Mik & Me  Recensioni 

1 Star: Missing item and zero resolution – extremely disappointed
I am writing this review to warn others and hopefully get a response from Mik & Me management, as my private emails regarding Order #14911 have not resulted in a solution.

I ordered the Rosabelle Gown Cream (Size 12) back on February 26th for my granddaughter’s Holy Communion. While the rest of the order arrived on April 19th, this specific gown was missing. Despite lodging a formal complaint on April 25th, the item is still nowhere to be found.

The timeline of their "assistance" so far:

April 25: Complaint lodged. I confirmed the package only contained one of the two dresses ordered.

May 1: Provided with a new tracking number (JJD0002210782659990), which has remained on "Pending" for days.

May 3: Still no dress, no update, and no urgency from the team.

This dress is for a major milestone event, and the lack of communication and resolution is causing significant distress. I have requested that this be escalated to a manager, but I am still waiting for a professional response.

To Mik & Me: If this dress is not delivered via premium shipping by the end of the day on Monday, May 4th, I will be forced to cancel the entire order and pursue a full refund.

I expected much better service for such a special purchase.

Date of experience: May 03, 2026

I bought this beautiful dress from Mik & Me for my daughter’s birthday, and I couldn’t be happier with it. The design is absolutely stunning — a soft blush pink with delicate floral appliqué and subtle sparkle throughout, giving it a truly princess-like feel. The attention to detail is incredible, from the layered tulle to the elegant off-shoulder style.

What impressed me most was the quality. The fabric felt soft and well-made, not scratchy or stiff like many heavily embellished dresses can be. My daughter, Elyza, has eczema, so we’re usually very careful with clothing, especially anything with embroidery or embellishments. However, she wore this dress comfortably all day without any irritation, which is rare for us.

It fit beautifully, photographed like a dream, and made her birthday extra special. I would highly recommend this dress to anyone looking for something both high-quality and gentle on sensitive skin.

I ordered a dress February 10th, i needed the dress for first communion on April 11th. The dress arrived on April 28th. I email the company to check on the status of dress and no reply. Now it only gives me the option to return for store credit which I will not need.

I cannot say enough about how amazing the customer service and the product was. The compliments my daughter received on her dress was endless. Everything from the packaging to the quality of the dress was next level incredible. I gave out the Mik and Me IG account to at least 20 different people who asked me where I got the dress from. I would order from here again and again.

Absolutely incredible! I ordered a dress not reading the description of the “made to order” dress and was in a time crunch. The customer service was amazing and was completely understanding and worked with me to get it to me as soon as possible. The team is so kind and I cannot express how grateful I am for them! Receiving my daughter’s dress left me in awe! The material is amazing and it is perfect! I will be ordering from them for every occasion.

I am blown away this morning
We had the best delivery ❤️
Our dress arrived earlier than expected, and wow the dress is absolutely perfect, stunning!
My little girl tried it on and her words were "wow I look like a princess"
Everything about it is perfect
True to size
And the quality is something else, the quality is better than the shops
Also the communication with mik&me was amazing

I can't wait until the day I get married for her to wear it. I can't wait to post photos with her in it 😍

Thank you mik&me 🥰

Had a great experience, very helpful when I needed to exchange a dress , very prompt , Also the dresses I purchased the Ella were absolutely beautiful was very happy

I ordered two flower girl dresses last year, and I couldn't be happier with my experience! The dresses were absolutely beautiful, and I received so many compliments on them! 🥰 The communication with the admin was fantastic; they were so friendly and helpful throughout the process. I had to exchange one dress because it was a bit too big, and the whole process was seamless and easy. Seriously, the best little flower girl designs ever! Highly recommend!

Ordered a dress on 10th of January, today is 9th March and I still have no dress, no follow up, no tracking details.
They took our £255 for a dress we’ve never received.
I tried reaching out to the company a few times which went ignored until I left a message in the comments on instagram - then they replied saying they would be sending out the dress that day…still nothing.
I ordered this dress for my daughter as she will be a flower girl at my wedding. As soon as this order was made, I messaged them to let them know when I would be leaving the country for my wedding and they replied straight away reassuring me I would have it in time, then the communication stopped.
Please check and double check who you are buying things from.

I ordered a beautiful white flower girl dress for my daughter for our wedding, when it arrived it was more beautiful than I expected, I ordered a size 3 and it fit her perfectly the quality was absolutely amazing and everyone commented on how beautiful she looked on the day, would highly recommend these dresses, they are so worth it 💕

Amazing shipping and super super beautiful great quality dresses for our flower girls for our wedding.

Amazing pieces, and incredible customer service. I had a slight issue with my order and sizing. I’ve never received service as good as Mik and Me from any other brand! So helpful, they went above and beyond to make sure I had the right dress in such a short time. I will always make sure to order my daughters special outfits from them! - yasmyn

It is my second time ordering dresses from this brand for my daughter. I have the best experience ever . The dresses itself look stunning 🤩 and well made. The customer service is the best. They put their time and effort into the dresses to make it perfect. Thank you!

I purchased 2 dresses and I am so in love with the dresses. They are dreamy, magical and just the best. Hands down one of the best dresses and awesome customer service. It was an urgent request and my dresses sent over 1 week prior to the deadline. My first time ordering and they made it memorable. Awesome work guys ❤️everything from customer service to the quality of dresses is top notch 😊 I am extremely happy. Thank you so much ☺️

Amazing dress my doughtier love it and she looks like a princess

Came in the timeframe given. The most beautiful and well made dresses. The ones I chose were covered in beads and not one came off or came loose ! Dry cleaned so well, they really are such stunning dresses .

Accidentally placed the ordered twice, I emailed them and they processed the refund immediately.
I received my order before the expected delivery date- and the dress was just WOW! The quality of fabric to stitching was 10/10. Will definitely be ordering from them again. Thank you 🤍🤍

Mik and me has exceptional quality, her dresses compliment any shape and I just love everything about you.

I ordered my son’s baptism outfit from Mik & me.
Unfortunately once received I had issues (shirt tie was broken and had a stain)
I contacted via email and “out of good will” Rachel advised another would be sent out.
They assured myself the items were fine before being sent, however I wouldn’t intentionally do anything to the clothing as it was for a special occasion.
No replacement shirt was ever received.
Poor effort.
Will not be buying from here again and wouldn’t recommend to anyone.