Millets - Barnstaple Recensioni 

514
TrustScore 5 su 5

5,0

85 High Street, EX31 1SS Barnstaple, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wanted to buy some waterproof light running/trekking shoes. Ryan gave me lots of advice on different makes and their specific fitting, width, etc. Absolutely did not push for a sale, but I did buy, w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great store staff who both knowledgeable and very happy to help. With a child going on his first Duke of edinburgh expedition it was exceptionally helpful with all their experience!!

L'azienda ha risposto

Valutata 4 stelle su 5

Returned a faulty item of clothing, unfortunately they didnt have a replacement in my size. However, I decided to look at better quality jackets and Rob was very helpful in me deciding which one to g... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Penny and Elliot were very friendly and helpful. They helped me with a new rain jacket, a pair of walking shoes, and some sandels efficiently. When I told them I had some time in the MOD they kindly g... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Barnstaple

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 85 High Street, EX31 1SS, Barnstaple, Regno Unito

  • 01613 937060

5,0

Eccellente

TrustScore 5 su 5

514 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

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(514)

5222 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great customer service

After getting nowhere with customer service via email I went along to my local store and after explaining my issue with a product purchased online the staff member was very helpful, I was refunded for the item that didn't work as it should and although he couldn't replace the item, I was informed where I could get a replacement locally. I was served by Elliot in Millets on the High street in Barnstaple. Great product knowledge and excellent customer service. 5 star rating.

30 agosto 2025
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Risposta di Millets - Barnstaple

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Elliot was superb

Elliot was superb. Helped me deciding on walking boots. Did not have my size in the end and so he ordered them to be delivered to home. He was friendly, knowledgeable and extremely helpful.

8 agosto 2025
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Risposta di Millets - Barnstaple

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Really friendly staff

Really friendly staff, both Rob and the lovely lady - who is always so helpful when I go to Millets. Nothing too much trouble. Up-sold in a friendly and humorous way. Knowledgeable. It is because of staff such as this, that I don't buy online.

7 agosto 2025
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Mitch was really helpful in…

Mitch was really helpful in recommending us the perfect sleeping bags for our needs, thanks you!

15 giugno 2025
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Risposta di Millets - Barnstaple

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and knowledgeable service provided

We were advised and served by Elliot at the Barnstaple millets store and he was extremely helpful and very knowledgeable.

I was looking for something specific that wasn't available in this store, but I was shown an alternative that actually turned out to be a better and more affordable choice for me.

Couldn't be happier!

15 giugno 2025
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Saved money

Rob was enormously helpful and gave great advice. He also saved me money. Excellent all round. Thank you

13 giugno 2025
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Risposta di Millets - Barnstaple

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff, attentive and knowledgeable. Thank you for such excellent service.

8 giugno 2025
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Risposta di Millets - Barnstaple

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 4 stelle su 5

Member of staff excellent looking at…

Member of staff excellent looking at ways for me to get the shoes I wanted.
Let down by your systems!
I paid for the shoes and received email confirmation only for 2nd email after leaving the store stating shoes not available! Know have to go back to store to get refund!

12 maggio 2025
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Risposta di Millets - Barnstaple

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Elliot and Mitch gave great advice and…

Elliot and Mitch gave great advice and helped me spend a small fortune in millets, their help and advice was fantastic! Credit to millets! Will definitely visit again!

12 maggio 2025
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Risposta di Millets - Barnstaple

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Extremely helpful staff

I was in the store today with an unusual situation having purchased a waterproof raincoat from Blacks online and having been advised to take it to Millets as my nearest store. Rob and Jeremy were incredibly helpful and resolved my issue very quickly.

28 aprile 2025
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Risposta di Millets - Barnstaple

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

Elliot was very helpful and patient

Elliot was very helpful in my search for some good walking/hiking shoes and patient with my indecisiveness as it’s difficult to find comfortable shoes.

2 aprile 2025
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Risposta di Millets - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very nice experience

Very nice experience, the shop assistant was there ready to help if needed without being over egar and gave me lots of useful information.

20 marzo 2025
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Risposta di Millets - Barnstaple

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Mitch is always very welcoming

Mitch is always very welcoming, very knowledgeable and happy to help

29 gennaio 2025
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Risposta di Millets - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent Service by Elliott

Visited Barnstaple branch and was served by Elliott. He was very helpful and knowledgeable about the Vango Henley Tailgate Awning. He gave very good advice and the order was placed. Delivery arrived less than 24 hours later. Have not tried it yet, but hope to do so when the weather improves. Well done Elliott.

5 febbraio 2025
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Valutata 5 stelle su 5

Barnstaple Millets a pleasure to shop there.

Barnstaple is my local Millets and as always the gentlemen were so helpful, not the least pushy and a real credit to your organisation. It is always a pleasure to visit this store and I will do so again very soon as the hiking season for me gets underway. Thank you Barnstaple Millets.

11 gennaio 2025
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Valutata 5 stelle su 5

Elliott was very helpful to myself and…

Elliott was very helpful to myself and husband, answering us in a very friendly way

14 dicembre 2024
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Risposta di Millets - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Thank you Elliott …

I was really impressed with the advice from Elliot in helping me to understand the different options regarding heavyweight socks in particular. He took time to explain things and I actually purchased more items than initialky intended, which I am pleased with.
I will definitely return in the future.

2 dicembre 2024
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Risposta di Millets - Barnstaple

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

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