We had an emergency trip to Millets Bath due to broken hiking boots ahead of the ten tors challenge. James was helpful, knowledgeable and assisted us in buying a fantastic new pair of boots along with... Leggi di più
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Excellent customer service in the Bath store. I have visited this store twice in the last 4 months and on both occasions have found exactly what I needed with the help of the sales advisors. Very help... Leggi di più
L'azienda ha risposto
Excellent service today at Millets in Bath with Nicky. She helped me buy everything we needed for my daughter’s first Duke of Edinburgh weekend. Highly recommended
L'azienda ha risposto
My son is doing his DoE Bronze this year, and we visited Millets to purchase walking boots and other essentials for him. Josh, the sales assistant, was such a sincere and helpful young man. He ga... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- Negozio di abbigliamento activewear
- Negozio di borse e valigie
- Negozio di articoli per il campeggio
Informazioni su Millets - Bath
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informazioni di contatto
25/28 High Street, BA1 5AJ, Bath, Regno Unito
- 01225 435500
5,0
Eccellente
931 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Came in looking for socks to keep warm…
Came in looking for socks to keep warm whilst outside. James helped me. Was great. Friendly. Helpful and gave advice. Bought some.
5 febbraio 2026
Non scritta su invito
Risposta di Millets - Bath
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Red coat
I wanted a red Landscape coat but the ones in store were of other colours. The helpful colleague said I might find a red one online and I did exactly that. I am really pleased with my new red coat.
29 gennaio 2026
Risposta di Millets - Bath
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Risposta di Millets - Bath
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent service from the Manager
Excellent service from the Manager, James.
27 gennaio 2026
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Risposta di Millets - Bath
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great help and advice for my purchase
Great help and advice for my purchase
31 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I popped in today to find some walking…
I popped in today to find some walking shoes. James was so lovely, helpful and knowledgeable! I am grateful to have bought a great pair of shoes, thank you.
30 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Looking for shorts in winter
Looking for shorts in winter! James was extremely helpful & knowledgeable & we left with 3 pairs.
27 gennaio 2026
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Risposta di Millets - Bath
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Just a great service
Just a great service. Honest and well informed. Great!
29 gennaio 2026
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Risposta di Millets - Bath
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Bought some ladies waterproof gloves…
Bought some ladies waterproof gloves today.
Served by Jama, who was very helpful and knowledgeable.
Thank you
27 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great customer service from the team
Great customer service from the team, great product as well.
James, Nicky and Josh, plus the team in their other branch Blacks in Bath.
26 gennaio 2026
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Risposta di Millets - Bath
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Amazing service
Returned a coat I bought back in December that didn’t fit quite right. James made the process of refunding that really slick and the helped both me and my kid find the perfect coats - great fit, nice styles and very reasonable price. What a legend.
24 gennaio 2026
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Risposta di Millets - Bath
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
James was very helpful and friendly and…
James was very helpful and friendly and completed the exchange quickly and efficiently.
20 gennaio 2026
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Risposta di Millets - Bath
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Gary was super helpful and I was very…
Gary was super helpful and I was very happy with my purchases
19 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Excellent customer service received…
Excellent customer service received from Gary.
19 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Brilliant customer service
Great customer service all round, special thanks to Gary who took the time to help me find the walking trousers I wanted!
15 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Friendly service
Shopped here just after Christmas. The shop is well-organised and the staff were very friendly and helpful, particularly Gary. I'll definitely shop here again.
30 dicembre 2025
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Risposta di Millets - Bath
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
James packed my ski jacket in my tiny…
James packed my ski jacket in my tiny shopping bag expertly! Excellent service!
17 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Should have gone here first
My fourth outdoor shop of the day and finally found exactly what I wanted. James was really helpful and happily accepted my love2shop cards.
17 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
James in the Bath shop was very helpful…
James in the Bath shop was very helpful with choosing a waterproof jacket
8 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
So helpful: I popped in to begin researching hiking…
I popped in to begin researching hiking boots and found a well stocked and well priced range in the Bath branch. James assisted me: James was knowledgeable, helpful and charming in equally awesome proportions. An extremely positive experience - thank you so much 🙏🏻
6 gennaio 2026
Non scritta su invito
Risposta di Millets - Bath
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
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