millets - Chippenham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Trying on boots

I went in a couple of times, looking for walking boots. Mark was super helpful on my second visit, as I worked out which type of boot to go for. So useful to be able to try things on - and having done a 5 mile walk they’re really comfy!

21 giugno 2025
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Risposta di Millets - Chippenham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Wellies

I went into Millets on Saturday with the kids looking for wellies for my kids. The two guys in there were very helpful and knowledgeable. They had exactly what we needed and they walked out wearing there new wellies. Served by Karl with a smile which makes a difference nower days. Will definitely use them again in the future!!

21 giugno 2025
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Risposta di Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Amazing customer service and support

Amazing customer service and support

19 giugno 2025
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Logo di Millets - Chippenham

Risposta di Millets - Chippenham

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Doug was really helpful and gave some…

Doug was really helpful and gave some great advice. Glad I popped in and didn’t do my usual purchase online. Glastonbury coat sorted.

18 giugno 2025
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Logo di Millets - Chippenham

Risposta di Millets - Chippenham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

New Walking Boots

The staff at the Chippenham branch of Millets was very helpful when purchasing new walking boots. We spent about 45mins trying on different boots / sizes and the staff member (Denise) was very helpful and patient, making suggestions, checking and getting stock. Many thanks for all the help.

14 giugno 2025
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Risposta di Millets - Chippenham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Nice staff

Nice staff, very smiley. Store well arranged considering small space available. Bought a few bits.

12 giugno 2025
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Logo di Millets - Chippenham

Risposta di Millets - Chippenham

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Served by Denise. Walking boots - Peter Storm seem a good fit especially as I have a high instep.

12 giugno 2025
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Logo di Millets - Chippenham

Risposta di Millets - Chippenham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

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